1. Student Lifecycle Project 14th May 2008

2. Student Lifecycle Project
Project aims and objectives
Project scope and progress to date
Overview of the procurement process
Questions and discussion

3. Be more successful in recruiting / retaining students
Sample project aims
Be more successful in recruiting / retaining students
Management information that supports our business
Capture all relevant information in a consistent way and on a single University system
Recruitment and admissions
Student centric services – service delivery culture
Flexible course management
Responsive & efficient admin

4. I02 – Automation of recruitment process
Sample project aims
I02 – Automation of recruitment process
I05 – All documents held electronically
I06 – Local data systems no longer required
I07 – Client relationship management
I09 – Single registration / enrolment event
I10 – Flexible programme models
I14 – All assessment data on one system
I19 – Honours: consistency / transparency
I20 – Corporate record of PgR progress
I28 – Attendance monitoring
I31 – Corporate timetabling / space management
I36 – E-Payment

5. Academic staff have considerable administrative burden
Key issues
Processes designed by and for the staff providing the service rather than from the customer perspective
Current processes often carried out differently from department to department
Academic staff have considerable administrative burden
Many duplicate or shadow IT systems in Faculties and departments
Roles and responsibilities often not clearly defined

6. 2004 2005 2006 The need to change Harvard 1 MIT 3 2 4 Oxford 5
Cambridge 6
Imperial 14 13 9
Manchester 43 35 40
Edinburgh 48 30 33
St Andrews 70
136
109
Warwick 80 77 73
Glasgow
112
101 81
Dundee
168 ?
Aberdeen
194
267
195 6

7. Financial out turn

8. Income Glasgow V Strathclyde8

9. Identity Mgt. & Access Control Collaborations & Data Exchange
Project Scope
Applications
And
Admissions
Graduation
and
Awards
Alumni
Registration
Progression
Assessment
Marketing &
Recruitment
Management
Curriculum
Production of
MI & Reports
Student Finances
of Research
Students
Employability
& Careers
Enquiry
Course &
Programme
Identity Mgt. & Access Control
Collaborations & Data Exchange 9

10. Sample functional improvements
Web-based application and enrolment
Single on-line registration event
On line payment
Client relationship management
Portal access to all learning resources
Transparent assessment processes
Corporate record of PGR progress
All documents held electronically
Local data systems no longer required
All assessment data on one system
Intelligent timetabling / room allocation
Facility for attendance monitoring
Reliable management information

11. Activities and Consultation to date
Workshops and review of output by attendees (>200) Jan 08
Faculty and US (4 groups) presentation / discussion Feb 08
VPs (Strategy, Research, L&T) Feb 08
SMG/IPSC and Student Lifecycle Board reviews Nov – Feb 08
Student consultation Feb/March 08
Faculty Management Team Presentations / Discussions
Physical Sciences th Feb
FIMS & Engineering st Feb
FBLS th March
Medicine nd April
Arts th April 11

12. Outputs from workshops and consultations
Identification of the key business processes which must be supported.
Comprehensive list of requirements, issues and opportunities to be addressed in a new Student Information System.
Invitation to participate in dialogue 12

13. Student Lifecycle Project Update
Supplier briefing 19th March
Issue ITPD (Version 1) 4th April
Clarification with suppliers 7th April Ongoing
Atos Origin (Oracle) on site 15th April 3 days
SunGard on site 23rd April 3 days
Tribal on site 28th April 3 days
Project Board demonstrations 6th May
Atos Origin (Oracle) on site 7th May 2.5 days
SunGard on site 12th May 2.5 days
Tribal on site 14th May 2.5 days
Reference site visits 19th May – 6th June
Formal ITPD responses received 4th June
Project Board presentations 9th June 1 day each
ITPD evaluation outcome notified 8th July
Issue ITSFT 9th July
Final Tender received 23rd July
Contract negotiation and signing August
Implementation ?????????? 13

14. What will a new Student Information will mean
The Student Lifecycle Project is a major change programme for the whole University. It will affect virtually all staff and students.
Improve student experience - Become more student centric, designing processes which focus on the needs of prospective and current students
Improve staff experience – Introduce new ways of working and streamline and integrate processes and systems
Improve efficiency – Simplify and standardise processes, challenge diversity of practice eliminating duplication of tasks and records

15. Questions and discussion