1. Sheffield Patient Participation Group Network
. 29 November 2018

2. PPG at Birley Health Centre
Charles Heatley GP

3. Birley Health Centre Frecheville 8500 patients Purpose built 1992
5 partner GPs
1 salaried GP
2 Nurse Practitioners
3 Practice Nurses
4 Health Care Assistants
Health Trainer
IAPT, Physioworks

4. PPG
PPG for about 30 years
Current attendees up to 15, 20 members including local councillor
Meets quarterly for 1 hour
Agenda invitations, minuted
Practice manager, receptionist, 1-2 GPs in attendance

5. What do we talk about? Appointments, appointments and appointments
Prescriptions
Transport
Car Park!
Update on staff changes, training
Requests

6. What do we all get from it?
Critical Friends, a number of patients recruited through complaints
Explaining why things are as they are
Patients tell you how it is
Keeps the team’s focus

7. What could work better? How do we spread news better? PPG Newsletter
Website
WhatsApp/facebook etc?

8. Patient Experience in GP Practices Sarah Neil Quality Manager – Patient Experience.

9. Planning for the PPG Network

10. Questions to consider
What do you get out of attending the PPG Network?
What would you like to get out of the Network that you don’t at the moment?
What should be the purpose of the PPG network?
Membership – Who should be here?
The position against target determines how much each CCG gets of the funding that NHS England decides is available to distribute to CCGs. Because we are more than 5% higher than our target allocation, this means we receive a lower cash uplift than the majority of other CCGs – see next slide

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