1. Web-based library services in India: The Changing Pattern
Sovonjit Chatterjee
Library Clerk,National Library , Kolkata
Didhiti Bhattacharya
Librarian, The Assembly of God Church School, Kolkata
Ashim Kumar Halder
Library Clerk, National Library Of India

2. Introduction
In this knowledge driven society the value of information and knowledge is tremendous.
Web-based Library Services is the extension of modern ICT based services.
It will help to provide library services provided using internet as medium and library website as a gateway with the help of integrate library management system.
Among the web based library services online textbooks, databases, tutorials and a virtual library of links to other useful resources are included.

3. Background
Web based services and applications through Web 2.0 technology in education changed the scenario of the society.
With the help of Web 2.0 technology – Application like Blogs, wikis, multimedia objects, podcasting, content tagging, and online learning object are quite common features of the present education system.
Presently the users can access the resources from outside using the authentication system. To effectively use search services libraries use website as the prime gateway for providing such services along with modern web 2.0 services.
Web Based Services, Digital Library Services, Internet Library Services and Electronic Library Services are terms used synonymously.

4. Objectives To identify the categories of web based library services;
To find out the number of social networking tools available and used in the library webpage of universities of India;
To find out the library instructions available in the library webpage;
To trace the availability of web based library information services in the Institutions/university libraries of India;
To find out the modern tools available in the webpage;
To show the nature of the modern web based guides available in the Institutes/university libraries of India;
To suggest suitable measure to remove the bottlenecks in regard to web based library services.

5. Methodology
NIRF(Over All) Ranking: 2018 has been chosen as the base material for this study. It ranks 100 universities or institutes of India. For the purpose of the study first 50 institutes have been selected for the study.
The present study consists of different research methods like literature review, content analysis and online survey.
After collection of information the respective information has been put into the pre- defined data sheets prepared in MS-Excel.
Different kinds of filtering mechanisms are used to retrieve the appropriate and required information.
Based on the data sheets in Excel different kinds of tables have been prepared considering different points of view.

6. Why Web Enabled Library Services ?
Internet - Powerful tool for global communication & exchange of information.
Application of internet virtually changed - service provision of Library & Information centres in respect of accessing, processing and retrieving of information.
ICT - helps the libraries to exchange and share the resources in a far better way.
Save travelling cost and time and new options for answering reference questions.
Concept of 24/7.

7. Top 50 universities or institutes distributed across the 16 States/UT of India.
Source: NIRF Overall Ranking . (2018)

8. Institute / University Name
NIRF Rank
Institute / University Name
State/UT
Score 1
Indian Institute of Science Bangalore
Karnataka
83.28 2
Indian Institute of Technology Madras
Tamil Nadu
73.97 3
Indian Institute of Technology Bombay
Maharashtra
71.78 4
Indian Institute of Technology Delhi
Delhi 5
Indian Institute of Technology Kharagpur
West Bengal
71.39 6
Jawaharlal Nehru University
67.57 7
Indian Institute of Technology Kanpur UP
65.39 8
Indian Institute of Technology Roorkee
Uttarakhand
64.93 9
Benaras Hindu University
63.52 10
Anna University
62.82 11
University of Hyderabad
Telangana
60.54 12
Indian Institute of Technology Guwahati
Assam
60.16 13
Jadavpur University
59.68 14
University of Delhi
58.69 15
Amrita Vishwa Vidyapeetham
58.46 16
Savitribai Phule Pune University
58.24 17
Aligarh Muslim University
Uttar Pradesh
57.78

9. Institute / University Name
NIRF Rank
Institute / University Name
State/UT
Score 18
Manipal Academy of Higher Education
Karnataka
57.37
Jamia Millia Islamia
Delhi
56.18 20
Bharathiar University
Tamil Nadu
55.08 21
Calcutta University
West Bengal
53.38 22
Indian Institute of Technology Hyderabad
Telangana
53.07 23
King George`s Medical University
Uttar Pradesh
52.73 24
Vellore Institute of Technology
52.68 25
Indian Institute of Science Education & Research Kolkata
52.52 26
Birla Institute of Technology & Science
Rajasthan
52.15 27
IIT(Indian School of Mines) Dhanbad
Jharkhand
52.04 28
Indian Institute of Technology (BHU) Varanasi UP
51.85 29
University of Madras
51.52
Institute of Chemical Technology
Maharashtra
51.39 31
National Institute of Technology Tiruchirappalli
51.38 32
Indian Institute of Science Education & Research Pune
51.04 33
Panjab University
Chandigarh
50.94 34
Indian Institute of Management Calcutta
50.87

10. Institute / University Name
NIRF Rank
Institute / University Name
State/UT
Score 35
Bharath Institute of Higher Education & Research
Tamil Nadu
50.74 36
Andhra University
A.P.
50.39 37
Jamia Hamdard
Delhi
50.31 38
Siksha `O` Anusandhan
Odisha
49.59 39
Indian Institute of Technology Gandhinagar
Gujarat
49.31 40
Tamil Nadu Agricultural University
49.22 41
Homi Bhabha National Institute
Maharashtra
48.98 42
National Institute of Technology Rourkela
48.62 43
Alagappa University
48.25 44
Indian Institute of Engineering Science and Technology, Shibpur
West Bengal
48.06 45
Osmania University
Telangana
48.02 46
Tezpur University
Assam 48 47
Kerala University
Kerala
47.72
Visva Bharati
47.62 49
Tata Institute of Social Sciences
47.46 50
Thapar Institute of Engineering and Technology
Punjab
47.11

11. IIT Delhi – Library webpage

12. IIT Bombay – Library webpage

13. Distribution of the presence of social networking elements in the university/Inst. libraries of India
Type of Elements
Total Numbers
Total Presence
Facebook 50
14 (28%)
YouTube
12 (24%)
Twitter
11 (22%)
Blog
5 (10%)

14. Distribution of availability of web based library information services in the university libraries of India
Type of Elements
Total Numbers
Total Presence
Online Chat 50
16 (32%)
FAQ
15(30%)
Online Feedback
10 (20%)

15. Distribution of the availability of online library guides in the university/Inst. libraries of India
Type of Elements
Total Numbers
Total Presence
Library Rules 50
39(78%)
Library Instruction Guides
33(66%)
Gallery
18(36%)
Campus Map
11(22%)
Video Library
5(10%)
Virtual Library Tour
1 (2%)

16. Distribution of the availability of interactive tools in the university/Inst. libraries of India
Type of Elements
Total Numbers
Total Presence
Web Mail 50
05 (10%)
Mobile Version
03 (06%)

17. Distribution of E-Resources available in the university /Inst
Distribution of E-Resources available in the university /Inst. libraries of India
Type of Elements
Total Numbers
Total Presence
E-Journals 50
43(86%)
E-Books
42(84%)
Databases
37(74%)
Electronic Thesis & Dissertations
25(50%)
Publications
05 (10%)

18. Distribution of the Way Of Searching available in the university libraries of India
Type of Elements
Total Numbers
Total Presence
Web-Opac 50
26 (52%)
Single Window Search
25 (50%)
E-Resource Search
19(38%)

19. Conclusion
The modern libraries have now become evident of availability of web based library services through the library webpage.
Library professionals should put more emphasis to address the web design and implementation issues.
The delivery of the service becomes more active, efficient and quick using modern web based technologies.
The study clearly reveals that the library webpage greatly used social networking tools for the interaction.
Thus it is expected the library professionals should come forward and take proper initiatives to provide web based library services.

20. Thank You