1. 1 Hour Training Bubbles Closing a Sale
Your Name

2. Objectives Identify 6 highly effective techniques for closing sales
At the end of this session you will be able to:
Identify 6 highly effective techniques for closing sales
Use the closing technique that is most appropriate for the particular situation

3. Select Closing Technique
The Process
Select Closing Technique
Use Closing Technique
Buying
Signals
Close the Sale
Deal with Objections
Keep Quiet

4. Closing Techniques Direct Alternative Choice Physical Action Urgency
Testimonial
Physical Action
Assumptive

5. Direct Close Are you happy for me to take your order now?
How about taking out a
subscription for 3 months?
Would you like to buy it now?
Shall I make a reservation for you?
Would you like me to call the
supplier to reserve one for you?
Would you like to put down a deposit today?

6. Assumptive Close What is the best day for delivery?
Do you prefer to take it home today or arrange for us to deliver it?
Would you like it gift wrapped?
How would you like to pay for it?
How many would you like?

7. Alternative Choice Close
Would you prefer it in yellow or green? Would you like 1 or two boxes? Do you want the large or two small? Do you want the premium or luxury version? Will you be going for one week two weeks? Do you want a subscription for one or two years? Do you want a diesel or petrol engine?

8. Physical Action Close
Letting the customer ‘have a go’ Offering a test drive Offering a trial period Allow the customer to have a taste or taster

9. Urgency Close
We have two left, shall I place the order to secure one of them for you? It’s at a terrific sale price at the moment. Shall we complete the paperwork to guarantee this price? They are selling well and I cannot guarantee that they will still be available by next week. I can hold it at this price for a small deposit today.

10. Testimonial Close
Here are some ‘thank you’ letters and other testimonials from customers. Here is a list of other businesses we provide this service for. Other customers have asked similar questions – however, when they buy this product they find that it makes a big difference to them.

12. Objectives Identify 6 highly effective techniques for closing sales
Now you can:
Identify 6 highly effective techniques for closing sales
Use the closing technique that is most appropriate for the particular situation