1. Net Report Dashboard Presentation
Content Filtering Dashboards

2. Table of Contents 1. Front Page Overview
2. Hourly/Daily Content Traffic
3. Top Internal Inbound/Outbound Virus Recipient /
Internal Sender
4. Top Internal Inbound/Outbound Spam Recipient /
Internal Sender
5. Top Internal Inbound/Outbound Inappropriate Recipient / Internal Sender
6. Top Domains Sending the Most Viruses, Spams and Inappropriate s
7. Virus Families, Spam and Inappropriate Categories Detected
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3. 1. Front Page Overview – Interactive Navigation
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4. Front Cover – Interactive Features
Bookmarks
Dashboard Home Link via the Icon
Previous and Next Arrows
Date and Time Dashboard was Generated
Net Report Web Site and Page Numbers
Key Points:
Hyperlinks: each Table, Graph, Diagram and label is hyperlinked to the relevant point in the Dashboard Report (“Dashboard”). Simply click the Table, Graph or part of the Diagram you are interested in going to the detailed breakdown in the Dashboard. Dashboard Home Link via the Firewall Icon: click the icon in the top right corner on any page to return to the Dashboard home page.
Previous and Next Arrows: easily navigate between Dashboards from month-to-month or day-to-day (i.e. with Daily or Monthly Dashboards).
Date and Time Dashboard was Generated: you can also add additional Parameters via the Net Report Web Portal to specify the specific name(s) of the Firewall(s) treated in the Dashboard. When the Parameter is IGNORE this means that no information has been submitted or that no information is available.
Bookmarks: easily view the Table of Contents for the Dashboard, easily navigate through the Dashboard at any
Time via the Bookmarks tab in the left pane of the Dashboard.
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5. Front Cover – Bookmarks
Bookmarks: Your Table of Contents
Importance: view the Bookmarks tab in the left pane of your *.pdf Dashboard to use the Table of Contents.
Tree Structure: click the plus sign adjacent to the Report title you are interested in to expand the branches and access the Report.
Easy Navigation: click the Report title you want to go directly to the page in the Dashboard.
Customized Parameters: you specify the Parameters you want in the Net Report Web Portal. For example, the Top n … you select whether you want the top 5, 10, 60, 100 and so on.
Note: this Presentation follows the tree structure in the Bookmarks tab to your left.
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6. Front Cover – Navigating Each Section
Subsection 7: Content – Internal Address Statistics
Subsection 1: Content Traffic – Hourly/Daily Activity
Subsection 2: Content Traffic – Messaging Flows
Subsection 6: Zone Topology Diagram
Subsection 3: Most Harmful Sender Domain
Subsection 5: Content – Most Active Internal Users
Subsection 4: Most Harmful Content
Click for the Details You Need!
Key Points:
Hyperlinks: easy navigation as each Table, Graph, Diagram and label is hyperlinked to the relevant point in the Dashboard. Click the Table, Graph or part of the Diagram you are interested in going to the detailed breakdown in the Dashboard.
Dynamic & Interactive: each Dashboard is dynamic and interactive, meaning you can generate a Dashboard anywhere, anytime and for example, it as an attachment to the parties concerned (Upper Management / IT…). Aggregated Data: increases your statistics’ visibility and narrows the focus to the key details you need, saving you from wading through reams of raw data.
Operating Environment: Windows 2000 and greater, and SQL Server 2000 and greater.
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7. Front Cover – Interactive Topology Diagram
Subsection 5: Zone Topology Diagram
Importance: this diagram shows the general zones and traffic flows between zones and through your MTA (Mail Transfer Agent) for an overall picture of your MTA’s position between the Exterior and the interior (i.e. Internal = DMZ and LAN).
Note: you must carefully define the various zones.
You define the External zone, for example (i.e. normally people and IP Addresses outside your company). However, you can define an Internal zone as an External zone if you wish.
Definitions:
Internal: DMZ and LAN, you fix this zone’s definition.
External: outside your company, (that is, not Internal-DMZ and LAN). You define External.
Inbound: from External  Internal (DMZ +/ LAN)
Outbound: from Internal (DMA +/ LAN)  External
Internal = DMZ + LAN
DMZ
LAN
MTA
External = As You Define
(i.e. Everything except hosts defined as DMZ or LAN)
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8. Front Cover – Detailed Right Side Navigation (1)
Subsection 1: Content Traffic – Hourly Daily Activity
Importance: this graph shows the number of outbound, inbound and internal viruses, spams, inappropriate, safe s your Mail Server Treated
Hyperlinks: click on the day (for a monthly Report) or the hour (for a daily report) to go directly to the relevant graph with the details.
Click the Graph for the Detail You Need!
