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Tulane SPHTM Global Research Information Technology (GRIT) FALL 2018 http://sph.tulane.edu/grit
Oscar Davila – Director for IT– Jason Chamberlain- John Gerone – Mir Islam – Eric LeBlanc – Ken Tyrolf – John Lefante - Associate Dean for IT– 4/6/2019 New Student Orientation
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Agenda Information Technology Guide for New Students
Tech Support Options SPHTM Computer Labs Wireless Access Wav Office 365 Software from e-academy Technology Services Security Other sites Q & A 4/6/2019 New Student Orientation
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Information Technology Guide for New Students
A guide for students of what Tulane Technology has to offer. This includes tech support, wireless Access and restrictions, password reset, canvas, etc. Visit 4/6/2019 New Student Orientation
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Tech Support Tulane Technical Support and Network Center Services Support. search the Knowledge Base at submit a ticket online at a live agent will assist you at (504) or toll-free at (866) from 7am to 7pm Mon-Fri 4/6/2019 New Student Orientation
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Tech Support GRIT – 18th floor suite 1800
The Technology Service Center Howard Tilton Memorial Library Technology Support Desk. 9 am to 5 pm, Monday through Friday, laptop support. Learning Commons on the first floor of the Howard-Tilton Library: password, laptop, wireless access and software support GRIT – 18th floor suite 1800 4/6/2019 New Student Orientation
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SPHTM Computer Labs Tidewater Building Rooms 1214, 1216, 1218, 1220
Monday 8 am to 6 pm Tuesday-Thursday 8 am to 8 pm Friday 8 am to 6 pm Saturday, Sunday 10 am to 4 pm 4/6/2019 New Student Orientation
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SPHTM Computer Labs Lab computers provide Internet Access
Microsoft Applications: Word, Excel, Access, PowerPoint Statistical Packages: SAS, SPSS, STATA, ARCGIS Other socio-economic/demographic software 4/6/2019 New Student Orientation
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Wireless Access Visit https://ts.tulane.edu/wireless-services, or
Call the Technical Support and Network Operations Center (TSNOC) at (504) , or Visit the service desk at the Technology Connection in the Lavin-Bernick Center, or Come see us (GRIT) on the 18th floor suite 1800 4/6/2019 New Student Orientation
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Tulane Wav Tulane Wav accounts feature a 25GB mailbox and enhanced calendar and contact sharing. Visit the Tulane site at for further information. 4/6/2019 New Student Orientation
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Office 365 Available for Windows and Mac
Includes Microsoft Word, Excel, PowerPoint, Outlook and OneNote 1 TB of OneDrive Storage For more information and how to install visit 4/6/2019 New Student Orientation
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Software Available from e-academy unless otherwise noted
Free anti-virus software MATLAB SAS SPSS RefWorks Endnote Zoom (Free) 4/6/2019 New Student Orientation
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Poster Printing Available from GRIT department
To submit a poster go to Fabric Posters $10/sqft Glossy Posters $5/sqft Please submit 1 day prior to deadline PDF or PowerPoint files only Maximum width 42” 4/6/2019 New Student Orientation
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Technology Services Technology Connection:
Established partnerships with Dell and Apple Hours: 9am – 6 pm M-F and 12 – 4 pm Saturday Phone: Toll free: Fax: Address: 104 Lavin-Bernick Center Other providers 4/6/2019 New Student Orientation
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Security Information Security Office - Phishing - Forward suspicious s to Password change - Antivirus /Malware software (Download free anti-virus software ( Trendmicro) 4/6/2019 New Student Orientation
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Other sites Canvas: http://tulane.instructure.com/
Gibson: Rudolph Matas Library: SPHTM Website: GRIT: 4/6/2019 New Student Orientation
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Questions? Download our presentation at: sph.tulane.edu/GRIT
4/6/2019 New Student Orientation
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