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Mexico City Water Fund Annual Operating Plan

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1 Mexico City Water Fund Annual Operating Plan - 2018
VERSION 1 5 January 2018

2 Contents Purpose & Background 2018 Plan Aims
Intervention, Stakeholder Engagement and Fundraising Priorities 2018 Roadmaps: By Area of Action Supplemental & Supporting Materials

3 1. Purpose & Background Mexico City Water Fund Annual Operating Plan

4 Relationship Between Annual & Strategic Plans
Purpose Relationship Between Annual & Strategic Plans This Plan: Is a standalone document that is part of the WF’s broader Strategic Plan Establishes the near-term activities necessary to implement the Strategic Plan Provides milestones for measuring progress and guidance to help to align day-to-day decision making with the WF’s strategic intent The purpose of this Annual Operating Plan is to establish: 2018 Aims - Providing WF leadership with an overarching indication of planned achievements within the next 12 months, to periodically assess progress and make necessary mid-course corrections Priorities – That helps to guide tactical decisions throughout the year Action Roadmaps – Detailing planned actions, accountabilities, key performance indicators and associated budgets for these efforts

5 Background The 2018 Annual Operating Plan was developed using the WF’s 5-Year Strategic Plan, taking into account activities that would build credibility, influence and ultimately position the Fund to have significant impact at scale. The associated activities and efforts detailed herein aim to make sufficient progress in 2018, helping to ensure achievement of the WF 5-year strategic objectives. While the scope of the Annual Plan addresses near-term activities and milestones, other relevant details related to routine/tactical WF operations have been addressed outside of this Plan, within the WF’s Charter document. This document sets forth details related to the WF’s operating principles, structure, roles and responsibilities, decision-making processes, etc., and has been designed to complement the WF’s Annual Plan.

6 Annual Plan Organization
The WF’s work* has been organized into 4 broad areas of action: Aims For 2018 – presented in context of the 4 broad areas of work that translate the Fund’s strategy into action Priorities - These sections provide focus and direction for 2018 interventions, stakeholder engagement/communications and fundraising efforts 2018 Roadmaps - for each action area, quarterly activities, KPI, targets, accountabilities and associated budgets are detail in this section Supporting and supplemental information Integrate Execute Articulate Transcend *Work means primary activities of the Water Fund, namely stakeholder engagement, intervention implementation and efforts required to operate in a sustainable manner

7 Plan Aims Mexico City Water Fund Annual Operating Plan

8 2018 Plan Aims: Actions For Success
Integrate WF launched. A sufficient number of stakeholders have become involved and, combined with targeted communication efforts, the Fund is beginning to become recognized as a credibility entity which can help improve Mexico City’s water security. Execute Started interventions in ways that allow stakeholders to recognize the potential and impact the WF can have in helping to improve water security in the region. Articulate Created partnerships, alliances and engaged with selected stakeholders in ways that help the WF become increasingly involved in relevant public policy discussions/decisions. Used communication efforts to build support for the WF’s involvement and have even aimed to have water security added to the upcoming electoral debate. Transcend Established WF operations and have raising $62.2 million MXN, $9.6 million from investors and $58.6 million from donors, which covered 2018 costs including all the actions above (e.g., costs for interventions, WF overhead, fundraising expenses and allocations to capitalize an endowment fund).

