1. 2015-2016 Illinois SMART School Academy
Session III, Day 6
December 2, 2015
Time: (1/7 slides)
Resources Required: N/A
Purpose: Introduction to Session III
Lecture Notes:
Activity Notes:
FACILITATOR NOTE: The night before, we took all the tables and put them around the perimeter of the room and placed the chairs in a circle. Note the participants’ reactions as they enter the room and try to figure out where to sit.

2. Evening Learning Opportunity
Complete…Reflections about Coaching
Session III
Participant Manual
Coaching the Process Tab
Page 137
Time: 30 minutes (1/2 slides)
Resources Required: Participant Manual, page 137
Purpose: Reminder of the evening learning opportunity. Reconnect to Day 5.
Lecture Notes:
Activity Notes:

3. SMART Coaching Cycle Questions
As a team, share the questions you generated for each stage of the SMART Coaching Cycle on pages 137 of your manual.
Document new questions.
As a team, review the last two questions on page 137 to complete your discussion.
Time: 30 minutes (2/2 slides)
Resources Required: Participant Manual, page 137
Purpose: Build sets of coaching questions around The SMART Coaching Cycle
Lecture Notes:
Activity Notes:
From reflections on p 137, go to your journals and create questions that will support you as a coach in each stage. Share the questions…
FACILITATOR NOTE: It is not about the question is about listening! It is about coaching the SMART School Improvement Process. Where are they in the process and how do I take them to the next level without telling them.
FACILITATOR SUMMARY: After questions have been generated for each stage, reference the participants to the reflection questions created at the end of the participant manual, pages How do your questions compare? What new questions can you add to your pool?

4. The Conscious Competence Ladder
Stage 4: Unconscious Competence
Stage 3: Conscious Competence
Stage 2: Conscious Incompetence
Stage 1: Unconscious Incompetence
Time: 60 minutes (1/10)
Resources Required: Participant Manual page 138
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes: When we learn a new skill, we experience different emotions s well as different stages in the learning process. The Conscious Competence Ladder was developed by Noel Burch, an employee with Gordon Training International in the 1970’s. It helps people to understand what is a “normal” skill development process. Most importantly, it draws attention to the fact that learning can become frustrating, challenging, difficult, and dispirited if the learner does not receive the right kind of support to move through the stages sequentially.
The model highlights two factors that affect our thinking as we learn a new skill. Consciousness or level of awareness and Competence or skill level. This serves to remind us of the need to train people in stages of their development. For example, teachers and trainers may believe the learners are in Stage 2 and ready to move to Stage 3 when actually, many are at Stage 1. Here the teacher assumes the learner is aware of the skill deficiency and that there will be benefit from acquiring the new skill. However, people in Stage 1 of learning have no awareness of the benefits, relevance, or even awareness they have a skill deficiency. They will not be able to move to Stage 3 unless they are well aware of what they need to do to practice and what they need to do to deal with their emotions in Stage 2.
We move through all four levels as we build competence in a new skill.
I will illustrate each stage for you with a short video clip. While each stage of the Competency Ladder is explained further in the next few slides, become aware of the stage you are currently experiencing as you are being asked to try new skills in the SMART School Improvement Process and acquire competencies for becoming a coach to the SMART SIP.
Where are you finding yourself?
GO TO THE NEXT SLIDE
Activity Notes:

5. Stage 1: Unconscious Incompetence
Don’t know what you don’t know
Innocent of “unspoken rules”
Knowledge didn’t prepare you
Time: 60 minutes (2/10)
Resources Required: Participant Manual page 138
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes: Review the bulleted points
Activity Notes:

6. Stage 1: Unconscious Incompetence
Don’t know what you don’t know
Innocent of “unspoken rules”
Knowledge didn’t prepare you
Time: 60 minutes (2/10)
Resources Required: Participant Manual page 128
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes: Review the bulleted points
Activity Notes:

7. Stage 2: Conscious Incompetence
Private or public mistakes
Increased awareness
Self-conscious
Need to change or avoidance
Time: 60 minutes (4/10)
Resources Required: Participant Manual page 138
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes:
Review the bulleted points briefly then move to the next slide
Activity Notes:

8. Stage 2: Conscious Incompetence
Private or public mistakes
Increased awareness
Self-conscious
Need to change or avoidance
Time: 60 minutes (4/10)
Resources Required: Participant Manual page 128
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes:
Review the bulleted points briefly then move to the next slide
Activity Notes:

