1. We will have the patient at the heart of our work
Learning & Development Our Team Objective:
Recognise individual needs and give appropriate support
To deliver an excellent experience for all who access our service. 
We will:
Take pride in our work and enjoy what we do
Listen to feedback to help us continually develop and improve
Take responsibility for responding to and resolving
issues
We will have the patient at the heart of our work
Deliver high quality education, training and learning interactions
Provide timely, useful and accurate information
Facilitate a conducive learning environment