9 WF’s Strategic Plan & 2018 Aims In Context
 Actions 2018 2019 2020 2021 2022 5 Year Goals Integrate Launch Water Fund Create stakeholder critical mass of 50% Finalize stakeholder and communication plan & begin executing early actions Execute 2 key events Increase stakeholder critical mass to 75% Increase stakeholder critical mass to 100% Complete stakeholder engagement plan Maintain stakeholders critical mass Actively engaged with CDMX on key Green Infrastructure projects and policies To have a ‘critical mass’ of influential and publicly trusted organizations, formally participating at various levels within the Fund, with an appropriate balance of private companies, academia, NGOs and public sector institutions represented Execute Establish baselines for interventions (Recharge, Benchmarking, Flooding) Launch Topilejo Second Component and 1 urban green infrastructure pilot project Evaluate 1 additional urban green infrastructure pilot project Establish baselines for interventions (Efficiency, Non- Revenue & Tariffs, Treatment & Reuse) Launch City Benchmarking program Operate 2 pilots and Launch 1 additional Pilot Investigate additional potential Pilots Evaluate potential to scale pilots Establish baselines for interventions (Grey Infrastructure) Execute Interventions (Efficiency, Treatment & Reuse) Develop scaling plan and initiate scaling for appropriate pilots Scale appropriate pilots Execute Interventions (Non- Revenue, Grey Infrastructure) Scale appropriate pilots and interventions Pilot projects established as best practice Achieve project-specific targets/KPIs associated with relevant interventions including saving/restoring conservation land (e.g., Topilejo project, helping recovery in the Chapultepec Forest), demonstration natural infrastructure effectiveness in improving recharge/resiliency (i.e., water parks to control floods) and other visible projects that help improve water security Articulate Engage on quick win Projects (Recharge, Benchmark, Flooding) Engage on policies as appropriate (All interventions) Engage on mid-term interventions (Efficiency, Non- Revenue, Treatment & Reuse) Report progress Update Stakeholder Engagement and Communication Plans Engage on policies as appropriate (All interventions) Engage on longer-term interventions (Grey Infrastructure) Report progress  Engage on new projects & initiatives WF actively participating in policy and governance discussions Report progress against 5 year goals WF influencing policy and governance Achieve project-specific targets/KPIs associated with relevant interventions that positively impact governance/public policy (e.g., influencing government agencies and non-governmental stakeholders to increase investment by 10% for water supply and sanitation infrastructure improvements, etc.) Transcend Secure donations & investments ($68 M MXN) Establish Endowment Fund Capitalize Endowment Fund Secure donation and investments ($57 M MXN) Maintain donations and investments ($52 M MXN) Maintain donations and investments ($47 M MXN) Capitalize/Manage Endowment Fund (≈$20 M MXN) Maintain donations and investments ($56 M MXN) Mobilize $280 Million MXN and establish and maintain the operational structure of the Fund

10 2018 Plan: Risks & Mitigation Measures
# Annual Plan Implementation Risks How WF Will Navigate/Mitigate 1 Current lack of resources to efficiently achieve objectives, including: Small staff and long list of actions to establish credibility and influence (lack of execution capacity) Insufficient operating facilities and equipment The WF Director is currently working with the Champion and Board to build a permanent team that will enable the Fund to execute the Annual and Strategic Plan. 2 Small initial partner core could lead to resource or other shortfalls. The WF team will finalize and maintain the WF Stakeholder Workbook, which will identify & prioritize and verify & classify stakeholders, and plan for their engagement. Based on the Stakeholder Workbook, the WF team will develop and execute detailed Stakeholder Engagement/Communication Plans and the Launch Plan, which will generate interest from stakeholders to become more involved in the WF. In addition, the Fundraising Workbook will identify fundraising targets and the benefits for potential Partners. 3 As activity increases, there is a potential that the WF could have insufficient scientific/technical support and/or information. The WF will use existing Priority Stakeholders, such as TNC, to support science and information needs. It will also establish new relationships with Priority Stakeholders to support this need. This has already been demonstrated with WRI, Deltares and others for quick win projects. 4 Current lack of recognition by key stakeholders and interest groups poses a risk to successful implementation of this plan. The WF team and outside agency will execute the Stakeholder Engagement/Communication Plan and the Launch Plan. This will include a media plan, tracking, targets and KPIs. 5 There is a risk 2018 actions may not fully establish the WF as a credible entity to help improve water security in the region, jeopardizing other parts of its 5-year plan. The WF has established visible quick win projects that will build the credibility and demonstrate its ability to act as a skilled convener of stakeholders. The Annual Operating Plan, which is based on the Strategic Plan, establishes a strategy to build credibility and influence that will enable impact at scale. 6 There could be detractors – need to be prepared. The WF’s Stakeholder Workbook and Stakeholder Engagement/Communication Plan take into account potential tractors, who will be monitored and managed appropriately.

