1. Understanding the Problem
What is the problem?
CAUSE 1
CAUSE 2
CAUSE 3 1
Identify Key Pain Points for Residents
Discuss among your table the specific problem you are working to understand.
5 minutes
Identify Three Potential Causes of the Problem
As a team, list three potential causes of that problem. 2 3
Ask, Why?
As a group, discuss each cause identify. Ask “why is this the case?” and add the answer below. Continue the process and ask “why?” three times for each cause area.
5 minutes
Step Back
Identify problems that your city can realistically address in the next 1-3 years. Examine the responses and eliminate any answers that are too broad or too big. Eliminate any answers that are too narrow.
WHY
WHY
WHY 4
WHY
WHY
WHY
WHY
WHY
WHY

2. Contributing Factors
Create a few statements that describe the contributing factors of the problem.
Take the statements created and create open-ended brainstorming questions. How might we…?
What contributes to the problem?
How might we… 5
Contributing Factors
Create a few statements that describe the contributing factors of the problem.
5 minutes 6
Create Brainstorming Questions
Take the statements created and create open-ended brainstorming questions. How might we…?
5 minutes
Brainstorm Solutions 7