1. FTS 2 Failure Tracking System 2 Super User Guide Process Flow
STS Order Fulfillment
FTS 2 Failure Tracking System 2
Super User Guide
Process Flow
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

2. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
Purpose of processes ■ Description of FTS 2 Portal (Failure Tracking System 2).
Area of Application ■ Agilent Technologies Manufacturing GmbH & Co. KG, STS Order Fulfillment, PLBG/CM. ■ Handwritten changes and extensions must be approved before they are made to or on this document. ■ AGILENT TECHNOLOGIES RESTRICTED: This document and any associated data contain restricted information that is Agilent Technologies property. Only disclose or duplicate for others as authorized by Agilent Technologies.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

3. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
■ Hints: ■ Completely fill in all fields (mandatory and optional) ■ Train all users
■ green pop up windows indicates success
■ red pop up windows indicates error
■ red arrow indicates mandatory field
■ red exclamation mark indicates problem with field input
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

4. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
FTS2 System Test Input ■ to start go to the following URL: ■ Test Server: ■ Production Server:
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

5. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. Please enter your adress here, for example:
2. Please enter
Password
here
3. Select product line here, for example: CSTD
4. To enter FTS Portal click sign-in
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

6. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. User Tab matrix is shown in the table below. It shows which users have access to which tabs in the portal.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

7. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. Please click Item Admin tab
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

8. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. The Option Matrix shows options available for every tab in a current Admin Tool selected. X means that option is not available for a tab. In this example Add New and Delete are not available for Model Series in Model Properties admin tool. In some cases „view“ will show up as on of the options on the right.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

9. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Model Properties the menu for model properties shows up. Corresponding table with existing items available shows up. In this case it is a list of models after Model tab was clicked.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

10. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

11. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Repair Settings the menu for repair settings shows up. Corresponding table with existing items shows up. In this case it is a list of existing repairs after Add new link was clicked in repair action tab.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

12. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

13. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Test Settings the menu for test settings shows up. Corresponding table with existing items available shows up. In this case it is a list of existing test areas after Add New sublink was clicked in Test Area tab.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

14. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

15. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Equipment Properties the menu for equipment properties shows up. Corresponding table with existing items available shows up. In this case it is a list of existing equipment after Add New sublink was clicked in equipment tab..
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

16. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

17. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Software Properties the menu for software properties shows up. Corresponding table with existing items available shows up. In this case it is a list of existing agilent software after Add New sublink was clicked in Agilent Software tab.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

18. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

19. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking PL Properties the menu for product line properties shows up. Corresponding table with existing items available shows up. In this case it is a list of series after Add New sublink was clicked in Series tab.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

20. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

21. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Order Attributes the menu for order attributes shows up. Corresponding table with existing items available shows up. In this case it is a list of existing customers after Add New sublink was clicked in Customer tab.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

22. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

23. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Firmware Properties the menu for firmware properties shows up. Corresponding table with existing items available shows up. In this case it is a list of existing firmware after Add New sublink was clicked in Firmware tab.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

24. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

25. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking BOM the menu for BOM shows up. No BOM‘s have been entered so the list is empty.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

26. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

27. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Routing the menu for routing shows up. Corresponding table with existing items available shows up. In this case it is a list of existing routing test areas after Add New sublink was clicked in Routing Test Area tab.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

28. 1. Record with error count
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking CMI Admin tab the list of CMI files uploaded over a chosen period of time shows up. Every file has a set of details that can be viewed in an extra table that shows up after needle symbol is clicked. It contains info about parts of database uploaded as well as failures.
1. Record with error count
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

29. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. Reprocess File button can be clicked to reprocess file with failures
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED

30. AGILENT TECHNOLOGIES RESTRICTED
FTS2
Process Flow
Super User Guide
STS Order Fulfillment
1. After clicking Portal Admin tab the page for Portal Administration shows up. You can manage site settings, tabs, users, product lines, security roles and add new module types.
4/5/2019
AGILENT TECHNOLOGIES RESTRICTED