1. Time: Start Slide 1-Icebreaker/Welcome 1:00 pm End: 1:03 (3 minutes)
Setting Up for webinar
Time: 15 minutes before webinar ( producer/host do the sound checks and informal welcome)
Start Recording: 12:45 PM Mountain End: 1:30 PM Mountain
Preparation:
***Start recording, No phones, close apps on computer, mute my second computer,
Resources:
-Tree of learning slide
-Note: Welcome to Webinar (directions for chatting, technical support number)
-White board tools up (add star stamp)
Producer Support:
-Say: If you can hear me, please click the “raise your hand” icon. You will find the icon below the chat.
-Provide a microphone to each participant as they enter webinar
-Say: Please test the microphone by holding down the speak icon and say “hello” as I call your name. Release the speak icon when you finish talking.
-Write: technical support number on the top of the current slide
-Say: You can call me at the number on the screen if you can not hear me.
-Say: you may want to check the audio wizard-go to meeting, manage settings, audio wizard
-Say: if the mic does not work, you can still participate with the chat, and we will provide a recording of the session
-Say: Go ahead and visit in the chat area
IN THE CASE OF A TECHNOLOGY MELTDOWN I WILL SEND A RECORDED SESSION TO EACH ATTENDEE.
IN THE CASE OF THE PRESENTER UNABLE TO USE AUDIO, WE WILL CONTINUE USING THE TOPIC CHAT BOXES.
Leader:
Time: Start Slide 1-Icebreaker/Welcome 1:00 pm End: :03 (3 minutes)
Say. Thank you for being here today. Welcome to the Webinar: Mobile Learning for Adult Learners in Underserved Populations. I’m Kris Witte the host/presenter. My helpful colleague John Griffith is on hand to assist with any technical difficulties you may encounter. John, please raise your hand.
Say: Can everyone hear me? Please raise your hand if you can hear.
Say: If I loose audio, please stay with us for a few minutes while I reconnect. You may want to write down the number now on the screen if you experience technical problems.
Say: So, how are you doing using “mobile learning “ with your students?
Say: I see myself at about this point (use whiteboard tool) to show on “Tree of learning” . So far, getting started with laptops using interactive voice recognition, but eager to learn how to use new technologies.
Say: How about you? Where are you on the tree of learning. Go ahead and answer in the chat.
Say: (Read Chat) I see some of you are here. Some of you are here.
Say: Today’s webinar will serve as a discussion for issues related to mobile learning outside the classroom.
Say: During the discussion, you will have the opportunity to participate by asking questions, sharing your thoughts in chats, and completing polls.
Remove note

2. Mobile Learning for Adult Learners in Underserved Populations
Power Point Presentation:
Time: Start Slide 2: 1: end: 1:07 (3 minutes)
Resources:
-Power Point slide above
-Chat 1: What questions would you like answered
Producer Support:
-Write in the chat: Hi, new participant, can you hear the presenter? I’m giving you a mic if you want to ask questions later.
-Do: provide a microphone to each new participant as they enter webinar or lose the mic
-Write: technical support number in the chat
-Write to new participants: you may want to check the audio wizard-go to meeting, manage settings, audio wizard if you can not hear
-Write: If the mic does not work, you can still participate with the chat, and we will provide a recording of the session
Leader:
Say: This webinar will introduce you to a mobile learning project under consideration by Public Services Alliance, a 501-c3 non profit that focuses on online training and services. The webinar will give you an opportunity to discuss mobile learning issues and how they are being addressed at present.
Say: We are recording this webinar.
Say: I would like to introduce my colleagues at PSA: John Griffith the co-founder along with myself; and Gloria Bermejo Escudero, a valuable resource who lives in Mexico . Today, John is assisting me with producer support so please meet him in the chat room if you experience technical problems.
Say: John and Gloria please raise your hands.
DO: Move Chat: Questions…
Say: To get you thinking about mobile learning outside the classroom, please write some questions on your mind in the chat area on the screen
Say: (read some) We will cover….we will see if we can find answers together as we go.
Remove chat-
A Webinar
Presented
by Kris Witte
Public Services Alliance (PSA)

3. PSA Goal: Customized mobile learning for underserved adult populations
Power Point Presentation:
Time: Start Slide 3: 1:07 end: 1:08 (1 minute)
Resources:
-Power Point slide (above)
Producer Support:
-Write in the chat: Hi, new participant, can you hear the presenter? I’m giving you a mic if you want to ask questions later.
-Do: provide a microphone to each new participant as they enter webinar or lose the mic
-Write: technical support number in the chat
-Write to new participants: you may want to check the audio wizard-go to meeting, manage settings, audio wizard if you can not hear
-Write: If the mic does not work, you can still participate with the chat, and we will provide a recording of the session
Leader:
Say: PSA is considering providing a mobile learning project for a niche of underserved adults, housekeepers in a retirement community. Many of the workers are limited English speaking immigrants and communication is often difficult with the residents. We can also see a meaningful role for residents, by training them as tutors to support the learners.
Say: How would PSA deliver such a project?

