1. DBK VALUE PROPOSITION

2. DBK
One of the Largest Independent Service Providers for Mobile, Handheld Technology in the US
Providing many Fortune 500/1000 companies Depot Repair Services for over 25 years
Specializing in Certified Refurbished Equipment with full warranties and comprehensive coverages
Also excels in Custom Software Creation and Integration, Deployment, Roll-outs, Post-Sale Support, Legacy Equipment Support and more…
Headquarters in Miami, FL

3. DBK Over 80 Technicians 10 Electrical Engineers
State-of-the-Art Repair Benches
Repair Average of 4,500 Units Per Week
Facilities With Over 30,000 sq/ft in Miami, Florida
Dedicated Customer Service Personnel
Sophisticated / Rules-Driven Operations Systems

4. DEPOT REPAIR & SPARE POOL MANAGEMENT
Spare Pool Management / Retrieval Services
Configuration
Kitting and Deployment
Total Asset Management via Reporting
Dedicated Customer Service Reps

5. SOFTWARE INTEGRATION REPORTING
Custom Application Creation
Application Editing
Application Migration
Software Solutions
REPORTING
All Information Pertaining to Repair History and Parts Used are Tracked in ServTrack.
Inventory Levels are Also Monitored with ServTrack.
All Information in ServTrack Can Be Compiled for Any Type of Detailed Reporting the Customer Requires.
Reporting is Sent on a Daily, Weekly or Monthly Basis.
COMMON REPORTS REQUESTED
Summary Data Report
Repair Details
Shipping / Receiving Report
Top Repairs
% of Repairs by Location
Repair Category Data
Repeat Repair Details
Repeat Repair Category

6. HARDWARE CONSULTATION
Multi Vendor Expertise / Hardware Agnostic
New and DBK Certified Refurbished Equipment
Enterprise Mobile Technology Including: Desktops, Laptops, Tablets, Handheld Computers, Scanners, Printers, RFID, POS Equipment, Voice and Data, Peripherals and More
Credit for Trade-Ins

7. DBK’S SERVTRACK DBK’s ServTrack Web Portal
Rules Based / Step Process Methodology
Fully Automated Order Processing
Service Request Submission
Online Asset Tracking
Order Status / Repair Status / Inventory Checks
Customized Reporting
Password Protected for Each Customer
Customizable for Large Customers
ServTrack Demonstration Offered

8. OEM’s SOLD / SERVICED 8
All names and logos mentioned are the trademarks or registered trademarks of their respective organizations.

9. SOME OF OUR LONGTIME CUSTOMERS
Over 1500 Customers
Typical Vertical Focus
Retail
Wholesale
Distribution
Grocery
Route Accounting
Transportation
3PL
Etc...
All names and logos mentioned are the trademarks or registered trademarks of their respective organizations.

10. THANK YOU!