1. Role of Serbian Telecentres in community and regional development

2. Unemployment rate Serbia1: EU273:
General unemployment rate 25.5%, while among vulnerable groups it is from 36 to 75%2, and poverty rate goes up to 70%
women 26.1%
youth (<25) 46.4%
EU273:
General unemployment rate 10.3%
women 10.4%
youth (<25) 22.7%
1 Serbian Republican statistics institute, April 2012,
2 Poverty reduction Strategy, NES
3 Eurostat, May 2012

3. Using computers
In Serbia 50,8% person has used a computer in the last three months, and as much as 43,7% persons has never used a comuter1
Estimations are that among vulnerable groups around 70% do not use computers2
In EU27 71% persons has used a computer in the last three months
1 Serbian Republican Statistics Institute, 2010
2 IAN survey

4. Using Internet
In Serbia 40,9% persons has used Internet in the last three months, and as much as 54,1% persons has never used Internet1
Estimations are that among vulnerable groups this percentage is around 75 2
In EU27 69% of people has used Internet at least once a week i.e. 41% of vulnerable groups members
1 Serbian Republican Statistics Institute, 2010
2 IAN survey

5. Serbia -Poverty according to education level of the household head

6. International Aid Network

7. IAN International Aid Network
Local NGO established in 1997
In 2001 established IAN Telecentar – Educational department
Memberships: eMreza, Telecentre-Europe, Balkan Telecentar network, ECDL
Schools: ICT, foreign language, social skills, entrepreneurship
International certification: ECDL, ECDL Advanced, TOEIC

8. Participants Refugees Internally displaced persons from Kosovo Roma
Unemployed
Poor
Persons with HIV
Persons with disabilities
Victims of torture
Women
Youth
Youth in conflict with law
Self supporting parents
Persons with mental disorders

9. Activities Educative activities Comprenhensive approach Certification
Promotion of LLL and IT (Get Online Week, Silver Surfer competition, Internet Safety Day)
Opening/supporting new telecentres
Capacity building (workshops/conferences/TC guide/web site)
Cooperation with libraries, other NGOs, public institutions (social centres, hospitals, prisons)
Social enterprise, community centre, “mobile classrooms”

10. Effects of trainings
Gaining new, demanding skills and therefore increased competence at the labour market
Enhanced motivation and active job search
Improvement of psychological status
Higher employability

11. Thank you for your attention !
Ivan Stojilovic
IAN Telecentar Manager
ian.org.rs/education