1. IST346: Workstations & Clients

2. Agenda
Discussion
Content
???
Wrap-Up

3. Discussion Questions
What exactly is a workstation? Why are they / should they be a fungible resource?
Should a user’s data be stored on a workstation? Explain.
What types of workstations were covered in the readings?
What type of workstation is “Remote Lab”?
What is one, some, many?
Why shouldn’t you just throw out / recycle your computer when its no longer useful to you?
Give students 1-2 minutes for each question. Its important to provide them with the opportunity to answer the questions based on the reading, labs, and assigned homework.

4. Lab Debrief
Lab E

5. Your Computer Who set it up? Do you back up your data?
If there's a problem with it how do you fix it?
When you get a new one, how will you set things back up?

6. Now Imagine being responsible for all of these

7. Workstation, in a Nutshell
Operating System
Configurations
Applications
Workstation

8. What doesn’t belong on a workstation?
Anything associated with that user. User’s preferences for the application, User’s data files.

9. Evard’s Cycle for Workstation Configurations
Rebuild
New
Update
Build
Debug
Unknown
Configured
Initialize
Clean
Entropy
Retire
Retire
Off

10. Check Yourself
Why is it important to keep your computer / phone / tablet “up to date”?
What types of user activities might cause a workstation to transition into an “unknown” state?
As an administrator what types of approaches can you take to mitigate this from happening?
What are the repercussions of your approach? What are the trade- offs?

11. Challenges to Managing Workstations
How do you keep them in a configured state yet still permit use?
Untether user’s data from the workstation.
Keeping the software up to date.
Restoring to a working state.
Doing this all “at scale”…

12. One, Some, Many
An Incremental approach to deploying changes and updates.
One. Test the automated update on one computer (usually a test machine). Document the impact of the update.
Some. Apply the update to a few computers. Usually, the remaining test machines of various configurations and always to the computers in the IT department. (We call this dogfooding – eating your own dog food.)
Many. Apply the update to the rest of the organization, making sure to inform users of the potential impact of the update.

13. Group Activity
Workstation Selection

14. Buying Workstations Assemble into groups of 3 for this activity
You have been tasked with outfitting your company's sales team with 250 new units. Here is your criteria, based on the sale team’s feedback from the previous laptops:
Your line of business application is web-based – so internet connectivity is mission-critical while constantly out of the office.
At least 4 hours of battery life, and 14” screen minimum.
2 year replacement cycle.
Your group should research a solution which has a low TCO and satisfies these requirements. Present your cost / unit.
How is it warrantied?
Does the network support the requirements?

15. Your To-Do List What to work on for next class
ALWAYS CONSULT THE SYLLABUS
What to work on for next class

16. Exit Ticket
Share one thing you learned today that you didn’t know before class!

17. Questions?