1. However much you communicate, it is never enough
Communication
However much you communicate, it is never enough

2. Basics
At least 2 two parties involved in any communication (different needs, wants and attitudes)
The wants and needs of one may present barriers if they conflict with the other party
The barriers may stop you from conveying or receiving the right message
Ex: Jim wants a raise and approaches boss after working for over 2 years. Boss needs Jim to work extra today after he gets off phone call with Michelle who is sick and cant come to work. Boss in bad mood.

3. Tips for successful conversation
1. Be clear what you want to communicate
2. Deliver message concisely (don’t wander around question or issue)
3. Ensure that message has been clearly and correctly understood

4. Methods of communication
1. Written body (permanent and accessible)
2. Spoken (Immediacy)
3. Symbolic gestures (body language and actions can unconsciously affect people)
4. Visual images (convey powerful conscious and unconscious messages)
5. Multimedia (very powerful when it involves many people)

5. Effective communicators
Are aware of non-verbal components of communication and their importance.
Based on studies, 7% of all communication is verbal
40% tone and 53% body language

6. NON-Verbal communication
Body Motion
- Body orientation
- Posture
- Mannerisms
- Gestures
- Face and eye movements
2. Voice
Tone (soft/loud, high/low)
Inflection (change of tone)
Speed of speech
Distinctness of words and phrases
Flow of speech
3. Touch
Handshake
Back pat
Hand on shoulder
4. Appearance
hair, clothing, makeup, posture, tattoos
5. Proxemics
Distance
Use of space
Setting comfort level

7. Barriers to Effective communication
Distortion
Omission
Overload
Timeliness
Acceptance

8. Groups of 3 Summer event Selling something Asking boss for a raise
4. Conflicting issue (politics, religion, money)
5. Making plans for next weekend
6. Gossip
7. Telling a secret
8. Asking parents why you have to be home before 11pm