9. Stage 3: Conscious Competence
Operate with confidence
Problem solve
Quickly correct errors
Time: 60 minutes (6/10)
Resources Required: Participant Manual page 138
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes:
Read the bullet points briefly the go to the next slide for the video
Activity Notes:

10. Stage 3: Conscious Competence
Operate with confidence
Problem solve
Quickly correct errors
Time: 60 minutes (6/10)
Resources Required: Participant Manual page 128
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes:
Read the bullet points briefly the go to the next slide for the video
Activity Notes:

11. Stage 4: Unconscious Competence
Mastery
Integration
Build new skills
Creative
Time: 60 minutes (8/10)
Resources Required: Participant Manual page 138
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes:
Briefly review the bulleted items then move to the next slide
Activity Notes:

12. Stage 4: Unconscious Competence
Mastery
Integration
Build new skills
Creative
Time: 60 minutes (8/10)
Resources Required: Participant Manual page 128
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes:
Briefly review the bulleted items then move to the next slide
Activity Notes:

13. Conscious Competence Ladder: Debrief
What implications does the Ladder bring to your level of consciousness when it comes to learning the SMART School Improvement System and the SMART Coaching Competencies?
Time: 60 minutes (10/10)
Resources Required: Not in Participant Manual.
Purpose: Move the audience through each stage of the Conscious Competence Ladder
Lecture Notes:
Activity Notes:
The Conscious Competence Ladder is useful in several ways:
Personally: You can use it to understand the emotions you’ll experience during the learning process. This helps you stay motivated when times get tough and helps you manage your expectations of success so you don’t’ try to expect too much too soon.
Professionally: You can use it to explain to students (if a teacher) or faculty (if in leadership) that this ladder applies to all people expected to learn something new and apply it in their performance.
Coaching: Use this ladder to assess the emotions and skill areas of a client and ask pertinent questions for the client to take action to move through each stage.

14. Time for a BREAK Time: 15 minutes (1/1 slide) Purpose: Break
Resources Required: Not in Participant Manual
Lecture Notes:
Activity Notes:

15. Change… “People don’t resist change; they resist being changed.’”
Peter Scholtes
Time: 90 min. (1/3 slides – 15 min.)
TABLE Partner share: Think about a change in your life. What makes change easy? Difficult? What phases do you go through when you are in a change process?

16. Mental models… shape our thinking filter what we hear
lead us to conclusions
Time: 90 min. (2/3 slides – 15 min.)

17. Data & Process Tools - HBSST
Numerical Data Tools Pages ;
Ladder of Inference – Page 66
5 Whys – Pages
Cause and Effect – Pages 164 – 166
Relations Diagram – Pages
Time: 90 min. (3/3 slides – 15 min.)

18. Acknowledging Possible approaches for acknowledging:
What you’re saying is…
So when you ______, _____ happens.
Let me see if I get this…
What you’re telling me is that…
I’m hearing you say…
Let me give that back to you so we can make sure I got it.
In other words…
So…
Time: 30 minutes (1/3 slides)
Resources Required: Participant Manual, page 137
Purpose: Build sets of coaching questions around The SMART Coaching Cycle
Lecture Notes:
Activity Notes:
From reflections on p 137, go to your journals and create questions that will support you as a coach in each stage. Share the questions…
FACILITATOR NOTE: It is not about the question is about listening! It is about coaching the SMART School Improvement Process. Where are they in the process and how do I take them to the next level without telling them.
FACILITATOR SUMMARY: After questions have been generated for each stage, reference the participants to the reflection questions created at the end of the participant manual, page How do your questions compare? What new questions can you add to your pool?

19. Clarifying
Client: I’m really trying to create more balance in my life.
Coach: What to you mean balance?
Client: Well I guess that means that I’d be meeting everyone’s needs and fulfilling all my needs.
Coach: Talk to me about what it means when you say meet others needs?
Client: It means meeting people’s expectations.
Coach: What expectations do you believe people have for you?
Time: 30 minutes (2/3 slides)
Resources Required: Participant Manual, page 137
Purpose: Build sets of coaching questions around The SMART Coaching Cycle
Lecture Notes:
Activity Notes:
From reflections on p 137, go to your journals and create questions that will support you as a coach in each stage. Share the questions…
FACILITATOR NOTE: It is not about the question is about listening! It is about coaching the SMART School Improvement Process. Where are they in the process and how do I take them to the next level without telling them.
FACILITATOR SUMMARY: After questions have been generated for each stage, reference the participants to the reflection questions created at the end of the participant manual, page How do your questions compare? What new questions can you add to your pool?