Subsection 2: Traffic – Messaging flows
Definitions:
Inbound: External  Internal (DMZ + LAN).
Outbound: Internal (DMZ + LAN)  External.
Internal: Internal (e.g. LAN)  Internal (e.g. DMZ).
Importance: this table shows content traffic message flows with the number of safe s, viruses, spams and inappropriate s inbound, internal and outbound.
Hyperlinks: click the cell you want to go directly to the table.
Click the Cell for the Detail You Need!
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9. Front Cover – Detailed Right Side Navigation (2)
Subsection 3: Most Harmful Sender Domain
Importance: this graph shows: - The domain sending the most viruses. - The domain sending the most spams.
- The domain sending the most inappropriate s.
Click the Cell for the Detail You Need!
Subsection 4: Most Harmful Content
Definitions:
Incoming: External  Internal (DMZ + LAN).
Outgoing: Internal (DMZ + LAN)  External.
Importance: this table shows the most harmful content, that is, the most harmful Virus, Spam and Inappropriate for Inbound and Outbound s.
Hyperlinks: click the cell you want to go directly to the table.
Click the Graph for the Detail You Need!
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10. Front Cover – Detailed Left Side Navigation
Subsection 7: Content - Internal Address Statistics
Importance: this table shows the:
Number of distinct internal/external Virus, Spam, Inappropriate recipient addresses and the number of distinct internal/external Virus, Spam, Inappropriate sender addresses.
Hyperlinks: click the cell you want to go directly to the details.
Click the Cells for the Detail You Need!
Subsection 6: Zone Topology Diagram
Importance: this diagram shows the general zones and traffic flow between zones and through your MTA to give you an overall picture of the number of harmful and safe s sent and the specific number of harmful and safe s received between the exterior (External) and the interior (Internal i.e. DMZ and LAN). Please see the General Topology Slide.
Subsection 5: Content – Most Active Internal Users
Importance: most active Harmful content Recipient and Sender
Hyperlinks: click the cell you want to go directly to the details
Click the Cells for the Detail You Need!
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11. Dashboard Icons Internal E-mail Address External E-mail Address
Internal Messaging Flow
Outbound Messaging Flow
Inbound Messaging Flow
Content Traffic – Daily/Hourly Activity
Content Traffic: Messaging Flows
Most Harmful Sender Domain/ Content
Virus, infected
Spam, unwanted
Inappropriate (Other)
Safe
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12. Glossary (1) Net Report E-mail Dashboard Terms and Definitions
Active User: an IP Address (Person) who frequently emits many messages.
Delivered the number of s sent minus the number of bounces and filtered messages.
Encryption: a process of scrambling communications so that they cannot be intercepted.
(Electronic Mail) Messages sent and received by a computer network.
Address: an Internet address that comprises a user name and a host, separated by (at) sign. For example,
Domain: the portion of the address to the right of sign.
Prefix: the portion of the address to the left of sign.
External: you define this sender/recipient type. Normally this implies people and IP Addresses outside
your company.
From: the ‘from’ contained in the header. See Header below.
Header: routing and program data at the start of an message, including the sender's name and
address, originating server IP address, recipient IP address and any transfers in the process.
Inappropriate (Content): Inappropriate (Content): there is content which is communicated via s, which some may find offensive or disturbing or simply not appropriate in a working context. It is possible to obtain access to content, which is pornographic or offensive. The definition of Inappropriate depends on the Content policy in place in your Enterprise.
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13. Glossary (2) Net Report E-mail Dashboard Terms and Definitions
Inbound: s emitted to the Server(s) by External Senders (IP Addresses (people) outside
your company, i.e. external).
Internal: s emitted to internal Employees (Internal IP Addresses) to the Server by Internal
Senders (IP Addresses (people) inside your company, i.e. internal). IP Addresses inside your company. For example, the devices in the DMZ and LAN are Internal.
IP Address: Internet Protocol address. The numeric identification number that refers to a specific machine on the Internet.
KB (Kilobyte): commonly used measure of digital information, , and file size. 1 KB = 1000 bytes.
Not to be confused with Kbps or Kilobits (1 byte=8 bits).
LAN (local Area Network): term used to describe a small network linking a limited number of computers.
Message flows: a message flow is the sending of an message from one object to another.
MTA: Mail Transfer Agent. A computer that forwards from senders to recipients (or to relay sites) and stores incoming .
Outbound: s emitted to external Server(s) by Internal Senders (IP Addresses (people)
inside your company, i.e. internal).
Recipient: an IP Address (Person) specified by an emitted by another IP Address.
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14. Glossary (3) Net Report E-mail Dashboard Terms and Definitions
Safe whose content does not present a risk to the enterprise’s security.
