1. Wily
.com

2. What we’re talking about
What is the performance pie
What are the pieces?
The Performance Analysis Check Sheet

3. Factors of Performance

4. Performance Analysis Checklist Position:______________ Task:________________
Knowledge and Skill
Is training provided?
Could they do it if their lives depended on it?
Did they ever perform the task properly.
Capacity
Do they have the mental capacity?
Do they have the physical capacity?
Do they have the prerequisites for training?
Standards
Do they know what to do?
Do they know when to do it?
Do their supervisors agree on what and when?
Measurement
Is performance measured.
Are measurements based on task performance.
Are the measurements objective.
Feedback
Are they informed about how they are doing?
Is feedback tied to performance?
Is feedback given by someone who matters?
Conditions
Is enough time available?
Are the all the right tools and equipment available?
Are task procedures clear, workable and as simple as possible.
Incentives
Is there incentive for performing well?
Is “punishment for good performance” prevented?
Are all available incentives being used?

5. Performance Analysis Checklist
Knowledge and Skill
Is training provided?
Could they do it if their lives depended on it?
Did they ever perform the task properly.
Capacity
Do they have the mental capacity?
Do they have the physical capacity?
Do they have the prerequisites for training?

6. Performance Analysis Checklist
Standards
Do they know what to do?
Do they know when to do it?
Do their supervisors agree on what and when?
Measurement
Is performance measured.
Are measurements based on task performance.
Are the measurements objective.

7. Performance Analysis Checklist
Standards
Do they know what to do?
Do they know when to do it?
Do their supervisors agree on what and when?
Measurement
Is performance measured.
Are measurements based on task performance.
Are the measurements objective.

8. Performance Analysis Checklist
Feedback
Are they informed about how they are doing?
Is feedback tied to performance?
Is feedback given by someone who matters?
Conditions
Is enough time available?
Are the all the right tools and equipment available?
Are task procedures clear, workable and as simple as possible.

9. Performance Analysis Checklist
Incentives
Is there incentive for performing well?
Is “punishment for good performance” prevented?
Are all available incentives being used?

10. Summary Performance issues need to be dealt with
Not every performance issue requires the same type of intervention
This is a diagnostic tool it does not solve the problem, you now have more work to do … sorry bout that