1. College English Course for Overseas undergraduates
暨南大学外招生《大学英语》教学课件
College English Course for Overseas undergraduates
JNU QUALITY COURSE
暨 南 大 学 外 国 语 学 院

2. MARKET LEADER 体验商务英语 综合教程第三册
a new language course for tomorrow’s business leaders
intermediate Business English
Course Book 3
JNU QUALITY COURSE
暨 南 大 学 外 国 语 学 院

3. MARKET LEADER BOOK THREE
UNIT EVELEN
CHANGE
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JNU QUALITY COURSE
暨 南 大 学 外 国 语 学 院
外语学院大学英语教学部外招生教研室制作

4. ML Book three unit eleven overview
Vocabulary
not available
Starting up
Language review
reporting
Listening
resistance to
change
Skills
meetings
Reading
managing
change
Case study
Acquiring Metrot
JNU QUALITY COURSE
Textbook-- page(6-13)
暨 南 大 学 外 国 语 学 院

5. How come?

6. Warmer: what ‘s the word in the gaps?
_____ of direction
_____ one’s mind
_____ of heart
_____ one’s way
_____ money
_____ the subject
Small _____
Make a _____
All _____!
No _____
Wind of _____
Do sth. else for a _____

7. What has been the most signicant change in your life?
Going to school/ university?
Getting your first job?
Dating your first true love?
Failing in the final English exam?
Being abandoned by your gf/bf?
Leaving your motherland?

8. Vocabulary in starting up
Clash:冲突；抵触
e.g. a clash of views见解的冲突
Merge:合并
Merger:合并企业
Relocate: 迁址
Exotic: 异国情调的
Hostile:怀有敌意或恶意的
Make redundant:裁员

9. Reading: making change
Discussion:
1.Do you like your life to be always changed or stay still?
2. Do you see change as a danger, an opportunity or a challenge?

10. Key words & expressions
Renew
Adapt to
Hang on to
Rationale
In … terms
Come to the conclusion
Provide with
Gradual
Bureaucracy
Bold
Energise
Invigorate
Stimulate

11. Key words & expressions
Relish
Paralyse
Incremental
Compared with
External standard

12. Q: What is Welch’s general attitude to change?
Answer:
His attitude is that change is an opportunity. It can represent a challenge and it can also represent a danger, but it is essentially an opportunity.

13. Which quotation: Refers to how people react to change? quotation 3
Refers to the qualities and abilities that a leader of GE should have?
quotation 5
Gives examples of a famous British and American political leader?
quotation 4

14. Which quotation
Suggests that giving people full and clear information is important?
quotation 2
Suggests that companies that do not change will not survive?
quotation 1

15. Does & Don’ts: what should(n’t) a company do reacting to change?
Bring people into the change process.
Start with reality.
Get all the facts out.
Give people the rationale for change.
See change as an opportunity.
See change as a treat.
Let bureaucracy beat you.
Be frightened or paralyzed by change.
Think in incremental terms.

16. Words and phrases suggesting the idea of change
Possible answers:
Renewing itself, leaving the past behind, adapting to change
The change process
Winning and losing, threat, opportunity
Gradual change, transformation, gone through, big bold changes
Energise, invigorate, stimulate
Incremental terms, fundamental change

17. Match the words and their meaning:
The reason for an action
Potential danger
Courageous
To enjoy
Rationale
Threat
Bold
Relish

18. Listening: resistance to change
List the points Jeremy Keely mentions about why people resist changes.
Answer: Uncertainty, fear, lack of trust, lack of control.

19. Listening 2 Make notes under the headings below: Situation
Chief executive
Communication
Difficult decisions

20. A situation in which change was handled well
Situation- client company, number of years ago, cost reductions and new marketing strategy necessary
Chief executive- new to board, published new targets within three weeks, informed everyone
Communication- chief executive's message communicated clearly to all concerned widely from the beginning, face to face communications and weekly letter giving progress update
Difficult decisions- employee cuts

21. Complete these sentences.
1. The client had to ____________reduce its cost.
2. It was trying to compete with its major competitor on a basis of ___________________.
3. The major competitor has a major ____________.
4. Every single person in the organization knew this chap’s _________.
5. They were going to __________the market.
6. The company was going to go for much larger _________ and for much more “value added.”
significantly
volume
lead
vision
segment
margins

22. Language review: reporting
Flash 1
Flash 2

23. Language review: reporting
Task A-answers:
1 I’m looking forward to the changes
2 when will the report be published?
3 Nobody ever tells me anything.
4 Many staff have taken time off work.
5 Can(Could) we bring forward the next round f changes?

24. Language review: reporting
Task A-answers:
6 We need to (must) recognise that resistance to change is natural.
7 The changes don’t affect the shop floor workers, but they have to know what’s going on.

25. Language review: reporting
Task b-answers:
Klaus said he didn’t understand why this was happening. Joel added that he was very worried about his future. Lisa complained that she felt out of control of the situation and Maria wondered what was going to happen to her. Diego emphasised that the new system would bring many benefits and was good for all the staff. Lydia complained that nobody had asked her what she thought.

26. Language review: reporting
Task b-answers:
Rosa asked whether they would have any training on the new computers. Claudia added that she didn’t trust the decision makers, but Ludmilla said that she welcomed the changes. She emphasised that they would improve the company a great deal. John complained that they had introduced the changes too soon and said that this had surprised everybody.

27. Skills: meetings Good meetings: clear objectives
participants well prepared
constructive discussions
all points on the agenda covered
meeting starts punctually and runs to time

28. Bad meetings:
the chairman talked too much
discussion dominated by few participants
participants talk among themselves
discussion gets heated and personal
meeting goes on far too long

29. Match the words in the box to the definitions below
answer:
Chair
Participants
Attend
Agenda
Item
Any other business
7. Propose
8. Second
9. Vote
10. Minutes
11. Send your apologies
12. Action points

30. Listening 11.3
Tick the expressions in the useful language box on page 91 that you hear.

31. Case Study
Acquiring Metrot

32. Background
Last June, readers of the business magazine, Investor International, were given some information about the Cornerstone Group, please read the profile on page 92

33. Listening
The chief Executive of Metrot gave a television interview for European Business News. He was asked about Cornerstone’s plans for Metrot. Listen and note what he says.

34. Problems Low morale Lack of information Salary cuts Staff turnover
Redundancies
Expansion plans
Low productivity
Longer working hours
Employee welfare
Factory closures
Relocation
Poor communication
Restructuring
Management interference
Speed of change

35. Task
Draw on the language and skills you have learned in this unit to have a sucessful meeting with a positive income
Write an action minutes for the meeting

36. Thank you!