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AQA GCE Business Studies
A2 UNIT 3 STRATEGIES FOR SUCCESS DEVELOPING AND IMPLEMENTING MARKETING PLANS Components of Marketing Plans © APT Initiatives Limited, 2009
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Part of business’s overall corporate plan
Marketing Plans Part of business’s overall corporate plan Concerns direction for next 1 to 5 years re: market(s), products, services Outlines marketing objectives, strategies, tactics incl. costings, timings, forecasts Should take into account: Corporate objectives Internal capabilities External opportunities, threats
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The Marketing Planning Process
Gather information on Present Situation – where are we now? Evaluate Present Situation – conduct a SWOT Analysis Make predictive Assumptions Set Marketing Objectives – where do we want to be? Devise the Strategy & Tactics – how are we going to get there? Implement the Strategy (using Marketing Mix) Monitor & Review / Measure the Results – are we succeeding?
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Components: Objectives
Eg: Brand awareness Sales Market share Repeat business Should be: Based on corporate objectives SMART - realistic
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Strategies & Tactics Marketing Strategy: Marketing Tactics:
Broad plan of action for achieving marketing objectives Should take into account internal Capabilities, external environment Marketing Tactics: Short-term measures used to implement strategy, detailing specific actions Both expressed in marketing mix
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Strategies & Tactics Marketing Mix:
Product / Service – key features, quality, branding, packaging Price – to make acceptable profit, which customers are willing to pay Place – location, how product is accessed / distribution channels Promotion – methods to raise awareness, encourage purchase
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Strategies & Tactics Marketing Mix:
Some firms focus on one aspect eg supermarket chains – price. However… All need addressing / remain important. Customers need product / service that: meets their needs (product) they can afford / provides value (price) they are fully aware of (promotion) they can access conveniently (place) Blend mix to achieve desired result – sales, share, profit, etc
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Important means of control
Costings / Budgets Important means of control Include targets for income and expenditure eg on: R&D Market research Distribution and warehousing Promotion Sales force Training and Dvt of marketing staff Equipment, fixtures, fittings
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Costings / Budgets Budgets generally produced annually but for
control broken down into monthly targets Process of setting budget should involve all those linked with their achievement to: ensure realistic, appropriate targets eliminate potential conflict aid motivation
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In terms of volume or value
Sales Forecasts In terms of volume or value Can help plan the use of resources, which is vital to: meet customer needs, expectations achieve objectives laid down in plan
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Timings – Implementation Schedule
Who is responsible? for doing what? by when? Important control mechanism – enables progress to be regularly monitored and timely corrective action taken
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Closing Comments Best plans will also include
contingency plans - identifying: possible problems, challenges action to overcome these
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