4. Pilot project - selected learners and tutors ….
Power Point Presentation:
Time: Start Slide 4: 1:08 end: 1:09 (1 minute)
Resources:
-Power Point slide (above)
Producer Support:
-Write in the chat: Hi, new participant, can you hear the presenter? I’m giving you a mic if you want to ask questions later.
-Do: provide a microphone to each new participant as they enter webinar or lose the mic
-Write: technical support number in the chat
-Write to new participants: you may want to check the audio wizard-go to meeting, manage settings, audio wizard if you can not hear
-Write: If the mic does not work, you can still participate with the chat, and we will provide a recording of the session
-Monitor chat for questions: Read the questions to the speaker when she asks for questions.
Leader:
Say: PSA is considering options to deliver such a project. One option, PSA would start with a small pilot project, with a select group of learners and tutors. We would take only the most motivated learners and tutors. We would plan a short time commitment, 6-8 weeks with pre/post assessment. Possibly, part of a research project. Another option, PSA could participate as a component of a public institution’s grant proposal. We could take a component that is not the main mission of the institution, but it improves the quality of the grant application.

5. What are some of the issues that challenge traditional tutoring programs?
Power Point Presentation:
Time: Start Slide 5: 1: end: 1:11 (2 minutes)
Resources:
-Power Point slide (above)
-Chat 2: Thoughts on the Issue…
Producer Support:
-Write in the chat: Hi, new participant, can you hear the presenter? I’m giving you a mic if you want to ask questions later.
-Do: provide a microphone to each new participant as they enter webinar or lose the mic
-Write: technical support number in the chat
-Write to new participants: you may want to check the audio wizard-go to meeting, manage settings, audio wizard if you can not hear
-Write: If the mic does not work, you can still participate with the chat, and we will provide a recording of the session
-Monitor chat for questions: Read the questions to the speaker when she asks for questions.
Leader:
Say: To test the waters on identifying a project, PSA approached Regents Point, a retirement community in Southern California. We learned that the community offered a traditional tutoring program, and was facing challenges tutors and workers were participating in a tutoring program. They had an ESL text, and the employer is allowing one hour per week for tutoring.
Say: However, the learners are dropping out and the tutors are not seeing progress.
Say: What are the issues you can you imagine exist in a traditional tutoring program?
Do: show chat
Say: Please write your thoughts in the Chat on the slide. I will give you a minute.
Say: (read) Some barriers mentioned by you are……
Say: PSA came up with our own list of barriers much like yours, and believe we have a solution to the barriers to an effective tutoring program.

6. How does PSA propose to solve the tutoring challenge …
“Increase motivation of tutors and learners with effective learner support”
Power Point Presentation:
Time: Start Slide 6: 1: end: 1:14 (3 minutes)
Resources:
-Power Point slide (above)
-poll 1: What aspects of learner support require the most attention?
-chat 2: your thoughts on the issues
Producer Support:
-Write in the chat: Hi, new participant, can you hear the presenter? I’m giving you a mic if you want to ask questions later.
-Do: provide a microphone to each new participant as they enter webinar or lose the mic
-Write: technical support number in the chat
-Write to new participants: you may want to check the audio wizard-go to meeting, manage settings, audio wizard if you can not hear
-Write: If the mic does not work, you can still participate with the chat, and we will provide a recording of the session
-Monitor chat for questions: Read the questions to the speaker when she asks for questions.
Leader:
Say: PSA believes we can solve the tutoring challenge by increasing the motivation of tutors and learners. We brainstormed our thoughts on what we could do to improve learner support.
Say: What aspects of the learner support do you think require the most attention? Please complete the poll on your screen now by choosing from the following responses. You may choose multiple responses.
DO; close poll, broadcast results
Say: (read) These are the top areas of concern according to the poll....
Say: Any thoughts on the responses to the poll. You can let us know your questions or comments in the chat now on the screen. (read some comments, point out Gloria’s thoughts on response 1)
Thank you for your thoughts. 
Remove poll 1
Remove chat/ it