11 3. Intervention, Stakeholder Engagement and Fundraising Priorities
Mexico City Water Fund Annual Operating Plan

12 Intervention, Stakeholder Engagement and Fundraising Priorities
Water Fund Priorities Primary Relevance Interventions Stakeholder/ Communications Fundraising Finalize application of strategic approach for stakeholder engagement by: Refining work previously initiated in the WF Stakeholder Workbook;  Developing and deploying detailed stakeholder engagement and communication plans; and Executing a successful launch that generates stakeholder interest and establishes the identity of the WF X Build support for pilot projects and other interventions/activities Build the image of the WF and how it can contribute to improved Water Security  Lead and participate in visible quick win pilot projects to establish the WF as a skilled convener (Topilejo, Tacubaya, Chapultepec, etc.)  Integrate Water Security into policy discussions for the new electoral process and engage with the new CDMX Officials to influence improved policies  Finalize application of strategic approach to fundraising – identifying and prioritizing investors and donors by: Refining work previously completed within the WF Fundraising Workbook ; and Deploying enhanced business cases (developed by NYU-Stern MBAs candidates) for interventions related to Over-Exploitation & Subsidence and Floods Engage potential investors and donors to raise funds targeted for 2018 and beyond

13 4. 2018 Roadmaps: By Area of Action
Mexico City Water Fund Annual Operating Plan

14 2018 ROADMAP INTEGRATE Assembling and aligning stakeholders with political influence and societal trust that bring credibility to the Water Fund and helps the institution initiate interventions. This includes stakeholders from the private companies, academia, civil society and the public sector all engaging at different levels of participation with the Fund. Work in this area is most intensive during the Water Fund’s initial set-up, but requires maintenance over the lifecycle of the WF. Additionally, efforts may also be necessary in the early phases of interventions to assemble/organize relevant stakeholder support for these initiatives. Q1 2018 Q2 2018 Q3 2018 Q4 2018 KPI(s) 2018 Target Responsible KEY ACTIVITIES Finalize and Launch Annual Plan Define New Members Donation Scheme and Charter Launch WF to establish interest, identify, vision, support, etc. Finalize stakeholder engagement plans to gain WF Participants, including level needed to achieve critical mass Showcase WF at World Water forum Finalize and execute Communications Strategy Start Trust (Patronato) Body Execute stakeholder engagement plan to gain WF Participants Showcase WF at World Water Week Execute stakeholder engagement plan to gain WF Participants w/stakeholder critical mass approaching 50% % Stakeholder Critical Mass 50% Stakeholder Engagement Manager Eduardo Vazquez Board members Announce the WF, generating interest, identification and a lasting image Communicate vision, theoretical foundation and support of relevant institutions Develop/deploy institutional communication tools Execute reputation/perception study – establish baseline Deploy institutional communication tools and begin tracking media mentions Deploy institutional communication tools/track media mentions Create Annual Report Repeat reputation/perception study % increase in reputation score from baseline Comms Agency - ZMT Media mentions; % positive >25 mentions; 90% positive BUDGET $ 700,000 $ 800,000 $ 3,100,000 INTEGRATE TOTAL BUDGET (MXN)  In 2018: WF launched. A sufficient number of stakeholders have become involved and, combined with targeted communication efforts, the Fund is beginning to become recognized as a credibility entity which can help improve Mexico City’s water security.

15 2018 ROADMAP EXECUTE The development, scoping and execution of projects related to interventions, including natural infrastructure and other projects or parts of projects that help improve water security. Project execution elements, such as research and business case development are also included in Execution. Efforts here deliver tangible work products, such as reports, restored land, trees planted, etc. Q1 2018 Q2 2018 Q3 2018 Q4 2018 KPI(s) 2018 Target Responsible KEY ACTIVITIES Topilejo Second Component Launch (Jan) Evaluate Tacubaya Green Infrastructure Pilot Evaluate Chapultepec Green Infrastructure Pilots With NYU Stern – Launch Business Case Development Effort for impacts related to Over-Exploitation & Subsidence and Floods Initiate Baseline for Benchmarking Design Tacubaya Green Infrastructure Pilot Executive Project Complete Business Case project and determine use/expansion to support investor recruitment and other efforts Evaluate Granada Green Infrastructure Pilot Design Chapultepec Green Infrastructure Pilot Executive Projects Finalize Baselines for Recharge, Benchmarking, Flooding Launch Tacubaya Green Infrastructure Pilot Design Technology Innovation Recognition Award program Design Benchmark Program Project stages completed on time and to budget 100% Operations Manager Stakeholder Engagement Manager Eduardo Vazquez Board members Benchmarking Baseline delivered Completed Award program designed Business Cases Delivered Generate alliances and consensus with priority stakeholders as partners, connectors and allies of the WF and its initiatives Ensure support and alignment of stakeholders Number of new alliances established to support WF >10 Comms Agency - ZMT BUDGET $ 11,200,000 $ 11,500,000 $ 12,700,000 $ 7,500,000 $ 42,900,000 EXECUTE TOTAL BUDGET (MXN) In 2018: Started interventions in ways that allow stakeholders to recognize the potential and impact the WF can have in helping to improve water security in the region.

