1. School Visit at the MFSA Introduction Peter Grech Manager – Human Resources Unit Malta Financial Services Authority Attard – BKR 3000 tel: 2548 5539 email: pgrech@mfsa.com.mt

2. Objectives of the visit enables students to learn slightly more about financial services provides assistance and guidance to students who will shortly be making decisions about their future career

3. Financial Services BankingPlayers Non-bank Financial ServicesPlayers Investments & Trusts ServicesPlayers InsurancePlayers MoneyBall RegulatorsReferee/Umpire MarketPlaying field

4. The Curriculum Vitae A CV is a document that provides an overview of a persons qualifications (hard skills) and other skills (soft skills) in a clear and effective manner Examples: – Hard skills certificate, diploma, first degree, masters degree, doctorate, others – Soft skillscommunication skills, others

5. Hard Skills What are hard skills? – Hard skills are more of what might appear on your CV (resume) - your education, experience and level of expertise

6. Hard Skills: Foundation List of O Levels – required – English – Maltese – Mathematics – Accounts and Economics / Business Studies – ECDL – Science Subject – Other language

7. Hard Skills: Foundation List of O Levels – good to have any of these: – History – English Literature – Computer Studies – Any other subject/s

8. Hard Skills: Qualifications Entries to the financial services industry: University of Malta: – Degree in Banking & Finance – Degree in Accountancy – Degree in Economics – Degree in Insurance – Degree in Law – Degree in Maths & Computing – others MCAST: – Diploma in Banking & Financial Services – Diploma in Business – Diploma in Insurance Studies – AAT Diploma in Accounting – BTEC Diploma in IT – others

9. Why this emphasis? To show that the University degree is not the only way into the financial services sector

10. Opportunities Opportunities available within the financial services sector: – Duty travel

11. Hard Skills - Opportunities – Further studies and personal development Training Providers: MCAST Malta International Training Centre - MITC Institute of Financial Services Malta - IFS Institute of Legal Studies Malta – ILS Institute of Financial Services Practitioners – IFSP Society of Trust & Estate Practitioners – STEP Malta Institute of Accountants - MIA University of Malta Others

12. Hard Skills - Opportunities – Career Advancement Example: – An Accounting Technician may join the financial services sector as a clerk and climbs up the scale through the undertaking of an A.C.C.A.

13. Planning Ahead Where do we go from now? –I–Immediate goal: achieve good results at O level –S–Start thinking about what best fits your aptitude: what do I prefer to do? –G–Get involved in activities other than those organised at school

14. Soft Skills What are Soft Skills? – Soft skills are essentially people skills – the non technical, intangible and personality–specific skills – Soft skills are acquired and experienced – they cannot be developed by merely reading text books

15. Soft Skills: Personality Traits Questions to ask: – How well do I work with others? – How effectively do I communicate? – Am I a leader or a follower? – Do I often influence others? – How do I behave in a small group or a large group? – Would I be a flexible worker?.... Do I normally take an I can do attitude? Answer to remember: – The answers to the above questions determine your strengths as a leader, listener, negotiator and conflict mediator

16. Soft Skills: Developing Your Skills Work with others: – meetings – voluntary work – development and training opportunities – sports – adventure – drama

17. Soft Skills: Benefits Help advance in your career Offer personal growth Help you increase your self-confidence Help you stand out among job seekers

18. How to prepare a CV Personal details – name, address, phone number, email address, age Career history – starting with your most recent job first (if applicable) (hard skills) A personal profile which sells yourself and your qualities, tailored towards the job you are applying for (soft skills) Qualifications and training from previous job (hard skills) Interests, especially if the skills or teamwork concerned are relevant to the job (soft skills) Any extra information, such as reasons for a career change References, ideally two or more

19. Before / At An Interview Prepare yourself well before the interview – visit the organisations website Be punctual Be a good communicator Make sure you are appropriately dressed See that you are well groomed Watch your body language – posture and eye contact Switch off mobile Dont hold back from showing what you can do Be ready to say why you are the one who should be selected

20. 6 things to never say at work "I can't take on any more work. I'm completely overwhelmed already" "Joe is an idiot" "That's not fair!" "That's not how we did it at my old company" "I'm bored" "I'll have it on your desk by 3 p.m." (when you know you won't)

21. Careers in Finance website