1. Professional Conduct Review Questions

2. The Investigator/Inspector should always serve as:
A heavy-handed arm of the government.
A distraction for the licensee.
A fair and unbiased fact-finder.
An advocate for the licensee.

3. True or False: An Investigator/Inspector’s attitude will always be interpreted as he or she intended.
True
False

4. Conflicts of Interest are an issue when:
A conflict is real.
A conflict is perceived.
A conflict is either real or perceived.
Conflicts of Interest are an issue when:

5. Administrative Law Review Questions

6. Administrative Agencies are subject to controls from which branch of government?
Executive
Legislative
Judicial
All of the Above

7. Setting standards of practice for a profession is one of the purposes for the existence of Administrative Agencies, another purpose is:
To determine violations of professional standards.
To advocate for the profession.
To provide a social network for licensees.
To take criminal action against licensees.

8. An informal complaint resolution in which the agency and respondent reach an agreed imposition of penalty or sanction, is most likely a:
Formal Hearing.
Dismissed Complaint.
Consent Order.
None of the above.

9. Investigative Process Review Questions

10. Because of specialization in practice areas, investigations often require:
The use of experts/consultants.
The inclusion of the respondent’s professional opinion.
Public input.

11. “The facts as alleged, if shown to be true, would constitute a violation of applicable law(s) or rule(s)” is the definition of:
An Allegation.
An Inquiry.
A Legally Sufficient Complaint.

12. Intake, Planning, Execution, Analysis.
Intake, Analysis, Planning, Execution.
Planning, Execution, Intake, Analysis.
Analysis, Intake, Planning, Execution.
The correct order of the main components of the investigative process is:

13. Which of the following is NOT one of the seven basic sources of investigative information?
The Investigator
The Respondent’s Spouse
The Respondent
The Complainant

14. Only use De-escalation techniques when:
The interview situation is already out of control.
The interview subject is calm and friendly.
There is NO weapon involved.
You do not know what question to ask next.
Only use De-escalation techniques when:

15. Evidence Review Questions

16. The two broad classifications of evidence are direct and:
Indirect.
Circumstantial.
Negligent.
Contextual.
The two broad classifications of evidence are direct and:

17. An expert witness needs to be proven competent in the field:
Only Once.
For each case in which they testify.
Once per year.
Every five years.
An expert witness needs to be proven competent in the field:

18. The reasons for having rules of evidence are Consistency, Fairness, and:
Reliability.
Admissibility.
Relevancy.
Materiality.

19. “The most original document is best” is the definition of:
Admissibility.
Direct Evidence.
The Best Evidence Rule.
Authentication.
“The most original document is best” is the definition of:

20. Evidence Collection Review Questions

21. Photographs of a complaint scene should be taken from:
Specific to General.
General to Specific.
Left to Right.
Right to Left.

22. Marking the appropriate identifying information directly on an item is the best way of identifying evidence, unless:
There is a bag in which the item can be contained.
Never, marking on the item is not the best way to identify evidence.
Your identifying information is not as pretty as the item.
The marking will destroy the evidentiary value of the item.

23. A thorough investigation.
Suspicion from the Board.
Evidence being unavailable, unauthenticated, or damaged.
Maintaining Evidence is very important because poor procedures with evidence can lead to:

24. Interviewing Review Questions

25. Are verbal or non-verbal cues more likely to reveal true, honest communication between individuals?

26. An interrogation is different from an interview because:
An interrogation always concludes with an admission
In an interrogation, the subject is reluctant to share information
In an interrogation, aggressive tactics are used to solicit information
An interrogation is always conducted in police custody

27. Objectivity
The ability to listen intently
The ability to share your opinions openly and succinctly
The ability to establish & maintain rapport
Which of the following is NOT an attribute of a successful interviewer?

28. The “Theme Building” interviewing technique which involves empathy for the subject and making the violation seem “understandable” in order to gain disclosure is also referred to as:
Relational.
Probe.
Rationalization.
Interrogation.

29. Inspections Review Questions

30. Which of the following is NOT a recognized avenue through which authority to conduct inspections can be established?
Legislation or Rules
Court Action
Public Outcry
Implied Consent of Establishment Owners

31. The inspector is often the licensee and public’s _______ contact with the agency.
Favorite
Only
Secondary
Least-Favorite

32. True or False: The exit interview or summary is the major step in an inspection that is most often overlooked and done incorrectly.
True
False

33. Report Writing Review Questions

34. A professional report MUST be both objective and:
Subjective.
Concrete.
Summarized.
Factual.
A professional report MUST be both objective and:

35. The Format, or design/outline of a report, must include at least:
An Introduction.
A Body.
A Closing.
All of the Above.

36. In order to make sentences in your report as clear as possible you should avoid using which types of words?
Specific.
Concrete.
Abstract.

37. Testifying in Admin and Criminal Proceedings Review Questions

38. True or False: If a mistake is made during testimony, the investigator should avoid admitting it to preserve his/her testimony.
True
False

39. Appearance and Demeanor when testifying is always important, but is it more likely to influence the decisions of a judge or jury?
Judge
Jury

40. Good courtroom demeanor.
Deceiving the defense attorney.
Inappropriate witness behavior.
Expert, but not lay, testimony.
Remaining calm, attention to detail and speaking carefully are all elements of:

41. The investigator’s personal relationship with the prosecutor.
The investigator’s personal relationship with the respondent.
Preparation and thorough knowledge of the case.
Evidentiary support.
The most important element of an investigator’s experience testifying in a hearing process is: