1. Enter Customer Mobile Number
Recording Announcements
Customer Registration
* During pilot, for simplicity we can have a single question in the follow up msg with Yes/No as answer
Get PIN
Valid Employee
Yes
Valid PIN
Menu
Customer Registration
Announcement
Follow Up *
Service Acknowledgement
Promotions follow up
FX/LSP calls
Yes
Enter Customer Mobile Number
CLID 2 No No
Disconnect
User confirms
Mobile No? No No
Yes
User confirms ?
Yes
Ask for Pin code
User confirms ?
Ask for Village Code
Yes No C No

2. Success Message and Customer Id played
Customer Voice Pass phrase Registration
System Calls Customer
Disconnect
Success Message and Customer Id played
Failure / more
than 3 Retries
Welcome Message
User confirms ?
Yes
Success
Record Name of
Customer
Pass Phrase Input III
Pass Phrase Input II
Pass Phrase Input I No
Failure/ until
3 Retries