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Your Stories Shared: The Impact Toolkit
Doug Knock King’s College Hospital NHS Foundation Trust Susan Smith Mid Cheshire Hospitals NHS Foundation Trust Stephen Ayre George Eliot Hospital NHS Trust
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The Toolkit What are you measuring for whom? Definitions Methods
Generic (short) questionnaire Impact interviews Case study templates Case study database
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Exercise: Name that case study
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The survey can be used to break down impact of specific interventions / critical incidents and the use of the information / knowledge or skills gained – 320 respondents selected Literature / Evidence search
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Exercise: Building your story
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Exercise: Getting your message across
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You have your story - now what?
This example is of wall art at Warrington & Halton Hospitals NHS Foundation Trust.
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Quantitative data Total questionnaire submissions received 56 No. of individual questionnaire responses 2578 93% of respondents indicated that they gained new knowledge through the library’s intervention
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Don’t be
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East Midlands East of England Kent, Surrey and Sussex London North East North West South West Thames Valley / Wessex West Midlands Yorkshire and the Humber
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5 East Midlands East Midlands 5 East of England East of England
Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 North West North West 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6
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East Midlands East Midlands 5 East of England East of England Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 North West North West 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6
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21 East Midlands East Midlands 5 East of England East of England
21 Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 North West North West 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6
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19 East Midlands East Midlands 5 East of England East of England
Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 19 North East North East 1 North West North West 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6
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1 East Midlands East Midlands 5 East of England East of England
Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 1 North West North West 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6
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13 East Midlands East Midlands 5 East of England East of England
Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 North West North West 13 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6
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22 East Midlands East Midlands 5 East of England East of England
Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 North West North West 13 South West South West 22 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6
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18 East Midlands East Midlands 5 East of England East of England
Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 North West North West 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6
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Yorkshire and the Humber Yorkshire and the Humber 6
East Midlands East Midlands 5 East of England East of England Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 North West North West 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 23 Yorkshire and the Humber Yorkshire and the Humber 6
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6 East Midlands East Midlands 5 East of England East of England
Kent, Surrey and Sussex Kent, Surrey and Sussex 21 London London 19 North East North East 1 North West North West 13 South West South West 22 Thames Valley / Wessex Thames Valley / Wessex 18 West Midlands West Midlands 23 Yorkshire and the Humber Yorkshire and the Humber 6 6
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5 21 19 1 13 22 18 23 6 East Midlands East of England
Kent, Surrey and Sussex 21 London 19 North East 1 North West 13 South West 22 Thames Valley / Wessex 18 West Midlands 23 Yorkshire and the Humber 6
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The Future Testing validity More case studies (regional variation)
Aggregation of quantitative data Sharing cross-sector Inclusion in new quality assurance system Challenge of keeping it fresh
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