Sender: an IP Address (Person) at the origin of an emitted .
Sent number of names transmitted in a single broadcast. Does not reflect how many were
delivered or viewed by recipients.
Server: a program or computer system that stores and distributes from one mailbox to another, or relays from one server to another in a network.
Spam: the word "Spam" as applied to means Unsolicited Bulk ("UBE"). Unsolicited means that the Recipient has not granted verifiable permission for the message to be sent. Bulk means that the message is sent as part of a larger collection of messages, all having substantively identical content. A message is Spam only if it is both Unsolicited and Bulk. An electronic message is "spam" IF: (1) the recipient's personal identity and context are irrelevant because the message is equally applicable to many other potential recipients; AND (2) the recipient has not verifiably granted deliberate, explicit, and still-revocable permission for it to be sent.
Virus: a program that attaches itself to an executable program file. Viruses actively copy themselves, infecting your computer or network in the same way that a biological virus infects the human body. Most viruses merely take up disk space and cause programs to act in unexpected ways. However, some viruses can infect and seriously damage the files needed to start and load your operating system.
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15. 2. Hourly/Daily E-mail Content Traffic
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16. Hourly/Daily E-mail Content Traffic
Hourly/Daily Content Traffic - Graph
Importance: this Graph shows the number of Inbound, Outbound and Internal s your MTA treated, with the number of Spam, Viruses, Inappropriate, Safe s treated (by day of the month for Monthly Content Filtering Dashboards/by hour of the day for Daily Content Filtering Dashboards).
Source Hyperlink: page 1 Subsection 1 hyperlinks lead to this graph on page 2.
Hourly/Daily Content Traffic - Data
Importance: this table shows the number of Inbound, Outbound and Internal s your MTA treated, with the number of Spam, Viruses, Inappropriate, Safe s treated (by day of the month for Monthly Content Filtering Dashboards/by hour of the day for Daily Content Filtering Dashboards).
Source Hyperlink: page 1 Subsection 1 hyperlinks lead to this table on page 2.
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17. 3. Top Internal Inbound/Outbound Virus Recipient/Internal Sender
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18. Inbound Virus Recipient
Top N Employees to whom the Most Inbound Viruses were Addressed with their Top N Virus Families Sorted by the Number of Infected s
Importance: this table shows the number of Inbound viruses your MTA treated, sorted by the number of infected s.
Definitions: employees (Internal Recipient): an internal IP Address (Person) receiving an infected emitted by an External IP Address.
Note: where n is the number you specify in the parameters in the Net Report Web Portal.
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19. Internal Sender of Outbound Viruses
Top N Employees Sending the Most Outbound Viruses with their Top 5 Virus Families Sorted by the Number of Infected s
Importance: this table shows the number of Outbound viruses your MTA treated, sorted by the number of infected s.
Definitions: employees (internal IP Address) emitting an infected to an External IP Address.
Note: where n is the number you specify in the parameters in the Net Report Web Portal.
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20. Internal Recipient of Internal Viruses
Top N Employees to whom the Most Internal Viruses were Addressed with their Top N Virus Families Sorted by the Number of Infected s
Importance: this table shows the number of Internal viruses sent by employees that your MTA treated, sorted by the number of infected s.
Definitions: employee (internal IP Address) receiving an infected from an Internal IP Address.
Note: where n is the number you specify in the parameters in the Net Report Web Portal.
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21. Internal Sender of Internal Viruses
Top N Employees Sending the Most Internal Viruses with their Top N Virus Families Sorted by the Number of Infected s
Importance: this table shows the number of Internal viruses your MTA treated, sorted by the number of infected s.
Definitions: employee (internal IP Address) emitting an to an Internal IP Address.
Note: where n is the number you specify in the parameters in the Net Report Web Portal.
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22. 4. Top Internal Inbound/Outbound Spam Recipient/Internal Sender
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23. Internal Recipient of Inbound Spams
Top N Employees to whom the Most Inbound Spams were Addressed with their Top N Spam Categories Sorted by the Number of Unwanted s
Importance: this table shows the number of Inbound Spams your MTA treated, sorted by the number of unwanted s.
Definitions: Internal Recipient: an internal IP Address (Person) receiving an unwanted from an external IP Address.
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24. Top Internal Sender of Outbound Spams
Top N Employees Sending the Most Outbound Spams with their Top N Spam Categories Sorted by the Number of Unwanted s
Importance: this table shows the number of Outbound spams your MTA treated, sorted by the number of unwanted s.
Definitions: employees (Internal Sender): an internal IP Address (Person) emitting an unwanted to an external IP Address.
