1. Centralized Intake for Homeless
Rebecca Woodard, Program manager

2. Centralized Intake for Homeless (CIH)
Program Goal
Outreach & Collaborations
Procedures
Outcome

3. Program Goal
To eliminate or greatly reduce the number of households experiencing homelessness in Champaign County by promptly connecting them to housing and/or services for which they qualify in order of highest need.

4. Outreach
CIH ensures that community is aware of, knows how to access, and what to expect from CIH, by providing :
Up to date brochures and posters throughout community
Annual presentations at various community meetings
A list of contact information, walk-in sites and required documentation on CCRPC Website
Outreach
CIH Coordinator is responsible to ensure that community is aware of, knows how to access, and what to expect from CIH, by planning for the following:
Up to date brochures and posters, with edit dates, clearly describing CIH process are available for distribution and periodically shared at community meetings.
An inventory of laminated posters is kept with dates of distribution and posters are promptly replaced when updated.
Partnering agencies are aware of procedures and have brochures, posters and contact information.
Website clearly describes CI process and list walk-in sites, address, and housing services phone line.
Updated voic ensures callers know what to expect regarding walk-in hours and being registered on CIH priority list.
Presentations are conducted annually at community meetings, including but not limited to:
Continuum of Care
Human Service Counsel Meeting
Champaign Coalition Meeting
LANS meeting

5. Collaboration Projects
HUD Funded Projects
CCRPC Emergency Shelter for Families (ESF)
Greater Community Aids Project (GCAP) Champaign House
CCRPC Rapid Rehousing (RRH)
Salvation Army SSVF-RRH
Courage Connection DV Emergency shelter & Transition
CCRPC Permanent Supportive Housing
Other Projects
Men's Emergency Shelter
Austin's Place
Merci's Refuge
Home Recovery House, Family House, Women's House
Salvation Army Stepping Stone Program,
Regional Office of Education Hotel Vouchers
Ann's House
HACC Maple Grove
Restoration Urban Ministries
ECHO Housing and Employment Support
Courage Connection Rapid Rehousing (RRH)

6. Housing & Services Inventory
Capacity/Occupancy/Vacancies
Emergency Shelters
Transitional Housing
Rapid Rehousing
Permanent Supportive Housing
Supportive services
Inventory
CIH keeps real time inventory of available beds, and services in Champaign County, that includes eligibility criteria.
CIH attempts to update capacity, occupancy and vacancies of each project are monthly

7. Screening CIH Intake Live call Hotline 819-4117
Screens for eligibility
Explains documents required for assessment
Outreach Walk-in hours
Illinois WorkNet Center
The Phoenix Drop-In Center
Salt & Light
Center Community Service Center of Northern Champaign County
Intake
Individual can call the Housing Services Screening phone line between 10:00 am and 1:00 pm every county business day for a prescreening to determine if they qualify for a full assessment of homelessness.
Or they can attend one of 4 walk-in assessment sites including:
The Phoenix Drop-in
70 E Washington St, Champaign
Tuesdays 1—4pm
Salt & Light
1819 S Philo Rd, Urbana
Mondays 9am—12:30pm
Illinois WorkNet Center
1307 N. Mattis Ave, Champaign
Thursdays 9am—12pm
Center Community Service Center of Northern Champaign County
520 E. Wabash Ave., Ste. 1, Rantoul
Every 4th Wednesday 1—3pm

8. Must live in Champaign County
Eligibility
Must be literally homeless (sleeping somewhere not meant for human habitation) or,
At eminent risk of homelessness (within 21 days of being literally homeless)
Must live in Champaign County
CCRPC Centralized Intake for Homeless Pre-Screen
Are you a US Veteran? YES q NO q
If yes, please contact the Supportive Services for Veteran Families (SSVF) intake number at to determine eligibility. If you find you are not eligible for their services please call us back.
Are you age 18 or older YES q NO q
If not they should call CYFS or DCFS
Are you a current resident of Champaign County? YES q NO q
Where did you sleep last night? (Is their answer listed below?) YES q NO q
I am sleeping in the street, abandoned building, car, or another place not meant for human habitation
Location: _____________________________________________________________
I am staying at and emergency shelter
Location: ______________________________________________________________
I am departing an in-patient facility or institution
Date of departure: ____/____/________*
Local Transitional Housing Program (i.e. RRH, Cunningham Township, Salvation Army, RUM, etc.)
A motel paid by someone else (i.e. service provider, extended family, friend, etc.), or no money to extend stay Date you must leave: ____/____/________*
Must leave friend or family member’s home today and have no place to go Date you must leave: ____/____/________*
Been served a legal eviction notice Date eviction enforced: ____/____/________*
Experienced an act of violence or threat of immediate danger where I’m staying and I must leave
Provide DV emergency number
If the answers to questions 1-3 above are “yes” proceed with scheduling an appointment with CIH.
If not, encourage individual to seek assistance by calling “211.”
If assistance with rent will rectify their problem have them call
*if departure date is more than 14 days from the date of the call ask individual to call back closer to their departure date.

9. Walk-In Assessments Documents required Proof of homelessness
Photo Identification
Social security cards(s)
Birth Certificates for minor child(ren)
Disability verification (if applicable)
VI-SPDAT score is determined
Registered on CIH priority list
Release of Information form for collateral contacts
Bi-weekly follow-up to verify continued need
Based on the results of the VI-SPDAT CIH will:
Determine housing/service needs.
Determine eligibility and interest for all programs. (top 3)
If any housing/service options they qualify for and are interested in have vacancies, HIC will ensure an appointment is scheduled (soft handoff)
Their information will be entered on the database and they will be prioritized based on need and matched with the first available services for which they are qualified
Collateral contacts requested to ensure contact for follow-up
CIH will attempt to contact households on registry bi-weekly for status updates.
Including: continued need (are they still homeless); level of homelessness; other changes effecting the VI-SPDAT score.
If they do not respond to the request for updates within 48 business hours their case will be closed.
They are welcome to reregister if they find themselves in a homeless situation again.

10. Referral for housing and/or services
As project vacancies occur the service is offered to the highest priority qualifying household on the registry. When accepted a referral is sent to the project. The project is asked to provide follow-up information regarding enrollment or rejection.

11. Statistics

12. Outcome Centralized Intake for Homeless (CIH) Referal Data
July
August
September
October
Total
Number of households referred to projects 18 20 15 7 60
Accepted 9 10 3 32
Rejected 5 27
Awaiting response 1

13. Moving Forward
No message approach on CIH intake phone line
Assess utilization of walk-in sites
Increase collaboration with non HUD funded agencies
Decrease number of referral rejections