1. We provide solutions for the telecommunication market

2. (Why could we be your next provider ?) Exponer un caso que ilustre claramente el argumento principal. Explicar las razones por las que el caso puede tener alguna relación con la audiencia. If your company develops one of this three type of business: 1.Retail minutes (homes and companies) 2.Whole sale. Terminated calls From and To other Carriers. 3.Your business is based on applications such as Calling Cards or telephony VPNs (sip/h323). Then, the information provided in this presentation will be very useful. Thanks for your interest in the solutions we have for you. The VoIP Telephony business is sustained in two branches. The Commercial Management and the Technical Management In Cyneric we develop effective and efficient solutions to PREVENT and SOLVE the most critical areas in VoIP telephony companies. Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com

3. (Reach the objectives in an efficient way) We provide solutions for the telecommunication market The platform compound with different modules allows to facilitate the tasks, technical, administrative, and commercial procedures, reducing in an effective way the companys costs, and improving the benefits. Business: VoIP Telephony More information at www.cyneric.com

4. (Real time Management... Time is money) The platform main characteristic isunity and transparency" in the information each area needs to access and improve their management. Simplicity accessing to multiple areas in real time...Zero Delay Business: VoIP Telephony (Standard relationship between telephony service and calling cards) We provide solutions for the telecommunication market More information at www.cyneric.com

5. (VoIP Telephony... Time is money) We prevent duplicate process We prevent lost technical information We prevent lost commercial data We improve your business because the information arrives, to each responsible (CEO, ENGINEERS, SALESPERSONS) in REAL TIME, zero delay"... Because we know that in the communication business time is money. Business: VoIP Telephony (Telephony Service standard relationship) We provide solutions for the telecommunication market More information at www.cyneric.com

6. (Control, monitor, early alerts,...prevention) Company CEO, Area Managers, and Operators can access to the Administrative areas (client management), Carriers and call control. Cyner-UA, Cyner-CR2 and Cyner-RAM are the tools to complete that task Your clients can view their usages and rates through the Internet with the Cyner-RAM. Business: VoIP Telephony

7. (Evolution starts in the resource optimization) Management Areas: Traffic statistics, termination quality control, operation status, traffic reports, revenues, usage and more… Technical Area: We provide an effective equipment administration, network control, alerts and termination quality control. Administrative, Commercial and Marketing Area: We simplify the management of clients and price lists, assorted reports, billing, payments and statistics. All in real time. Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com What we do for each critical business area:

8. Our platform Objectives: Simplify and improve the technical, commercial and human resources administration. Improve the operation control, give a better service while you save money. Because you can access to the information easily and generate new VoIP business. After your VoIP network is developed the next step is to set the commercial business. To achieve this objective it is necessary to cover every step carefully and this could be done with our platform. Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com Cyner-CDR (Call Detail Reports) is a flexible tool which acquire information from Cisco equipment (5300, 2600, 3640, 5800 series, and others). Cyner-CDR automatically generate reports that are accessible in a website. So, with Cyner-CDR you can access from anywhere in the world to see the usage and the VoIP network utilization.

9. (Cyner-CDR, the information core) Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com Amount of calls received. Bandwidth utilization per call Calls per hour. CDR (Call Detail Report), with information such as: origin number, destination, call duration, etc. Total minutes (and calls) per Peer ID (or destination). Daily and monthly call reports, statistics, etc. For this reason, Cyner-CDR is a flexible tool which permits you to retrieve information from Cisco equipments (5300, 2600, 3640 series). Control, Monitor, Information:

10. (Cyner-UserAdmin, flexibility for the management) Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com Cyner-UserAdmin is the client application for control, administration and client admittance. Permits the client configuration and identification in the system with different levels: Final Client, Carrier of origin, Carrier of termination, Distributor, Agent, System user,and Super administrator. Establish the access criteria for each client (seven different access types). Individual price lists configuration, billing, rate type, permit control, etc. Billing: Invoice customize, printing, invoice generation,and export in different formats (pdf, htm, doc, excel). More important functions: -Technical support and trouble ticket - Price lists handling: definition, import, export, promotions, retailer assignment, etc. - Reports: usages, traffic statistics, hour utilization, invoices and payments, technical support, profits, etc. - E-mails to clients with personalized information such as: invoices, usage, rate changes, etc. - Client activation/deactivation...

11. (Cyner-RAM, management and information for everyone from everywhere) Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com Cyner-RAM (Remote Access Manager) is the web application to show information online through the Internet. Has the capacity to define access profiles. With this, any company area and the clients, can achieve useful information (useful only for them). Cyner-RAM is the proper partner to work with Cyner-UserAdmin, both applications (one in a website, the other in a desk) cover all the access necessities that the VoIP telephony company needs. Cyner-RAM is developed with access levels. Determines the privileges for each system user, restricting the no authorized zones. The structure of the levels is: o Super Administrator o Agent o Reseller o Client In this structure, the highest level user manages the access permits for other users...

12. (Cyner-CR2, Carriers service quality control) Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com The call monitoring is a very important task. Mostly to know the quality of service(telephony provider),specially if we depend on a third party. The Cyner-CR2 (Completion Rate & Routing) fundamental feature is to determine call quality, identifying destination, route and Carrier success percentage in calls. Functions main characteristics: -Generate traffic statistics. So, the software permit registers trouble tickets. -Process call statistics and the completion rate for each destination. -Traffic quality control and statistics with configurable intervals. -Configurable alerts of: low ASR, calls quantity, definition of acceptable values, etc. -Carrier and destination traffic quality reports. Management of multiple equipments in one application. -ASR graphics per destination or period of time. Determination of alternative Carriers.

13. (Cyner-CCA, the calling cards business in a clear way) Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com Cyner-CCA (Calling Cards Admin), the main function is to implement a pre-paid calling card operation. With this software you can create, administrate and generate cards, batch and series reports in real time. All the Cyner-CCA tasks are integrated with the Cyneric platform for VoIP networks. For example, if you integrate it with Cyner-CR2 you can be aware of the quality service youre offering. Functions and main characteristics: - Batch: permits to generate, edit and delete calling cards. - Series: a pack can be distributed in card series, for the better management. - Cards: this module manages the administration for each calling card. - Profiles: it is possible to save a pack, series,and card templates for a quick calling card creation. - Users: the Cyner-CCA will be managed for users with appropriate privileges. - Exportation: usually after the creation of a pack of calling cards, you need to send the information about PIN numbers to the printing office...

14. Business: VoIP Telephony We provide solutions for the telecommunication market More information at www.cyneric.com For more information: You can contact us through our website at: www.cyneric.com or simply send us an e-mail at: info@cyneric.comwww.cyneric.cominfo@cyneric.com Thanks for your interest.