16 2018 ROADMAP ARTICULATE The ongoing communication and engagement of stakeholders to create a shared vision of water security and associated priorities. The intent of these efforts is to generate/provide collective and coordinated support for interventions, especially initiatives or projects that help address water security concerns via positively influencing public policy and related decision making. Q1 2018 Q2 2018 Q3 2018 Q4 2018 KPI(s) 2018 Target Responsible KEY ACTIVITIES Engage on Policies as appropriate (Due to CDMX Admin Change) on Green infrastructure plan, Water law for CDMX, Water strategy for new admin Create map for institutions and governance mechanisms on water security related issues Engage to support all green infrastructure projects (Topilejo2, Tacubaya, and Chapultepec) Develop green infrastructure and water strategy for CDMX (for September when new authorities transition working groups in place) Engage stakeholders based on map results in Q1 for relevant interventions Continue engaging to support green infrastructure projects (all Quarters) Engage to support benchmark program Engage to support the Innovation Award Host water security summit with appropriate Critical and Priority Stakeholders to establish common vision of water security for the City Engage with new CDMX Officials on all Water Security matters (green infrastructure, policies, etc.) Conduct requisite follow-up from the water security summit Incorporation of Fund concepts in public policy discourse 1 or more occurrences Operations Manager Stakeholder Engagement Manager Eduardo Vazquez Board members Participation of the Fund in relevant, formal public policy forums Inclusion of the Fund's agenda in the electoral debate Included Influence decision makers at the legislative and executive levels Achieve the support and trust of citizen groups Comms Agency - ZMT BUDGET $ 2,300,000 $ 2,800,000 $ 2,200,000 $ 9,600,000 ARTICULATE TOTAL BUDGET (MXN) In 2018: Created partnerships, alliances and engaged with selected stakeholders in ways that help the WF become increasingly involved in relevant public policy discussions/decisions. Used communication efforts to build support for the WF’s involvement and have even aimed to have water security added to the upcoming electoral debate.

17 2018 ROADMAP TRANSCEND The development and implementation of the Fund’s financial sustainability model that will finance the operation, selected interventions and other activities. Transcend also includes management processes that ensure the success of the Water Fund long-term, including: implementation of operating and administrative processes, risk management (reputation, political, etc.), audit and assurance, strategy reviews and continuous improvement. Q1 2018 Q2 2018 Q3 2018 Q4 2018 KPI(s) 2018 Target Responsible KEY ACTIVITIES Establish WF operational structure and processes Update Board on progress to plan Implement requisite WF operating processes Secure Grantee Authorization Operations Manager Eduardo Vazquez Board members Refine and finalize fundraising approach and engage donors and investors to raise funds to finance interventions and WF overhead costs Continue engaging donors and investors to finance WF actions Funds raised $9.6 million from investors $58.6 million millions (MXN) from donations Stakeholder Engagement Manager BUDGET $ 3,100,000 $ 12,400,000 TRANSCEND TOTAL BUDGET (MXN) In 2018: Established WF operations and have raising $62.2 million MXN, $9.6 million from investors and $58.6 million from donors, which covered 2018 costs including all the actions above (e.g., costs for interventions, WF overhead, fundraising expenses and allocations to capitalize an endowment fund).

