1. FOR A BETTER US™

2. 15% 5% 2% ½%
100% (90%)
90% (80%)
75% (50%)
45% (20%)

3. YMCA of Greater Cincinnati
To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.

4. Link the video used. Can be downed from here: https://vimeo

5. How many societal challenges are identified in the video?

6. VOLATILITY. Change is normal, constant, and fast.
Politics, Social Norms, Technology, Economy, etc… (how people pay)
UNCERTAINTY. The future is unpredictable and often surprising.
In strategies, why things work/fail, what to expect etc…
(membership)
COMPLEXITY. Forces are multiplex, confusing,
with no easy cause-and-effect.
Confusing connectivity, too many variables, invisible
intersections. (how humans succeed)
AMBIGUITY. Challenges are hazy with high potential
for misreads.
Relevant information is known but outcomes unclear.
(what worked is not working)

7. VOLATILITY, UNCERTAINTY, COMPLEXITY & AMBIGUITY
Operations
Back Office
Strategy
Program Support & Innovation
Community Development
Culture & Voice
Accountability
New Markets
Legal/Risk Support
VOLATILITY, UNCERTAINTY,
COMPLEXITY & AMBIGUITY

8. No need to panic, let’s just keep doing what we’ve always done--- because it has always worked…

9. 5 DISRUPTIONS THE KODAK MOMENT THE INTERNET INFRASTRUCTURE DISRUPTIVE
BUSINESS MODELS
IOT & ARTIFICIAL
INTELLIGENCE
THE ADOPTION
CURVE
9 Million Youth
13 Million Adults
600,000 Volunteers
250,000 Staff
10,000 Communities
58 Million people in 119 Countries

10. SHORE: Past Experience & Knowledge, and Current Conditions
SS YMCA
VISION
FOUNDATIONAL
CLARITY & FOCUS
FLEXIBILITY
9 Million Youth
13 Million Adults
600,000 Volunteers
250,000 Staff
10,000 Communities
58 Million people in 119 Countries
VOLATILITY
UNCERTAINTY
COMPLEXITY
AMBIGUITY
SHORE: Past Experience & Knowledge, and Current Conditions

11. Achievement
Relationships
Belonging

12. Link the video used. Can be downed from here: https://vimeo

13. 9 Million Youth
13 Million Adults
600,000 Volunteers
250,000 Staff
10,000 Communities
58 Million people in 119 Countries

14. YMCA of Greater Cincinnati
Six Keys
Board Development - Volunteerism - Fundraising - Staff Team - Facility Management - Financial Management
Grow
Health
Programs
Membership
Achievement
Belonging
Relationships
Safe
Innovative
YMCA of Greater Cincinnati

15. Achievement – Belonging - Relationship
Innovation in all these areas is needed..
ENVIRONMENT
CULTURE
HIRE
TRAINING
ADULT PRACTICE
FIDELITY & QUALITY
DELIVERY
ENVIRONMENT
SPACE
Achievement – Belonging - Relationship
PARTICIPANTS (Well-Being -ABR)
DELIVERY Program (YPQA)
GROWTH(Market)
EVALUATION

16. OMNI-CHANNEL EFFORT MESSAGE TRANSACTION ABR TRANSFORMATION
YMCA of Greater Cincinnati
OMNI-CHANNEL EFFORT
AWARENESS
RESEARCH
PURCHASE
CONNECT
JOIN CAUSE
MESSAGE
ABR
TRANSACTION
TRANSFORMATION

17. FLEXIBILITY: From HUB to NODE
YMCA of Greater Cincinnati
FLEXIBILITY: From HUB to NODE
Static Role as Organization
YMCA
Business Professionals
Civic Groups
Fraternal Organization
Government
Other
Churches
Academia
Schools
Corporations
Other NPOs
Social Service Agencies
Financial Institutions
Business Professionals
Civic Groups
Fraternal Organization
Government
Other
Churches
Academia
Schools
Corporations
Other NPOs
Social Service Agencies
Financial Institutions
YMCA
Healthy Living
Dynamic Role as Network
Clarify Purpose  Convene Right People  Cultivate Trust
Coordinate Actions  Collaborate At Systems Level

18. SHORE: Past Experience & Knowledge, and Current Conditions
SS YMCA
SS YMCA
VISION
FOUNDATIONAL
CLARITY & FOCUS
FLEXIBILITY
9 Million Youth
13 Million Adults
600,000 Volunteers
250,000 Staff
10,000 Communities
58 Million people in 119 Countries
VOLATILITY
UNCERTAINTY
COMPLEXITY
AMBIGUITY
SHORE: Past Experience & Knowledge, and Current Conditions

19. FOR A BETTER US™

20. YMCA of Greater Cincinnati
Books I’m Reading & Contact Info
BOOKS
Factfulness: Ten Reasons We're Wrong About the World - by Hans Rosling and Richard Harries
Community: The Structure of Belonging by Peter Block
The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything by Bob Johansen and James Gillies
Jorge Perez
President & CEO / YMCA Of Greater Cincinnati
(C) (E)
(W)

21. What are your everyday challenges?

22. ADULT PRACTICE ENVIRONMENT CULTURE HIRE TRAINING Expectations “Rules”
Skills
Talent
Influence
Wisdom
TRAINING
Leadership Competency
Functional Expertise
| YOUTH DEVELOPMENT | ©2016 YMCA of the USA

23. Achievement – Belonging - Relationship
DELIVERY
ENVIRONMENT
SPACE
FIDELITY & QUALITY
Variance
Tolerances
OVER TIME
Achievement – Belonging - Relationship
FIDELITY: following the recipe
QUALITY: delivering with excellence

24. EVALUATION
PARTICIPANTS
DELIVERY (YPQA)
GROWTH

25. Achievement – Belonging - Relationship
AP + (EC & ES)
+ (D ∝ f + E)
= Success (ABR)
ENVIRONMENT
CULTURE
HIRE
TRAINING
ADULT PRACTICE
FIDELITY & QUALITY
DELIVERY
ENVIRONMENT
SPACE
Achievement – Belonging - Relationship
PARTICIPANTS (Well-Being -ABR)
DELIVERY Program (YPQA)
GROWTH(Market)
EVALUATION