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25. Internal Recipient of Internal Spams
Top N Employees to whom the Most Internal Spams were Addressed with their Top N Spam Categories Sorted by the Number of Unwanted s
Importance: this table shows the number of Internal spams your MTA treated, sorted by the number of unwanted s.
Definitions: employees (Internal Recipient): an internal IP Address (Person) receiving an unwanted from an Internal IP Address.
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26. Internal Sender of Internal Spams
Top N Employees Sending the Most Internal Spams with their Top N Spam Categories Sorted by the Number of Unwanted s
Importance: this table shows the number of Internal spams your MTA treated, sorted by the number of unwanted s.
Definitions: employees (Internal Sender): an internal IP Address (Person) emitting an unwanted to an Internal IP Address.
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27. 5. Top Internal Inbound/Outbound Inappropriate E-mail Recipient/Internal Sender
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28. Internal Recipient of Inbound Inappropriate E-mails
Top N Employees to whom the Most Inbound Inappropriate s were Addressed with their Top N Inappropriate Categories Sorted by the Number of Inappropriate s
Importance: this table shows the number of Inbound Inappropriate E- mails your MTA treated, sorted by the number of inappropriate s.
Definitions: Employee (Internal Recipient): an internal IP Address receiving an inappropriate from an external domain (company).
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29. Internal Sender of Outbound Inappropriate E-mails
Top N Employees Sending the Most Outbound Inappropriate s with their Top N Inappropriate Categories Sorted by the Number of Inappropriate s
Importance: this table shows the number of Outbound inappropriate s your MTA treated, sorted by the number of unwanted s.
Definitions: Internal Sender: an internal IP Address (person) emitting an inappropriate to an external IP Address.
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30. Internal Recipient of Internal Inappropriate E-mails
Top N Employees to whom the Most Internal Inappropriate s were Addressed with their Top N Inappropriate Categories Sorted by the Number of Inappropriate s
Importance: this table shows the number of Internal Inappropriate s your MTA treated, sorted by the number of inappropriate s.
Definitions: Internal Recipient: an internal IP Address (person) receiving an inappropriate from an Internal IP Address.
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31. Internal Sender of Internal Inappropriate E-mails
Top N Employees Sending the Most Internal Inappropriate s with their Top N Inappropriate Categories Sorted by the Number of Inappropriate s
Importance: this table shows the number of Internal Inappropriate s your MTA treated, sorted by the number of inappropriate s.
Definitions: Internal Sender: an internal IP Address (person) emitting an inappropriate to an Internal IP Address.
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32. 6. Top Domain Sending the Most Viruses, Spams and Inappropriate E-mails
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33. Virus Sender Domains
Top N Domains Sending the Most Viruses with their Top N Recipients’ Domains’ Virus Family, Rule and Action Sorted by the Number of Infected s
Importance: this table shows the Sender’s domain emitting the most viruses, with the Virus Family, Rule, Action Performed and Delivery Action sorted by the number of infected s.
Definitions: Virus Family, the infected category.
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34. Spam Sender Domains
Top N Domains Sending the Most Spams with their Top N Recipients’ Domains’ Spam Category, Rule and Action Sorted by the Number of Unwanted s
Importance: this table shows the Sender’s domain emitting the most Spams, with the Spam Category, Rule, Action Performed and Delivery Action sorted by the number of unwanted s.
Definitions: Spam Category, the unwanted group.
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35. Inappropriate E-mail Sender Domains
Top N Domains Sending the Most Inappropriate s with their Top N Recipients’ Domains’ Inappropriate Category, Rule and Action Sorted by the Number of Inappropriate s
Importance: this table shows the Sender’s domain emitting the most inappropriate , with the Inappropriate Category, Rule, Action Performed and Delivery Action, sorted by the number of inappropriate s.
Definitions: Inappropriate which is deemed to be inappropriate according to the enterprise’s content policy.
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36. 7. Virus Families, Spam and Inappropriate E-mail Categories Detected
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37. Virus Families Detected
Top N Virus Families Detected Sorted
By the Total Number of Infected s
Importance: the graph and table show the Virus families (categories) for the outbound, inbound and internal infected s.
Definitions: Virus Family: infected Category.
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38. Spam Families Detected
Top N Spam Families Detected Sorted
By the Total Number of Unwanted s
Importance: the graph and table show the Spam Categories for the outbound, inbound and internal unwanted s.
Definitions: Spam Category: unwanted group.
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39. Inappropriate E-mail Categories Detected
Top N Inappropriate Categories Detected Sorted By the Total Number of Inappropriate s
Importance: the graph and table show the Inappropriate Categories for the outbound, inbound and internal inappropriate s.
Definitions: Inappropriate Category: unwanted group.
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