1. 2018 UNC System Employee Engagement Survey
Summary of Results
Division of Academic Affairs

2. Key highlights
Overview of Engagement Survey Project & Survey Instrument
Key Findings & Trends
Next Steps/Action Planning

3. UNC Strategic Plan – human capital
Employee Engagement
UNC Strategic Plan – human capital
Goal:
The University will systematically focus on recruitment, retention, and development of the most talented and diverse workforce possible at all levels over the next five years.
Metric:
Create an implementation plan (including the details of proposed data collection and metrics) to systematically measure — at all levels — engagement, retention, succession planning, and investment in professional development in order to promote System-wide improvements in these areas.

4. Background First - 2018 Second - 2020 Third - 2022
Three Survey Cycles
First
Second
Third
Setting the Baseline
Establish targeted goals for incremental improvement in 2020/22
Determine relationships to other HR metrics

6. 1 Multi-select question
Survey overview
60 Survey statements on a 5-point agreement scale
17 Benefits Satisfaction Questions on a 5-point satisfaction scale
2 Open-ended questions
16 Demographic Questions
1 Multi-select question
Methodology
Online survey administered: January 29 – February 19, 2018
Response Rates
2018 System Wide Overall Response Rate: 22,659/45,299 – 50%
Benchmarks
2017 Great Colleges Honor Roll
2017 Carnegie
2017 Public Institutions
2017 Enrollment Size
2017 Southeast Region
2018 UNC Core Population Aggregate

8. Participation Rates and Positive Engagement Ratings with Benchmarks
Institution
Participation
UNC Charlotte
71 %
NCSSM
67 %
UNCSA
65 %
FSU
60 %
UNC Asheville
ECSU
59 %
System Office
58 %
UNC Wilmington
WCU
55 %
WSSU
Appalachian
54 %
NC State
UNC Greensboro
NCCU
52 %
UNC Pembroke
N.C. A&T
50 %
ECU
38 %
UNC-CH
37 %
UNC System Avg Positive Rating
50%
UNC System Avg Participation
63%
Institution
Positive Rating
NCSSM
69 %
WCU
68 %
NC State
65 %
UNC Charlotte
UNC Greensboro
UNC Pembroke
UNC Asheville
63 %
Appalachian
62 %
UNC-CH
UNCSA
UNC Wilmington
N.C. A&T
61 %
System Office
FSU
60 %
ECU
58 %
NCCU
56 %
WSSU
53 %
ECSU
48 %
WCU Avg Positive Rating
55%
WCU Participation Rate
68%

9. response rate
WCU
Academic Affairs
Total:
55%
42%

10. Overall Satisfaction rating
2018 WCU Overall
Academic Affairs
2018 UNC System
Overall Positive Response Rating 68 67 63

11. Overall Positive Rating
Faculty satisfaction rating (by appointment type)
Overall Positive Rating
Department Head/Chair 75
Professor 60
Associate Professor 67
Assistant Professor 71
Other 65

12. Overall Positive Rating
Faculty satisfaction rating (by tenure status)
Overall Positive Rating
Tenured 63
Tenure Track/Untenured 67
Not Tenure Track/Term Appt. 71

14. Top ten statements Survey Statement
2018 Academic Affairs
% Positive
2018 WCU Overall 5
I understand how my job contributes to this institution’s mission. 91
93 (1) 49
This institution actively contributes to the community. 85
86 (2) 36
I am proud to be part of this institution.
82 (6) 25
Overall, my department is a good place to work. 84
81 (8) 29
The institution takes reasonable steps to provide a safe and secure environment for the campus. 82
83 (4)
Statements are sorted by highest positive response

15. Top ten statements Survey Statement
2018 Academic Affairs
% Positive
WCU Overall 60
All things considered, this is a great place to work. 82
79 (9) 1
My job makes good use of my skills and abilities. 81
82 (7) 2
I am given the responsibility and freedom to do my job.
83 (3)
I have a good relationship with my supervisor/department chair. 80
83 (5) 45
At this institution, people are supportive of their colleagues regardless of their heritage or background. 79
79 (n/a)
Statements are sorted by highest positive response

16. Bottom ten statements Survey Statement
2018 Academic Affairs
% Positive
2018 WCU Overall 28
My department has adequate faculty/staff to achieve our goals. 29
36 (2) 11
I am paid fairly for my work. 32
31 (1) 35
Our recognition and awards programs are meaningful to me. 37
42 (3) 30
Our orientation program prepares new faculty, administration and staff to be effective. 48
56 (n/a) 34
The institution’s benefits meet my needs. 49
55 (8)
Statements are sorted by lowest positive response

17. Bottom Ten Statements Survey Statement
2018 Academic Affairs
% Positive
2018 WCU Overall 22
Changes that affect me are discussed prior to being implemented. 49
50 (5) 4
I am provided the resources I need to be effective in my job. 50
61 (n/a) 31
The facilities (e.g., classrooms, offices, laboratories) adequately meet my needs.
60 (n/a)
The institution places sufficient emphasis on having diverse faculty, administration and staff. 52
67 (n/a) 18
Issues of low performance are addressed in my department. 53
48 (4)
Statements are sorted by lowest positive response

18. Diversity, equity & inclusion
Survey Statement
2018 Academic Affairs
% Positive
2018 WCU Overall
2018 UNC Overall 50
This institution places sufficient emphasis on having diverse faculty, administration and staff. 52 67 70 45
At this institution, people are supportive of their colleagues regardless of their heritage or background. 79 73 54
This institution has clear and effective procedures for dealing with discrimination. 62 71 44
This institution’s policies and practices ensure fair treatment for faculty, administration and staff. 60 64 55

19. Senior leadership Survey Statement
2018 Academic Affairs
% Positive
2018 WCU Overall
2018 UNC Overall 32
Our senior leadership has the knowledge, skills and experience necessary for institutional success. 74 77 67 27
Senior leadership provides a clear direction for this institution’s future. 70 69 55 41
Senior leadership communicates openly about important matters. 63 65 52 37
Senior leadership shows a genuine interest in the well-being of faculty, administration and staff. 66 68 54 56
I believe what I am told by senior leadership.

20. What’s next
Fall 2018: Continued Rollout of Results to Campus Community
Fall 2018/Spring 2019: Integration of Results with Related Strategic Initiatives
Jan/Feb 2020: Second Survey Launched (Follow-up Surveys will be Administered in 2020 and 2022)