1. ”From Policy to Practice”
European Conference on eGovernment Applications:
”From Policy to Practice”
Presented in Hong Kong Feb 98. 1

2. Promoting eGovernment within eEurope
Basic Data
Date November 2001
Duration 1,5 days
Participants ca. 500
Organisation Joint Presidency - Commission, in cooperation with countries and expert advisors
Promoting eGovernment within eEurope

3. eGovernment Conference - The Process
Practice
Policy
Good Practice Proposals
Sept
2001
Building Blocks
Sandhamn
Benchmarking .
External experts
Personal Representatives
Nov
2001
Political Declaration
eEurope Good Practice
eEurope 200x,
Barcelona
2002
eEurope Prizes

4. Key European players in eGovernment
Participants
Central, regional and local administrations
Ministers
Users, industry
International organisations and institutions
eEurope countries (incl. EFTA), Candidate countries and a few other countries
Participation by invitation
Key European players in eGovernment

5. Building on and deepening eEurope
Objectives
Mobilise interactive electronic public services
Make visible concrete benefits for citizens/business
Show where Europe presently stands (incl. eEurope benchmarking results)
Advancing key issues for successful eGovernment
Address eGovernment perspectives after 2002
Building on and deepening eEurope

6. Mobilisation of creativity in public sector
Results
Key lessons to be learned
Uptake & dissemination of good practices
Input for eEurope action after 2002
Mobilisation of creativity in public sector

7. Practical orientation, policy perspective
Main characteristics
Action oriented: presentation and demonstration of concrete cases
Visualisation through exhibition
Comprehensive: all levels of government
Balance between local, regional, central
Putting the user (citizens, companies) at centre
European (possible speakers from elsewhere)
Practical orientation, policy perspective

8. Exhibition Exhibition Exhibition
Conference Structure
Day 1: Full day
Plenary session
political
visionary
benchmarking
Four parallel sessions
themes, applications
Day 2: Half day
lessons from cases
launch of eEurope Prize
eGovernment after 2002
Closing
Press conference
Exhibition Exhibition Exhibition

9. The Call for Applications
European Conference
on eGovernment Applications:
“From Policy to Practice”
The Call for Applications
Presented in Hong Kong Feb 98. 1

10. Objectives
Get leading examples of currently used interactive applications at all levels of government
Feature them on the conference Website
Exhibit/present them at the conference
Short description (max 3 pages) to Commission to
Deadline for proposals 14 September 2001

11. Evaluation Process
Follows approach of Information Society Technologies Programme
Selection by External Independent eGovernment Experts
Industry
Academia
Organisations
Commission Support
Confidentiality / Security / No conflicts of interest
Predefined criteria

12. Informal Call - spreading the word
Networks
National governments
Regional and local level
Key events
Conferences, seminars etc.
Conference web site
europa.eu.int/eeurope/frompolicytopractice

13. Selection Criteria Interactivity Availability and accessibility
Level, quality and speed
Availability and accessibility
24/24 interactive service,
Access for special groups
Benefits
Users (time and money saved)
Administration (staff made available, cost saving)
Government process reorganisation
Impact on back-office organisation
Function-based, life-events based service
Impact
Number of users, usage intensity
Transferability
Example setting
Key issues, such as user idf, security, data sharing

14. Other aspects to be described
Operational implementation aspects
Outsourcing
Public/private partnership
Experience and potential
Particular strengths
Unsolved challenges
Potential for development

15. Types of services: indicative list to Citizens and to Businesses
Income taxes
Job search
Social security
Personal documents
Car registration
Building permission
Declaration to police
Public libraries
Certificates
Education enrolment
Change of address
Health-related services
eTransport
Social contributions
Corporation tax
VAT
Registration of company
Data to statistical offices
Customs declaration
Public procurement

16. Presentation of the Applications
Presented in the thematic sessions
By representative of the administration
Demonstrated at the exhibition
Possibility to test key features
Posted on the conference web site
Exposure for all applications
Wide visibility and publicity for good applications

17. Timetable of the Call 22 June Launch of call 10 July Information day
14 September Deadline for applications
24 September Start of evaluation
mid October Results available
29-30 November e Government Conference “From Policy to Practice”

18. Suggestions from you How to enrich the conference
to generate concrete examples
can the conference help furthering eGovernment in the future
Idea on the “building blocks model”
What are the real key issues you experience on the field

19. The Conference on the Web
europa.eu.int/eeurope/frompolicytopractice

20. Example Building Blocks
For Conference Themes
Ease of use / interactivity
Benchmarking
Inclusiveness
Trust & Confidence
User identification
Privacy
Security
Data sharing / interoperability
Life-event orientation
Back-office re-organisation
Transparency / traceability
etc….