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empowering service users
Blue Salmon - empowering service users Jeremy Swain 17 June 2008
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Outcomes Star – evidencing the impact
Internal journey Living skills Substance Use ETE Accommodation Social networks Physical health Emotional and mental health
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Blue Salmon challenges
Hands on even more power to the service user Integration into existing case management framework Requires the staff member to give up more of themselves Makes greater demands through the sheer ambition of the objectives
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How strong is your contact and support with family and friends?
I have a lot of contact with family and friends I have quite a lot of contact with family and friends I have some contact with family and friends I have little or no contact with family and friends I’m not sure
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To what extent does Thames Reach help you to have the contact you want with family and friends?
Very much Quite a lot A bit Hardly or not at all I’m not sure
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Thames Reach weaknesses
Patchy at being able to motivate and inspire Paternalistic – ‘poverty of expectation’ Limited joint working with others Inconsistent in our approach ….and there is one service we can’t bring ourselves to develop……….
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Next steps Revolutionise approach to casework management
Getting more people into work Bring families into Thames Reach as significant stakeholders
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