1. with Pearson’s MyITLab for Office 2010
Get Started
Note to presenter: This entire Getting Started presentation is designed to be delivered in under 15 minutes.
Thank you for the opportunity to tell you more about the Pearson digital solution that your Educator has selected for this course.
with Pearson’s MyITLab for Office 2010 1

2. The TRUTH is in the numbers…
Note to presenter: If you have internet connection, then show the Truth in Numbers video: Otherwise, just keep the slide up on the screen and discuss the highlights:
4,500 students participated in a recent Pearson MyLab and Mastering survey. 88% say it helps them understand the subject matter and 84% say they feel they are more prepared for exams. 85% say they would recommend their instructor continue to use the program.
It is important to your educator that you have the practice and support needed to learn the material and pass this course and that’s what MyITLab for Office 2010 is intended to do.

3. You Need: Course ID: <insert appropriate course ID> You Need:
Note to presenter: This slide is 100% consistent with all Pearson web portals and should not be adjusted.
If you haven’t already purchased your course materials you will need to do so today. To get started with Pearson MyITLab for Office 2010 you will need a valid address. It should be an you have easy access to as you may receive important communication from your course instructor at this address. You also need the Course ID for the MyITLab for Office 2010 course your instructor has assigned for the semester and the Course ID you will use to get started is _______. Please make note of this Course ID. You also need to have purchased access to MyITLab for Office 2010 and you do this by purchasing an Access Code or buying instance access – let me explain this options in more detail.

4. <insert package ISBN and price>
Purchase Access
Bookstore:
An Access Code is included in a package available for purchase at the bookstore. You will redeem the code during the registration process.
<insert package ISBN and price> OR
Online Purchase:
Use a Credit Card or PayPal account to purchase instant access online during the registration process.
I mentioned that you need to purchase access to MyITLab for Office 2010 to get started. You can visit the bookstore after class where your instructor has made a package available for purchase. Included in that package is an Access Code you can redeem during the registration process. OR you can skip the access code and go directly to myitlab.com and purchase instant access during the registration process with a credit card or PayPal account.

5. Visit www.myitlab.com/get-registered for: -Helpful videos
Need help?
Visit for:
-Helpful videos
-Frequently Asked Questions
-System Requirements
-Other helpful “getting started” info!
Or visit our 24/7 Technical Support site at
Here are a few helpful resources to help you get started with Pearson MyITLab for Office 2010.
You’ll notice these on the flyer that accompanies this presentation.

6. Where do I go for help? I need help learning how to use MyITLab:
Student Support
Student User Guide
Student YouTube Video Playlist
I need help with a technical issue in MyITLab
24/7 Technical Support
Top Questions
Send us a
During your time using MyITLab, you may encounter some issues. Don’t worry! There are numerous resources that are out there to help you. The first question you need to ask is if the problem you are encountering is more of a glitch or an issue with MyITLab itself, or do you want to learn more on how to use MyITLab? If it is a technical issue, you can use our technical support resources and get in touch with our 24/7 support team. If your Professor is asking you how to do something in MyITLab and you are unsure how to find the answers, go to the student support pages for guides and videos that will help you.
If you have time, show them where these resources are:
Student User Guide for MyITLab
YouTube Channel / Videos
Reviewing ‘Top Questions’
Technical Support

7. Q: How can I quickly and easily ensure that MyITLab is set up for my personal computer?
A: The One-Step Installer & Launch Tool is an easy and quick tool that helps your computer get ready for MyITLab, with minimal effort on your part!
Highly recommend and reinforce the message that students should download and use the One-Step Installer & Launch Tool for MyITLab This will install all the necessary MyITLab files on your home computer and make all setting adjustments for you.

8. /PearsonStudents
There are some add’l steps and tips to getting started and we encourage you to “like” the Pearson Students Facebook page at If you have a Smartphone with the Facebook app installed, then let’s take a minute so you can like the page now. They also have an Instagram, Twitter feed, and Pinterest Page that is full of valuable information on how to manage life as a college student, study strategies, fun prizes, lots of contests, and more!
Once at our Facebook page you’ll notice a section dedicated to Getting Started – here’s where you will find resources to help you get up and running with Pearson MyITLab for Office 2010 quickly and easily.
(Note: The images are all hyperlinked if you want the students to check out the different Social Media sites. Just double click them )

9. Click on “Get Going” to watch a 3-part video series for Pearson MyITLab for Office 2010 that takes less than 10 minutes to watch start-to-finish. These videos were created by a student who interned for us, Jonathan, and he worked really hard to ensure the videos would help you get up and running very quickly.
If you have any difficulties during the registration process, then there is a link right here on our Facebook page to “Get Help” and that will help you to connect with a 24/7 Support agent who can assist you. We also encourage you to view the “Get Assured” section where we’ve pinned advice and tips from real students who have successfully used a Pearson digital solution in their course.

10. You are now ready to purchase access and get started with Pearson’s MyITLab for Office 2010! Thank you and Best wishes for the semester. 10