18 5. Supplemental & Supporting Materials
Mexico City Water Fund Annual Operating Plan

19 Areas of Action: Definitions
Integrate Assembling and aligning stakeholders with political influence and societal trust that bring credibility to the Water Fund and helps the institution initiate interventions. This includes stakeholders from the private companies, academia, civil society and the public sector all engaging at different levels of participation with the Fund. Work in this area is most intensive during the Water Fund’s initial set-up, but requires maintenance over the lifecycle of the WF. Additionally, efforts may also be necessary in the early phases of interventions to assemble/organize relevant stakeholder support for these initiatives. Execute The development, scoping and execution of projects related to interventions, including natural infrastructure and other projects or parts of projects that help improve water security. Project execution elements, such as research and business case development are also included in Execution. Efforts here deliver tangible work products, such as reports, restored land, trees planted, etc. Articulate The ongoing communication and engagement of stakeholders to create a shared vision of water security and associated priorities. The intent of these efforts is to generate/provide collective and coordinated support for interventions, especially initiatives or projects that help address water security concerns via positively influencing public policy and related decision making. Transcend The development and implementation of the Fund’s financial sustainability model that will finance the operation, selected interventions and other activities. Transcend also includes management processes that ensure the success of the Water Fund long-term, including: implementation of operating and administrative processes, risk management (reputation, political, etc.), audit and assurance, strategy reviews and continuous improvement.

20 Relevant Chronological Accomplishments
Project Management Project Information Project Name SAC Tacubaya Project Stage Evaluation Date 1/5/2018 Project Manager Omar Pineda Team members Eduardo Vazquez, Pipola Gomez, Judith Blaaw, David, Moreno, Pamela Delgado, Vas Van de Pas, Florian Boer, Victor Rico, Project Type Green Infrastructure Location SAC Tacubaya, Miguel Hidalgo borough, Identified by the CDMX Government as a Critical Redevelopment Area Total Budget 100 MDP Current Budget Remaining 95 MDP Completion Date 6/1/2018 Problem/Intervention Link 1A, 4A, 5A ACTION LOG # Action/Task Who Start Date Due Date Status Comments Relevant Chronological Accomplishments 1 Site Selection Team 11/13/2017 12/14/2017 Complete Related to Problem 1, 3, 4 and 5 The workshop with Deltares, Seduvi, and the Resilience Agency identified among potential sites the SAC Tacubaya project as an ideal site 2 Seduvi Meeting to Engage on Project Site & Confirm Interest Eduardo and Pipola 11/14/2017 11/24/2017 Interest confirmed, calendar TBD The meeting with Seduvi & SAC Tacubaya has confirmed the interest of the government in co-working together 3 Meeting on Scope and Calendar SAC / WRI (NDA) 1/10/2018 In Progress NDA to be signed at the meeting The possibility of influencing governance has been identified through the project of green infrastructure guides for re-development in CDMX 4 Deltares Proposal Adjustment Omar, Judith, Bas 1/15/2017 To be updated based on Project Participation Definition Risks: 5 Draft of the Quick Scan & Project Idea of the DT & IF Omar, Judith 12/4/2017 12/13/2017 Delayed To be updated based on Collab Agreement & Project Participation Definition Potential Delays Due CDMX Interactions 6 Secure Dutch Funding 2/2/2018 Hidden Interests 7 Next steps: 8 WRI is supporting SAC Tacubaya, a meeting will be held to understand its scope and calendar 9 Deltares is supporting the request of mediated funds PFW and DT & IF to CDMX WF Based on the Seduvi & SAC meeting, Deltares will adjust the proposal seeking to provide an executive project by the end of January to the Board

