2. Guide to Understanding Today’s Service Provider Market
Gary Coben
Director, Hosted Consumer VoIP
deltathree, Inc.

3. Who is deltathree? Founded: 1996 Public: NASDAQ: DDDC
Financial Status: Profitable, Positive Cash Flow
Headquarters: New York, USA
Customers: > 400 service providers
3 of top 10 U.S. telecom companies
Award winning:
World’s 1st
broadband phone offering
commercial SIP Network
hosted broadband service to tier-1 telco

4. The Market’s Challenge
VoIP market rapidly growing
$19.9 billion forecast revenue U.S. 2009
Hyper competitive market
New breed of competitors
Infonetics Research 2005
Telco’s
Cable Co’s
VoIP
service
providers
Others
Web Portals

5. The Consumer VoIP Experience
A customer’s VoIP experience is defined as the follows:
Learn
Order
Consumer VoIP
Support
Install
Use

6. Faster, Cheaper, Better Total Cost of Ownership
“build” time-cost considerations
infrastructure adaptation & cost (capex)
back office integration (capex)
new skill sets acquired / developed (opex)
risk - uncertain cost & time
“Build” costs
deltathree - “buy” time-cost considerations
Minimal infrastructure costs, if any
Minimal HR changes, if any
Low risk - capped expenses
High certainty - tried & tested
Projected
Implementation
Projected
Implementation
Realized
Implementation
Realized
Implementation
“Buy” costs (deltathree)
Time to Market
T-1
T+3

7. Thank you!