1. Nathan ramessar narindra pustum tanveer
Group 4 members:
Nathan ramessar
narindra pustum
tanveer

2. OBJECTIVE Specific Objectives: explain the roles of users;
Content: Inclusion of IT professionals, end users: expert users, novice users; definitions and examples.

3. What is an it professional
-When you hear the title IT professional, do you have an understanding what it actually means? Or, what he or she does? If you are a professional of any kind, you are engaged or qualified in a profession that requires special education, skill or training. All three  are necessary requirements for an IT professional to tackle today’s computing world.
-IT professionals characterize or conform to the ethical or technical standards of a profession. Technical standards move forward in every industry. But the speed of the IT industry moves at a more broad and rapid pace.

4. WHAT DO IT PROFESSIONALS DO?
-IT professionals do a number of different tasks. They are the people who test, build, install, repair, or maintain the hardware and software associated with complex computer systems in one or more locations.
-Some companies will hire several IT professionals throughout the world in order to maintain their wide range of networks and computer systems. The nature of the internet allows IT professionals to do their jobs from any location. But in certain instances, like when there is a hardware issue, the IT professional will need to physically alter the broken system.
-Once an IT professional is employed, he or she will constantly be acquiring new IT skills and training. This is because not every company that IT professionals service will use one coding language, one operating system, one database tool or one methodology.

5. Information technology end users
-In information technology, the term end user is used to distinguish the person for whom a hardware or software product is designed from the developers, installers, and servicers of the product. -To simplify, the end user is the person who uses the software or hardware after it has been fully developed, marketed, and installed. It is also the person who keeps calling the "IT guy" with questions about why the product isn't working correctly. Generally, the terms "user" and "end user" mean the same thing.

6. Information technology expert users
-An Expert User can be described as a Domain Expert who uses Computers and Computer Programs to accomplish tasks within the Domain. A user who knows what needs to be done and determines to use the capabilities of the computer to accomplish Project or Process Targets.

7. Information technology novice users