1. Business Applications of Technology
Chapter 11-2
Business Applications of Technology

2. Management Information Systems
Managers need information to make business decisions .
A management information system – is a coordinated system of processing & reporting information in a organization
Components of an MIS
Financial information – including budgets , sales report , & financial statements .
Production & inventory information – includes production summaries , lists of tools & supplies & finished goods reports .
Marketing & sales information – including data on customers needs , current economic conditions & actions of competitors .
Human resources information – including salaries , employee benefit data , & employee evluations

3. Continue Data Source External data – sources outside an organizations
Internal data – provides input from within the organizations
The MIS in Action
Identify the information needs of the organizations
Obtain facts , figures , & other data !
Process , analyze , & organize data in a useful manner .
Distribute information reports to those who make decisions
Update data files as needed .

4. Technology in Service Industries
Computer Assisted Instruction- the use of computers to help people learn or improve skills at their own pace .
Information technology –training in the workplace continues to grow .
Telemedicine – allows diagnosis by a doctor in a different location , followed by treatment provided by a local healthcare professional .
Smart cards – used to store information .

5. Commerce
E commerce – refers to conducting business transactions using the Internet or other technology .
Common E-commerce
Providing product information
Promoting a company
Selling online
Conducting market research
Making payments
Obtaining parts & supplies
Tracking shipments
Videoconferencencing – another way of bringing peoples together to do business .

6. 11-2 Assessment An example of external data would be
A company sales reports
A list of employee qualifications
A government economic forecast
Payroll records
CAI refers to
Paying bills online
Electronic inventory control
Providing health care to remote areas
Individualized instruction
When a packaged food producer sells items to a resturant , this is considered to be ?? E- commerce transaction .
B2c
B2b
C2c