1. IT Consumerization Strategy September 2011
Info-Tech Research Group

2. Introduction Key Insights Survey Question Graphs
In appreciation for your participation in this survey, we have created this exclusive summary of results.
The data you provided is being leveraged in our research.
Thank you for your participation.
This document has these three main sections:
Key Insights
Survey Question Graphs
Respondent Demographics
If you have any questions or concerns please contact:
Scott Koopman
Panel Coordinator
Info-Tech Research Group
Info-Tech Research Group

3. Survey Question Graphs Respondent Demographics Key Insights
Info-Tech Research Group

4. Understand the importance of security as a key NCD enabler
Consider application and desktop virtualization to support these elements through infrastructure
After security policies and systems are in place to control NCDs, enable users by:
Ensuring alignment of development efforts with app delivery mechanisms
Minimizing support challenges through device- agnostic app delivery
Focusing on expanding the portfolio of applications available on NCDs.
If the Apps Dev pipeline is full, app and desktop virtualization could expedite app delivery without development work.
Prioritize for success
All five of these factors are critical to NCD management success.
Put security systems and policies in place first.
Follow with a focus on applications and device support policies to extend the value of NCDs in the workplace.
Info-Tech Insight 42
Relative Impact on NCD Success 30 15
Security systems enforce NCDs policies
Security policies match NCDs policies
App Dev policies match NCDs policies
End user support policies match NCDs policies 14
Critical Apps are available on for use on NCDs
Source: Info-Tech Research Group, n = 126
NOTE: Each bar represents a statistical estimate of the strength of the correlation between each policy on NCD management success.
InfoTech surveys show that NCD management success requires both policy and technical controls
Security systems are the most important success factor, but those depend on alignment with both policies and enforcement/auditing procedures to be effective.

5. Invest the time to ensure adequate budget for NCDs success
A Device Management Success Score was defined as the average agreement with each of the following statements:
Expected business value is being delivered
Security/compliance requirements are being met
Ongoing service delivery costs are within the planned budget
System availability targets are being maintained
A survey of Info-Tech clients shows that NCD management success was based on the policies, enforcement and budget. Ensure that you spend your time on establishing the necessary infrastructure technologies for NCD management for your organization.
What is NCD Success?
Adequate Budget
Strongly Agree
Strongly Disagree
Device Management Success
Budget is the second largest predictor of NCDs management success
My current budget is adequate
Source: Info-Tech Research Group, n = 178
NCDs are an organizational problem. Understand the business value of NCDs through clear communication with the CIO. Use this to shape the budget requests for capital expenditures such as security and virtualization, and recognize opportunities to maximize IT value while transforming your infrastructure.

6. Survey Question Graphs Respondent Demographics Key Insights
Info-Tech Research Group

12. Survey Question Graphs Respondent Demographics Key Insights
Info-Tech Research Group

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Info-Tech Research Group