20. Coaching Journey Coaching Style 6 Principals of Coaching (115-116)
SMART Coaching Cycle (119, 121)
Lab of Grace
Set the Foundation
Introduction to Coaching Competencies
Learning Opportunity: Cycle Questions
Conscious Competence
Time: 30 minutes (3/3 slides)
Resources Required: Participant Manual, pages ; 119 and 121
Purpose: Reflect on your journey as a coach of the SMART School Improvement Process thus far
Lecture Notes: Go through the progression of audience learning since the beginning. What have you learned about yourself in this journey? Where will you go next? What do you need to continue on this path?
Activity Notes:

21. Laboratory of Grace: Coaching for Results
Reflect on an area you want to see personal change related to SMART School Improvement Process
Time: 45 minutes (1/3 Slides)
Purpose: Challenge myself as a coach. Increase comfort level in using the SMART Coaching Cycle and related competencies
Resources Required: Participant Manual page 129 and 130
Lecture Notes:
Activity Notes:
1. Audience will self-reflect (p. 129) (3-5 minutes)
2. Distribute cards. Move into triads (self select or cards)
3. Share roles and responsibilities NEXT SLIDE
Coach: Coach for 10 minute using all stages of the cycle
Coachee: Provide the focus of your coaching session
Observer: Provide Coach with evidence of their use of the competencies of the SMART Coaching cycle.
4. Prepare for your coaching session: 5-7 minutes
Suggestion: Recreate the cycle in your journal. Gather your thoughts around the “focus” of the clients session. Think about how you would serve you coachee, using the SMART Coaching Cycle
5. Begin coaching session and debrief
10 minutes coaching
5 minutes debrief from observer; questions and comments from coach and coachee. (p 130)

22. SMART Coaching Cycle STAGE 4: STAGE 1: STAGE 3: STAGE 2: Plan to
Take Action
STAGE 1:
Set the
Foundation
STAGE 3:
Identify the Need for Change
STAGE 2:
Examine the Data
Time: 5 minutes (2/3)
Purpose: Quick review the four stages around the SMART Coaching Cycle – Connect Session II and III.
Lecture Notes: Introduce the SMART Coaching Cycle and highlight each stage as follows:
Stage 1: Set the Foundation. This stage is critical for developing the relationship between the coach and the client.
Stage 2: Examine the Data allows the coach and client to look at the reality of the situation through different perspectives, lenses, and data sources to validate or dispute current perceptions.
Stage 3: Identify the Need for Change: This stage shifts the current mindset into future possibilities for better results. The coach uses powerful questions for the client to establish a future vision of self, team, and/or organization.
Stage 4: Plan to Take Action: Every coaching conversation should end with the client taking an action step or steps toward the goal. This stage is critical for improvement. The next coaching conversation relies on the action of the client to achieve his/her goal.
Activity Notes:
Resources Required: Not in Participant Manual.

23. Laboratory of Grace: Debrief
With your coaching partner, discuss each of the prompts relating to how it felt to coach and how it felt to be coached.
Time: 45 minutes (3/3 Slides)
Purpose: Challenge myself as a coach
Resources Required: Participant Manual page 140
Lecture Notes:
Activity Notes:
Reference p.140 in the Coaching Tab plus Observer notes
Have coaching triads discuss how each felt using the table of questions on the Lab of Grace Debrief handout
Welcome audience to share 1-5 comments about the experience.
Have audience write down what they learned from this segment of the presentation in their notebook.

24. Preparing for Session IV!
Time: 15 minutes (1/5 slides – 3 min)
Resources Required: Participant Manual, Overview Page
Purpose: Set expectations for between sessions work
Lecture Notes:
Move through the slides in preparation for their team time.
Activity Notes:
Team Planning Time (Total 50 min.)

