1. Rate Calculator
The Rate Calculator is one of the online tools that allow customers to calculate the Tariff Rate online. 
Three ways to access the Tariff Rate Calculator:
Click on the Rate Calculator link on the top navigation bar, found under the Online Tools tab. OR
Click on the Rate Calculator link, on the left navigation bar OR
In the address bar of an open browser, type in
*These three options will redirect you to the Tariff Rate Calculator page.

2. Tariff Rate The Rate Calculator
Tariff Rate is a non-customer specific rate calculator that allows users to compute the Tariff Rates online.
Field Definitions describe the details regarding each of the fields/options in the Rate Calculator.
The Rate Calculator

3. Field Definitions of The Rate Calculator1 3 2 4 5 6 7
Description of each field/option:
1. Shipment Type – identifies the party responsible for the freight payment:
Prepaid: the shipper is responsible
Collect: the consignee is responsible
2. C.O.D (cash on delivery) – a type of transaction in which the goods are paid for at the time of delivery. Only available for collect shipments. If payment is not received when the goods are delivered - the goods will be returned to the seller.
3. Declared Value – The value of the shipment as declared by the shipper. The 2 radio buttons allow users to define the currency (whether the declared value is stated in Canadian or US currency.) The declared value cannot be more than $10/pound and surcharges apply if the stated value is more than $2/pound.
4. Origin/Destination City/Zip – defines where the shipment is going to and from, the system will automatically fill in the Province after indicating the Origin/Destination City/Zip. If more than one province exists for the City entered (and the automatic fill in is incorrect) select the corresponding Province from the drop down. *Rates are not generated for shipments going to and from the United States.   
5. Type of Service
Regular Service – regular intermodal shipping service.
Maximum Expedited Service – premium shipping service offered by Vitran Express -deliveries between Central Canada and the Western provinces are completed in the least possible transit time. *Expedited service only available for specific locations, rate quote would be generated for regular service.
6. Linear Feet – also referred to as “Linear Foot-loads” they are special arrangements that use a portion of the trailer. The minimum measurement for these loads is 10 linear feet.
7. Shipment’s Definition
Class – refers to the National Motor Freight Classification (NMFC) - it's the category of your freight as defined by the National Motor Freight Traffic Association (NMFTA). Your shipment’s freight class determines the shipping charges. There are 19 freight classes ranging from class 50 (least expensive) to class 500 (most expensive).The class of your shipment is determined by its contents and the NMFC item number. You are only required to state the class when making cross border shipments. *Net Rates (My Rate Calculator/Rate Quote with Account): user not required to enter freight class.
Piece Count - shipment measured in terms of skids, pieces or cartons. When making a total shipment of more than 6 skids, an error message will appear after the user clicks the compute button. The system will inform the user to enter the shipment's information in terms of linear feet. *Limitation only applied on domestic shipments.
Length x Width x Height x Density – dimension of the shipment. The default unit of measurement for dimension is inches. The user can also select the cm check box,  if the shipment’s dimension is defined in centimeters. The density (default 10) of the shipment is also included. The dimension of the shipment must be at least 6 inches and the height of the shipment cannot exceed 96 inches.
Weight – the weight of the shipment. The default unit of measurement for weight is pound. The user can also select the kg check box,   if the shipment is defined in kilograms.
8. Value Added Services for Pickup – additional charges made for required services beyond normal pickup.
9. Value Added Services for Delivery – additional charges made for required services beyond normal delivery.
10. In the provided field, type-in the characters you see in the picture. This helps to verify that you are the user.
11. Compute – click on the Compute button to calculate the total charges for your shipment with a detailed breakdown explaining how the total was calculated Click here to view Tariff Rules and Regulations – Link to Vitran Tariff Rules & Regulations. 8 9 10 11 12

4. How to Submit a Tariff Rate Quote1 2 3 4 5 6
To submit a Tariff Rate Quote:   
1. If desired, fill in the optional section (which includes the following fields: shipment type, C.O.D amount and declared value)
2. Fill in the origin city and the destination city, and ensure that the automatic fill in of the selected origin and destination city corresponds to the desired province.   
3. Select the type of service for the shipment.
4. Select if the shipment is less than 10 linear feet.
5. Indicate the class of the shipment – applicable for cross border shipments only.
6. Enter the piece count, dimension and the weight of the freight.
7. Select any additional service(s) required for pickup and delivery.
8. In the provided field, type-in the characters you see in the picture. This helps to verify that you are the user.
9. After filling in all the necessary information, click on the Compute button. This will calculate the freight charges and the Tariff Rate Quote for your shipment will be displayed. 7 8 9

5. Tariff Rate Quote
The Tariff Rate Quote is an official list/table that shows the breakdown of the total freight charges; calculated based on Vitran Tariff Rules and Regulations.