21 Stakeholder Engagement Priority Details
3. TARGETED STAKEHOLDER INVOLVEMENT Priority Stakeholders Contact person Main Reason for Engagement Other Reasons for Engagement Intervention Support Influence Support Knowledge Support Planned activity Targeted Results Timing Frequency Observations Select Priority stakeholders from tab 2 of the Mapping Tool The contact person(s) of this organization + title Select most appropriate category List interventions for which support is needed List other stakeholders for which influence is needed List knowledge or technical know-how needed List of activities List targeted results Add time of involvement Frequency of engagement Add notes if needed (e.g. milestones, KPI's, when updates were made, reasons for change in category, etc.) Minister of Urban Development and Housing (SEDUVI) Sec. Felipe de Jesús Gutiérrez Influence support Financial support 1A - Green Infrastructure Pilot Major, Ministers Green Infrastructure Engage on Urban Pilot Green Infrastructure Project Influence Policy Guidelines long - year 2 to 5 Monthly Engagement Sign a Collaboration Agreement on TaCubaya SAC Project Regional Watershed Organization Valley of Mexico (OCAVAM) Dir. Fernando González Cáñez Technical support 4A, 5A -Waste Water Innovation Recognition Develop green infrastructure and water strategy for CDMX Support to Greein Infrastructure Projects Bi-Monthly Engagement Agree to Participate During Launch Eevent as Roundtable Member Sistema de Aguas de la Ciudad de México (SACMEX) Dir. Ramón Aguirre Díaz 2A - Operational & Administrative Inefficiencies Best Practices Engage with Governing Body Demonstrate effective management, pricing systems and structure. Metro CDMX Dir. Jorge Gaviño 1A, 1B - Over-Exploitation & Subsidence Major, Minsters Water parks Engage to Create Awareness Promote water-use efficiency and water/wastewater reuse in all sectors Discuss Results and Collaboration on Awareness Campaign based on Business Case for impacts related to Over-Exploitation & Subsidence and Floods Ministry of Construction and Services of Mexico City (SOBSE) Dir. César Alejandro Guerrero Puente 3A - Flooding Geen Infrastructure Policies Engage to support benchmark program Participate with a Scale Up Project During water security summit Active Engagement on Benchmarking Program

22 WF Image Formulation Plan
Month 1 Month 2 Month 3 Day 0 Day 30 Day 60 Day 90 Institutional Institutional Video Media trainings (EV, JPdV, others) One-on-one encounters with media. One-on-one encounters with critical actors Digital Social media Select web site design (wordpress). Mounting web site. Editorial line for social media. Event Save the date Event Communication plan Invitation and other graphics design Guest confirmation Institutional Strategy plans (Communications and engagement) Institutional identity Fact Sheet Water found one pager Digital Graphic identity Buy URL Buy Hosting s creation Reserve social media Site map and content Event Venue definition Select speakers and subject experts Select high profile moderators Guest database Institutional One-on-one encounters with media. One-on-one encounters with critical and strategy actors Digital Web site with media articles First social media content Event Invitation and confirm media assistance

23

24 Current Fundraising Candidates
Donor Candidates Lower Cost/Complexity & Sustained Contributors World Bank (WB) Development Bank of Latin- America (CAF) Multilateral Investment Fund (IDB affiliate) Lower Cost/Complexity & One-Time Contributors Environmental Ministry (SEMARNAT: Federal Level) Foundations Higher Cost/Complexity & Sustained Contributors Global Environmental Facility (GEF) Swedish International Development Cooperation Agency (Sida) National Chamber of Housing Developers and Promoters (Canadevi) Federal Electricity Commission (CFE) PHI UNESCO Adaptation Fund (UN) Fundación FEMSA Grupo Modelo HSBC Mexichem Coca-Cola FEMSA Citi-Banamex The Nature Conservancy Regional Watershed Organization for the Valley of Mexico (OCAVM; Federal Level) Dutch Partnership Green Climate Fund Netherlands Enterprise Agency: Sustainable Water Fund (FDW) Higher Cost, Complexity/One-Time Contributors Aguas de Mexico Wal-Mart Scribe Investor Candidates Cost/Complex. Sustained or One-Time Challenge/Intervention 1 2 3 4 5 A B Water System of The City of Mexico (SACMEX) H S Metro CDMX Private Sector: Food & Bev Partners L Private Sector: Manufacturing Partners WF Partners Housing Institute of Mexico City (INVI) Ministry of Public Works and Services Airport CDMX Insurance Companies Secretary Of Public Health Further refinement and prioritization required (in comparison to 2018 planned actions)

25 Budget & Allocation Details

26 Latin American Water Fund Partnership


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