1. Communication & Group Climate
Group Climate: The emotional atmosphere or tone that is created by how we communicate in groups.

2. Positive vs. Negative Climate
Positive climate – perception of being valued, supported, and treated with respect.
Negative climate – perception of not feeling valued, supported, respected, or trusted.

3. Defensive & Supportive Communication Patterns
1. Evaluation
2. Control
3. Manipulation
4. Indifference
5. Superiority
6. Certainty
Supportive
1. Description
2. Problem Orientation
3. Assertiveness
4. Empathy
5. Equality
6. Provisionalism