6. The button generates the Tariff Rate Quote in a file.

7. Rate Quote with Account
Rate Quote with Account is a special customer specific rate calculator. In order to access the account, users must have a Vitran account.
To access Rate Quote with Account, select the link “Rate Quote with account ” and the user will be redirected to the login page.
1. To set up a Vitran Account, click on the following link: For new users, please click here to create a new user profile
2. You will be redirected to the 'Rates Registration' page.

8. Rates Registration page

9. Rates Registration
After clicking on the SUBMIT button, the following message will appear on your screen
Once the login request has been processed, an confirmation will be received. It consists of the customer's User ID, password and a link that will enable them to access their rate quote.

10. Accessing Rate Quote with Account
Click on the link in
Login Page

11. 1. There are two sets of rates: the Net Rate and the Tariff Rate.
TESTACCOUNT 1
ABC100 - ABC Testing 2
ABC Testing
1234 Sonoma Blvd
Woodbridge, ON 3 4 5 6 7
1. There are two sets of rates: the Net Rate and the Tariff Rate.
- The Net Rate is a special account specific rate for specific lanes
- The Tariff Rate is not account specific and consists of two divisions (Domestic and Cross Border). Vitran offers specific customers a special percentage discount on the tariff rate.
*These rates are only applicable for specific lanes; some accounts may only have one type of rate depending on the customer’s situation.
2. Most of the time, customers will deal with various accounts, the information about the selected account is displayed below the ‘account’ drop down box.
Accounts are various shipping and warehouse locations or the shippers can be controlled by a third party/logistics company.
3. Some customer accounts are involved with third parties. If so, another drop down ‘Third Party to Shipper/Consignee” will appear under the account information. The customer will then be able to choose from a list of third parties or bill to parties (specific to their account).   
4. The Shipping Date: the default shipping date is today’s date. To change the shipping date, click on the provided field; and a calendar will pop up. Click on the desired date on the calendar.
5. The Service Type: identify the type of service required:
Regular intermodal service
Maxximum expedited service.
6. The Rate Base: freight charges can be calculated based on weight or based on pallet (number of skids.)
7. Shipment Type – identifies the party responsible for the freight payment:
Prepaid: the shipper is responsible
Collect: the consignee is responsible

12. Accessing Current Net Rates
TESTACCOUNT
ABC100 - ABC Testing
ABC Testing
1234 Sonoma Blvd
Woodbridge, ON
L4h 1v3
ABC Testing
1234 Sonoma Blvd
Woodbridge, ON
L4h 1v3
ABC100 - ABC Testing

13. ABC Testing
1234 Sonoma Blvd
Woodbridge, ON
L4h 1v3
ABC100

14. Accessing Current Tariff Discount Rates
TESTACCOUNT
ABC100 - ABC Testing
ABC Testing
1234 Sonoma Blvd
Woodbridge, ON
L4h 1v3
ABC Testing
1234 Sonoma Blvd
Woodbridge, ON
L4h 1v3
ABC100 - ABC Testing

15. ABC Testing
1234 Sonoma Blvd
Woodbridge, ON
L4h 1v3
ABC100

16. How to Submit a Rate Quote2
ABC100 - ABC Testing 1
ABC Testing
1234 Sonoma Blvd
Woodbridge, ON 3 4 5 6
1.Select the desired account
2.If applicable select the rate type (net rate or tariff discount rate)
3. Identify the shipping date, service type, rate base and shipment type
4. If desired, fill in the optional section (which includes the following fields: C.O.D Amount$ and Declared Value$)
5. Fill in the origin city and the destination city, and ensure that the automatic fill in of the selected origin and destination city corresponds to the desired province.
6. Select if the shipment is less than 10 linear feet.
7. Indicate the class of the shipment – applicable for cross border shipments under the tariff discount rate only.  
8. Enter the piece count, dimension and the weight of the freight
9. Select any additional service(s) required for pickup and delivery.
10. After filling in all the necessary information, click on the ‘Compute’ button. This will calculate the freight charges and the Rate Quote for your shipment will be displayed.   7 8 9 10

17. Rate Quotes
TESTACCOUNT
ABC100 - ABC Testing

18. Spot Quote Request for lanes without a Rate Setup
TESTACCOUNT
ABC100 - ABC Testing
ABC Testing
1234 Sonoma Blvd
Woodbridge, ON
L4h 1v3