1. Staying on Schedule The Vermont Way
FNS WIC EBT User Group July 2014

2. The Play Transfer of Mountain Plains SAM MIS On-line EBT with Xerox
Modification to add on-line version of universal interface on behalf of the User Group
On-line EBT with Xerox
conversion from home delivery and other food delivery systems
Vermont Department of Health

3. The Scene Small geographic area
12 local agencies, all State health district offices
Push-pull pressures
Vermont Department of Health

4. The Players 2 User Groups 2 FNS Regions + Headquarters
3 Vermont IT Units
4 contractors
6 project managers
7 State WIC staff
2 user groups – Mountain Plains for the SAM, Northeast Coalition of States for EBT
2 FNS regions – Mountain Plains & Northeast, HQ MIS, EBT, Policy folks
3 VT IT units – Department of Information & Innovation, Agency of Human Services, Department of Health
4 contractors – Ciber for MIS, Xerox for EBT, DRC for quality assurance, Keller & Fuller for subproject work & technical assistance
6 PM – Primary PM plus one for each contractor and DII oversight
Vermont Department of Health

5. The Schedule 42 months from IAPD approval to full implementation
Pilot scheduled to begin 6/1/2015
Roll out complete 3/31/2016
Vermont Department of Health

6. Schedule Management Meetings, meetings, meetings Daily PM/Sponsor
Weekly PM
Weekly Executive Steering Committee
Monthly FNS Oversight
Monthly (for now) Implementation/IT
Standing meetings
-Daily PM/sponsor meetings
Weekly executive steering committee meetings (status, risks, updates – half hour, status reports submitted in advance, notes issued immediately following)
Weekly PM meetings (coordination, discussion, planning)
Vermont Department of Health

7. Schedule Management 2 Clear expectations, clearly communicated
Simultaneous review of documents
Great documentation, readily available
Continuous communication
Contingency exploration
Advance preparation
Vermont Department of Health

8. Vermont Department of Health

9. The Show Must Go On Executive management support Conflict resolution
Escalate issues early
Nobody’s perfect
Don’t panic!
Agility & flexibility
Vermont Department of Health

10. More info donna.bister@state.vt.us 802-863-7508
Vermont Department of Health