1. eGovernment in Malta February 2004 Dr Brian Warrington
Acting Chief Information Management Officer
Central Information Management Unit (CIMU)
Malta
February 2004
Feb 2004
EWG Dublin

2. Malta: A Profile
Feb 2004
EWG Dublin

3. Government ICT Strategies
Technology Hostile
Setup of Computer Centre
Batch Applications
1990
Technology Biased
Governing Principles
Resource Centralisation
Information Systems
Strategy for the
Government of Malta
1998
Institution Building
Capacity Building
Optimisation
ISSP for
Public Serviced
2000
Citizen Centric
Virtualisation of Services
Vision and Strategy
for the attainment
of e-Government
Feb 2004
EWG Dublin

4. Government ICT Entities
CIMU
Central Information Management Unit – Govt. department – Strategy, Governance
MITTS
Malta Information Technology & Training Services Ltd. – Govt. Agency – Service delivery
eMalta Commission  MITI
Ministry of IT & Investments – Govt. ministry – national ICT strategy & initiatives, e-government
Feb 2004
EWG Dublin

5. E-Government Vision
Vision was drawn up by CIMU and endorsed by Cabinet in 2000
Single point of entry
One-stop-shop concept
Multiple access channels
secure
Feb 2004
EWG Dublin

6. MAGNET (MAlta Government NETwork)
WAN connecting all government departments, agencies, local councils, schools, police stations, libraries, hospitals, health centres, social security offices, embassies.
MAGNET II to be commissioned in Q4 2004, with improved bandwidth, encryption, redundancy.
Feb 2004
EWG Dublin

7. Shared Data Architecture
PAS
Inland
Revenue
CdB
Public
Registry
PIRS
Organisation
Information
Personal
Information
VAT No
Income Tax No
Address
Personality
Name
Address
ID No
Date of Birth
Status
Feb 2004
EWG Dublin

8. eGovernment Requirements
Legislative framework
Web hosting framework
R&A mechanism
Payment Gateway
SMS Gateway
Definition of Interoperability standards
Feb 2004
EWG Dublin

9. Approach
Strategic Partner
10 Flagbearer projects
Feb 2004
EWG Dublin

10. Legislation Electronic Commerce Act enacted January 2001
Computer Misuse Provisions enacted January 2001
Data Protection Act enacted December 2001
Feb 2004
EWG Dublin

11. R & A mechanism 4 levels of access Phased approach
0 – public information
1 – low-cost services
2 – financial and statutory
3 – medical records, change of address
Phased approach
First phase to launch in March 04
Feb 2004
EWG Dublin

12. Complementaty Initiatives
Setting up of eMalta Commission with the mandate to promote the Information Society
achievement of widespread digital literacy
lowering of internet connectivity and usage costs
creation of e-commerce environment in the Private Sector
wide range of penetration facilities to capture all members of Maltese Society
Feb 2004
EWG Dublin

13. Portal Provides access to all ministry and departmental websites
Access to all e-government services
Linked to R & A mechanism (soon)
Feb 2004
EWG Dublin

14. Portal
Feb 2004
EWG Dublin

15. Portal
Feb 2004
EWG Dublin

16. e-Government Status Good number of services available online
Most are discrete Stage 2 services
Feb 2004
EWG Dublin

17. m-Government SMS gateway deployed in Dec 2002
Notification of examination results
Notification of trading license renewal
Notification of postponement of court sittings
Notification of vehicle license renewal
Feb 2004
EWG Dublin

18. Portal
Feb 2004
EWG Dublin

19. e-Procurement Initiatives
No public electronic marketplace
CIMU shortly to launch e-procurement for hardware
Feb 2004
EWG Dublin

20. Utilisation of e-Government
No real efforts have been made to assess utilisation of e-government services
No statistics available
Feb 2004
EWG Dublin

21. Strengths Small size, few if any remote communities
Advanced infrastructure
Near-universal broadband access
Cooperation between national and local government
Feb 2004
EWG Dublin

22. Challenges
Late entry into the computer age means older generation often technophobic
Significant sector of population still deal in cash
Feb 2004
EWG Dublin

23. Way Forward Deployment of R & A framework
Improved integration with back-office systems
Feb 2004
EWG Dublin

24. Thank You
Feb 2004
EWG Dublin