7. What solutions are most likely to provide motivated learners and tutors?
Power Point Presentation:
Time: Start Slide 7: 1:14 end: 1:19 (5 minutes)
Resources:
-Power Point slide (above)
-Poll 2: What Solutions are most likely to provide motivated learners?
-Poll 3: What solutions are most likely to provide motivated tutors?
-Chat 2: Thoughts on the issue
Producer Support:
-Write in the chat: Hi, new participant, can you hear the presenter? I’m giving you a mic if you want to ask questions later.
-Do: provide a microphone to each new participant as they enter webinar or lose the mic
-Write: technical support number in the chat
-Write to new participants: you may want to check the audio wizard-go to meeting, manage settings, audio wizard if you can not hear
-Write: If the mic does not work, you can still participate with the chat, and we will provide a recording of the session
-Monitor chat for questions: Read the questions to the speaker when she asks for questions.
Leader:
Say: Motivation is a huge learning issue, not just at RP. PSA proposes to help solve motivation challenges. PSA can see the motivational benefits in supporting learners and tutors in a mobile learning project.
Say: In your experience, What Solutions are most likely to provide motivated learners?
Do: show poll 2, close, broadcast, read top solutions
Say: these are the top solutions to motivate learners
Say: (show chat) does anyone strongly disagree with any of these responses? Please let us know your thoughts on the chat now on the slide. Please send any links you think may be useful.
Say: Now, In your experience, What Solutions are most likely to provide motivated tutors/ learning facilitators?
Do: show poll, close, broadcast, read top
Say: these are the top solutions to motivate tutors
Say: (show chat) Does anyone strongly disagree with any of these responses. Please let us know your thoughts or questions on the chat on the slide. Please add any links you think may be useful.   
Say: (Read) Thank you for your thoughts which become part of our planning for such a project.
Remove chat- , poll (2), poll (3)

8. What are the priority issues to be addressed when working with mobile learning technology?
Power Point Presentation:
Time: Start Slide 8: 1:19 end: 1:28 (9 minutes)
Resources:
-Power Point slide (above)
-Desk share: ETJ
-Chat 2: your thought on issue
-Poll 4: What are the priority issues to be addressed with mobile learning technology?
Producer Support:
(Same as on other slides)
Leader:
Say: PSA can see the motivational benefit of using mobile learning tools for practice at home.
Say: How many of you agree or disagree that sending home a laptop with practice software would work? Please select the agree or disagree icon.
Say: PSA was considering providing learners with a software tool called ETJ on a laptop for home practice of English.
Say: I will now show you “English on the Job”, a tool using interactive voice recognition to provide the benefit of unlimited practice, immediate feedback , and a workplace context
Do: show chat box: your thought on issues
Say: While I show you ETJ, Go ahead and chat on the screen regarding your thoughts on the priority issues to be addressed when working with mobile learning technology.
Do: share desktop, be in presenter mode, no side area.
Do: log on, show the modes, show the menu. Do one page, show feedback.
DO: Stop sharing. Share: Power point (p.8).
Say: (Read chat). Yes, we can see there are issues so PSA is looking at new mobile technologies for practice at home.
Do: show poll
Say: Please complete the poll: What do you think are the priority issues to be addressed for working with mobile learning technology?
 Do: Show poll
DO: close poll, publish, read top choices
Say: Any additional thoughts on priority issues to be addressed when working with mobile technology? Read a few including John’s comments to responses 2 and 3.
Say: Thank you for your thoughts on this issue
Remove chat- , remove poll 4

9. Next? PSA is exploring mobile learning projects for underserved populations We appreciate your feedback on the issue. Kris Witte Public Services Alliance
Power Point Presentation:
Time: Start slide 9: 1: end: 1:30 (2 minutes)
Resources:
-Power Point slide (above)
-file share:
-Chat 1: What questions do you want answered?
-Hawaiian music
Producer Support:
-Write in the chat: Hi, new participant, can you hear the presenter? I’m giving you a mic if you want to ask questions later.
-Do: provide a microphone to each new participant as they enter webinar or lose the mic
-Write: technical support number in the chat
-Write to new participants: you may want to check the audio wizard-go to meeting, manage settings, audio wizard if you can not hear
-Write: If the mic does not work, you can still participate with the chat, and we will provide a recording of the session
-Monitor chat for questions: Read the questions to the speaker when she asks for questions.
Leader:
Say: PSA will continue exploring mobile learning projects-a pilot project, or participation as part of a grant proposal by an institution, taking on a component not the main mission of the institution.
Say: Your thoughts and links on the issue are now part of our thinking about the project.
Say: How did we do answering your questions? (show the first question chat, read)
Say: Together, we have answered many of the questions. For unanswered questions, we would like to work with you searching and sharing what we all learn.
Do: move the file share to the slide 
Say: Here are some files to get you started. click on the item, and download to your computer. Please send any feedback, files or links to my address on the screen. Also, I will send you a link to today’s recording if you contact me.
Say: In Closing, did you know that today, May 1, is Lei Day in Hawaii? We appreciate your participation with us today, and now present you with a Hawaiian farewell. Aloha.
Do: play music share pod
STOP RECORDING