25. Learning Opportunity between Sessions III and IV
Meet with your SMART School Improvement Leadership Team to conduct:
Between Steps #4 and #5: Implement Plans
Step #5: Analyze and Refocus
Meet with your SMART Coach
Prepare the Story of Your SMART Journey to share with your colleagues in Session IV.
Time: 15 minutes (2/5 slides – 3 min)
Resources Required: Participant Manual, Overview Page 9
Purpose: Set expectations for between sessions work
Lecture Notes:
Move through the slides in preparation for their team time.
Activity Notes:

26. Your SMART Journey
Purpose: To share what has been accomplished and to deepen the learning of all participants based on district teams’ application of the SMART School Improvement Process. Activity Overview: In small, mixed groups (I.e., six individuals from different school teams) will take turns sharing their team’s story as it relates to their SMART Goals work back in their schools. Organize / plan your approach
Time: 15 minutes (3/5 slides – 3 min.)
Resources Required: Participant Manual, Process Tab, pages ; calendars
Purpose: Set expectations for final session work
Lecture Notes:
Activity Notes:

27. Sharing Your Journey - Suggestions
Share your SMART goal tree
What data supported the selection of this goal?
Share your ACTION plan
How did you determine the strategies?
Describe the professional learning aligned to your plan.
Share your improvement data
What formative data have you been looking at to determine if your plan is working?
What are the data telling you?
What adjustments have you made as a result of the data?
Time: 15 minutes (4/5 slides – 3 min.)
Resources Required: Participant Manual, Process Tab, pages ; calendars
Purpose: Set expectations for final session work
Lecture Notes:
Activity Notes:

28. Sharing Your Journey - Suggestions
Share what remains to be accomplished
What still needs to be done between now and the end of the year?
How will what you do this spring jumpstart your SMART work next year?
Share your development as a SMART coach
What are your strengths as SMART coaches?
What continue to be your needs as SMART coaches?
Time: 15 minutes (5/5 slides –31 min.)
Resources Required: Participant Manual, Process Tab, pages ; calendars
Purpose: Set expectations for final session work
Lecture Notes:
Activity Notes:

29. LUNCH
Time: 30 minutes (1/1 slide)

30. SMART School Improvement Process
Step #5
Analyze and refocus
Begin again!
Step #4
Develop action plans
Between Steps
Implement plans
Step #3
Select strategies
Between Steps
Explore professional learning options
Step #2
Create school
SMART goal
Between Steps
Investigate effective practices
Time: 15 minutes (4/6 slides)
Resources Required: N/A
Purpose: Introduction to Session III – Transition Slide: Where are we in the Process?
Lecture Notes: By now, this should be a familiar image to you. We continue to bring you back to the big picture of the whole process so that you can see where you’ve been and where you’re going next. (CLICK to reveal first triangle)
The essential question of our first session was “How do we, as a community of learners, focus on student growth.” You learned how to identify your school’s Greatest Area(s) of Need, both through perceptions and data gaps and trends. The data were then used to create your school SMART Goal Tree. (CLICK to reveal the second triangle)
The essential question of Session II was “How does a collaborative culture impact adult and student learning? You learned how to investigate new and promising practices in the classroom and team, selected school-wide strategies for implementing promising practices and explored professional learning needs and options which then became part of a larger action plan for implementation. (CLICK to reveal third triangle)
Session III is all about execution and continuous improvement. As we finish up learning the final steps of the process, we will move more deeply into the skills you will need to coach the process in your schools and districts. This is the support that your staff and school-based leaders will need to sustain their leadership for school improvement.
Activity Notes:
Step #1
Isolate need
Between Steps
Gather and analyze data

31. Team Planning Time Time: 45 min. (1/1 slides – 45 min.)
Resources Required: Participant Manual, Process Tab, page ; calendars
Purpose: Getting organized and scheduling
Lecture Notes:
Activity Notes:
NOTE TO COACHES: This would be a good time to check in with them to make sure they understand how the Journey presentations will happen. They only need to prepare 1 story but they all have to be prepared to share it. Also, check in with them on scheduling your coaching session if you still need to do that.

32. Energy Break Time: 15 min. Resources Required: Music Purpose: Break
Lecture Notes:
Activity Notes: Play music or use timer (optional). Sound the reminder, 5 minutes before returning.
Energy Break

33. Gallery Walk and Conference
Post your team’s SMART Action Plan OR Blueprint for Implementation.
Share one or two BIG Ideas and respond to questions.

34. Feedback Forms Individually complete your feedback form. OR
Smartlearningsystems.com  
Tidy your table.
Thank you for your time and energy today!
Time: 15 min. (1/2 slides – 15 min.)
Purpose: Closure
Lecture Notes:
Activity Notes: Have participants complete the Survey Monkey Feedback form before they leave.

35. Building capacity for student-focused, goal directed learning
Thank you
SMART People!
Time: End of Day
Resources Required: Not in Participant Manual
Purpose: Show as the participants leave the room
Lecture Notes:
Activity Notes:
smartlearningsystems.com
Building capacity for student-focused, goal directed learning