1. Professional Advice for Appropriate Medical Care
PestSure
Nurse Consultation
Professional Advice for Appropriate Medical Care

2. What is Nurse Consultation?
Nurse Consultation is a 24/7 nurse triage line, staffed by medical professionals.
Nurse Consult provides medical assessment and care recommendations.
Nurse Consultation is a 24/7 nurse triage line, staffed by a registered nurse.
Nurse Consult provides medical assessment and care recommendations.

3. PestSure Nurse Consultation
Call our dedicated nurse line with injured employee to speak with a Sedgwick Registered Nurse
Report the Claim
Calling the nurse does not substitute for claims reporting
Process Exceptions
Employee emergency or
Employee already sought treatment from the doctor,

4. Program Benefits
Critical information is gathered at the time of injury when an injured employee has not already received professional medical care
Direction/Channeling to a 5 star, quality provider through the provider benchmarking tool
Savings achieved through an overall reduction in the average cost per claim
Information is shared with the designated client contacts and Sedgwick claims examiner

5. The Nurse Consultation Team
Sedgwick Registered Nurses knowledgeable in work-related injuries provide next step care recommendations.
Operational 365 days/year, 24 hrs/day, 7 days/week.
Translation services available.
All Calls are recorded.
In the rare instance that all nurses are busy assisting other callers, Employee has the option to hold or leave a message for call-back from the nurse

6. PestSure Nurse Consultation
All Injuries, call for employee assessment and care recommendations by a registered nurse
If Self Care is recommended the Employee has the option to call a nurse back
Exceptions:
911 emergency situation
Employee has already sought treatment

7. Emergency Situations
In the event of a medical emergency Do Not Wait to talk with a nurse
Examples may include but are not limited to:
Difficulty breathing
Chest pain
Heavy Bleeding
Loss of consciousness

8. What you can expect?
Follow up survey within hours of triage
Injury occurs. Employee advises supervisor.
Supervisor reports injury per your internal process
Employee and Supervisor call the dedicated nurse line
Employee speaks confidentially with Nurse.
Nurse reviews symptoms & recommends appropriate care. If provider care recommended, Nurse schedules appointment and faxes the nurse report.
Nurse Report transmitted to Examiner, employee, and designated client contacts.

9. Remember to Report the Claim
In Summary….
Dedicated Nurse line
Phone:
Nurse Consultation Nurse – speak with a registered nurse for advice, assessment and care recommendations
Remember to Report the Claim

10. Questions?