1. ETSI STF333: “European accessibility requirements for public procurement of products and services in the ICT domain, Phase 1” (EC Standardisation Mandate M/376 to CEN, CENELEC and ETSI) Bruno von Niman ETSI TC Human Factors Vice Chairman STF 333 Leader
GA49(07)XX

2. 17th meeting – Brussels, Belgium, 10th October 2007
Bruno von Niman
Husband of one, father of three
ETSI TC Human Factors (1994- )
Vice Chairman
Specialist task force lead expert
ITS Sweden, ICT Accessibility WG (1995-)
Activity areas with an accessibility focus (1993- ):
Research and development of accessible
mobile and office communication
Assistive device connectivity
Childrens’ ICT
Multicultural accessibility
eHealth user experience
Web accessibility (WAI) and security (consumer focus)
Mobile Web accessibility (consumer focus)
Societal aspects of usability and accessibility standards (Ph.D. research)
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Presentation topics
(ETSI and TC Human Factors – for reference purposes)
M 376 Phase 1, Team #1: STF333
Team
Work plan
Contacts
Coordination activities
AoB, Q&A
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4. Standards – starting with the user experience
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ETSI
One of three European standards
Organizations (ESOs), established in 1989
Officially recognized by the EU & EFTA
Develops globally applicable ICT standards
fixed, mobile, radio, broadcast, internet
other areas
Independent, not-for-profit
Direct member participation
16,000+ publications available on-line, for free
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ETSI TC Human Factors
Responsible for human factors
issues in all areas (horizontal)
Ensures that ETSI takes into account
the needs of all users
Produces standards, guidelines and
reports that set the criteria to optimize
the user experience
Chairman: Stephen Furner (BT, UK; 3rd term)
Vice Chairmen: Lutz Groh (Siemens, Germany)
Bruno von Niman (ITS, Sweden)
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7. Address the needs of all users
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ETSI STF 333
Nikos Floratos, Richard Hodgkinson, Bruno von Niman (STF Leader), Gunnar Hellström, Walter Mellors, Sean Hayes
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“European accessibility requirements for public procurement of products and services in the ICT domain, Phase 1” (EC Standardisation Mandate M/376 to CEN, CENELEC and ETSI)
Open, collaborative, liaison-dense process
Welcome requirements, input and comments through true, all-accessible communication means supported:
Homepage:
WAI-AAA WCAG 1.0 version currently at
isotis.org/demo/ETSI_website/STF333.html
Voice calls: +46 733 66 12 82 
Text calls (v.21): +46 8 556 002 05
Total conversation (SIP only; speech, text and sign language supported):
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Deliverable (1/2)
An ETSI Technical Report (development during September 2007 – October 2008; project ends in March 2009) that will provide:
An inventory of ICT products and services (grouped in technical areas) that are usually bought by public procurers
which will cover at least the ICT products addressed in Section 508 and Canadian toolkit.
Other ICT products may be added, if identified as bought by public administrations.
A forward-looking approach will be taken.  
A list of existing functional accessibility requirements in Member States and internationally
for those ICT products and services within each technical area, particularly those currently in use in public procurement
The requirements will cover the concepts of “Design for All" and “Assistive Technology".  
In each technical area, gaps will be identified where no accessibility requirements exist
suggestions will be provided for developing missing or additional requirements.  
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Deliverable (2/2)
4. A list of existing national, European and international standards and technical specifications (in the sense of Directive 98/34) will be identified which might comply with those requirements.
An assessment will be made on whether the above mentioned requirements can be used as either technical specifications or as criteria for awarding public contracts (in the sense of the Public Procurement Directives).  
5. A proposal will be made for a standardization work programme for the development of requirements and award criteria
that still do not exist or that are not yet standardized or where the existing requirements are not considered adequate or suitable as either technical specification or award criteria.
The work program will provide an indication of the types of standardization deliverables best suited to carry out the work described in phase II of the Mandate, other than for II.1 where an EN is required.
Development in close collaboration with the CEN PT ”Team 2”
Cross-approval of deliverables by all three ESOs
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Time plan
September Start of work, progress reporting to ETSI TC HF
October Coordination with CEN and ICTSB/DATSCG (future dates will be developed); release of first public ETSI Draft TR; frequent updates will follow
December Reporting to the Steering Committee (date issue; additional
dates will be added)
February Progress reporting to ETSI TC HF
March Interim Progress Report to EC/EFTA
June Workshop review of final draft TR and progress reporting to ETSI TC HF
Sept/Oct Progress reporting to ETSI TC HF, including the submission of the updated Final Draft TR, for approval process (end of development work)
Formal reporting and closure:
February Final report to ETSI TC HF and publication of the ETSI Technical Report by the ESOs, following joint agreement
March Final Report to the European Commission and EFTA and closure of the project
The M 376 Phase II work will follow.
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13. First work session (September 2007)
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14. Current investigation topics
Forward-looking, broad ICT perspectives
Functional, service-centric focus
Lifecycle approach
Weight of accessibility requirements
Matched to current proceses
SIMAP, CPV codes,practices
Lessons learned?
End user segmentation investigation
business- consumer-ish use, children, etc
Study of national requirements, toolkits, state-of-the-art approaches,
other available options
Global liaisons and cross-referencing
Degree of achievable harmonization
CEN PT coordination
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First coordination and reporting activities: TC HF, CEN/BT/WG 185 (eAccessibility), Team#2
Home page published on 24th September
3 days after start of work
Progress report to ETSI TC HF on 26th September
Liaisons initiated during October 2007
Brussels, 1st October
coordination and activity planning meeting (phone conference)
Issues raised:
Time plan and coordination
Generic requirements for specific areas?
Accessibility of draft documents
Brussels, 2nd October
Presentation to CET/BT/WG185 and EC Officials
Under planning: 3G World Congress 2007, ITU 2008
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16. Brussels, 2nd October: Presentation to CET/BT/WG185 and EC Officials
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Next work session(s)
Work always ongoing ( s, DocBox, phone conferences)
2nd face-to-face
17-19th October 2007, at ETSI
On the agenda:
The open issues
Liaisons
First public draft
Preliminary 3rd face-to-face work session
14-16th November 2007
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18. THANK YOU!
GA49(07)XX