1. Communication Basics
-Ichhya Malla

2. Read this sentence

3. Spontaneous Speaking

4. SPONTANEOUS SPEAKING IS MORE COMMON THAN PLANNED SPEAKING

5. AGENDA

6. ANXIETY

8. STEP I- GET OUT OF YOUR WAY

9. SHOUT THE WRONG NAME

10. REMEMBER

11. SLOW DOWN AND LISTEN

12. OBJECTIVES
To know the Basics of Greeting, Welcoming, Announcing, Thanking and Bidding Goodbyes

13. GREETING Greeting Style Waving Handshake Touching hand to forehead
Kiss
Hug
Touching forehead to forehead
Bow
Namaste
Touching nose/ear

14. GREETING STYLE

15. FORMAL INTERACTION
NAME
PLACE
QUALIFICATION
FAMILY BACKGROUND
HOBBIES

16. NAME My Self………………………….. This is ……………………… I am Mr./ Ms. ………………..
Good Night, my name is………………………
Good morning/Good afternoon/Good evening/Hello! My name is…………../I’m…..
I’d like to introduce myself. I’m…………………..

17. PLACE I’m from……………… My hometown is………………………………
I’m a native of………………………..

18. QUALIFICATION I have graduated from…………..
I have completed my……………….from……..

19. FAMILY BACKGROUND There are ……….members in my family.
I have a family of…………………….
There are five members in my family, including me.

20. HOBBIES My hobbies are…………………. My interests are…………………
I like to…………………………….

21. DO NOT FORGET TO SMILE

22. GREETING Colloquial Formal Hi! Hey! Ehh! What’s up? Are you ok/fine?
Hello!
How are you?
How are the things?
How is your life?

23. The reply to this question(normally positive)
Colloquial
Formal
“Cool!”
“Fine.”
“So-so.”
“Fine thanks, and you?”
“Fine thanks, what about yourself?”

24. Introducing at a Conference Setting
Ichhya Malla, Trainer, glossaPrep
Good afternoon. I am pleased to meet you all here. I am Ichhya Malla. I am a business woman and also a lecturer. Look forward to a great meeting ahead today. Thank you.

25. Example
Rakesh: “Hi Sagar, how’re you?” Sagar: “Fine thanks, and you?” Rakesh: “Yeah, fine.”

26. How to Introduce Someone?
“Sagar, have you met my colleague Reena?”
“Sagar, I’d like you to meet my colleague, John.”
I: “Mom, this is my friend Sagar. Sagar, this is my mother.”
Sagar: “Hello aunty, nice to meet you./It’s pleasure meeting you.”
Mother: “Please to meet you Sagar./Me too.” OR
Mom, Sagar. Sagar, Mom

27. How to Approach if Someone is Busy?
Say “EXCUSE ME.”

28. IF SOMEONE SAYS “THANK YOU”
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29. QUESTIONS