1. JRA2 Quality Assurance Geneviève Romier CNRS-UREC
French Federation meeting, 11 June 2004
JRA2 Quality Assurance Geneviève Romier CNRS-UREC
EGEE is a project funded by the European Union under contract IST

2. Contents JRA2: Quality objectives
Quality Management (QAM) people & mandate
Quality Group (QAG) people & mandate
Main steps done and on going
Next steps to be done
French Federation meeting, Lyon, 11/06/

3. JRA2: Quality objectives
Ensure that processes, products and operation services conform to EGEE requirements and to the required level of services.
QA will be present right from the start in all activities with commitments for all members.
QA is an iterative process with continuous measurements and refinements in order to improve the global quality system.
Measurements and metrics are needed to verify and prove that we deliver the quality that we must reach
French Federation meeting, Lyon, 11/06/

4. French Federation meeting, Lyon, 11/06/04 - 4

5. JRA2: QAM
The Quality Assurance Management team has a dedicated interface for each activity (3FTE):
Gabriel Zaquine - CSSI: QA head + NA1, NA5 & SA1 interface
Alberto Aimar - CERN: Deputy + JRA1 interface
Genevieve Romier – CNRS (half-time): SA2, JRA3 & JRA4 interface
Marcel Soberman – CNRS (half-time): NA2, NA3, NA4 interface
Elodie Sanchez - CNRS: Metric reports and associated tools
Mandate: Coordination of the overall Quality Activities
French Federation meeting, Lyon, 11/06/

6. QAG
The Quality Assurance Group has dedicated representative(s) (QAR) from each activity:
NA1/NA5: Bob Jones - CERN
NA3: Dave Berry - NESC
NA4: Vincent Breton - CNRS
SA1: Alistair Mills - CERN
SA2: Jean-Paul Gautier - CNRS
JRA1: Alberto Di Meglio – CERN
JRA3: Martjin Steenbakkers - NIKHEF
JRA4: Sophie Nicoud - CNRS
Mandate:
Make sure QA materials (procedures, metrics, tools, …) are provided by each activity
Make sure QA measures as defined are applied inside their activity
Promote QA materials and “production quality attitude” inside their activity
Monthly meeting (conf. Call) - First Friday of each month, 10:00
French Federation meeting, Lyon, 11/06/

7. Main steps done and on going
Timesheet & reporting procedure: simpler timesheet – on going
PPT customisation for EGEE: on going
Risk Management procedure: on going
Review of the existing QA materials
Documentation plan, EDMS structure, activities web sites...
Preparation of the deliverable DJRA2.1 (Quality Plan)
each activity has identified its main procedures, main tools, metrics, verification means and checklists
each activity is writing its own Quality Plan
It defines the quality measures that shall apply within the Activity, throughout the project.
French Federation meeting, Lyon, 11/06/

8. Quality Plan 1. INTRODUCTION 2. QA ORGANISATION
3. PROJECT OVERALL PROCEDURES, PLANS, STANDARDS AND GUIDELINES
4. ACTIVITY SPECIFIC PROCEDURES, PLANS, STANDARDS AND GUIDELINES
4.1. Documentation
4.2. Standards and Guidelines
5. MEASUREMENT
5.1. Basic metrics
5.2. main indicators to be reported in the quarterly report
6. FORMAL REVIEW AND AUDIT PLAN
6.1. EU deliverables review
6.2. Complementary review within the activity
6.3. Audits
7. VERIFICATION, EVALUATION AND TEST
8. TOOLS, TECHNIQUES, AND METHODOLOGIES
9. ANNEX: SOME TARGET VALUE EXTRACTED FROM THE TA
10. ANNEX: JRA2 PROPOSAL: MAIN INDICATORS TO BE REPORTED IN THE QUARTERLY REPORT (EXTRACTED FROM QAG CORK CONFERENCE).
French Federation meeting, Lyon, 11/06/

9. Crossgrid monitoring tools
The tools are now implemented on a UREC/CNRS server at CCIN2P3, Lyon
After LCG agreement, monitoring tests started
First results next slide.
French Federation meeting, Lyon, 11/06/

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11. Next Steps to be done
Determination of the type of the metrics: (QAR within each activity)
“internal” use or “delivrable” use
the internal metrics should help the daily work of the activity
the “delivrable” metrics (indicators) are parts of the quaterly reports and should provide high level measurements from
Services provided & utilisation
Products provided
Project progress, effort, cost
International recognition
Organization of the verifications: (QAM and QAR)
all procedures and tools are really implemented and used
all metrics are really measured, collected
verification means and checklists correctly applied
French Federation meeting, Lyon, 11/06/