1. HOW TO MAKE THE TOUGH CALL Dr. Samuel R. Chand People calls are the toughest calls.

2. DISCERNING THE THREE CATEGORIES OF PEOPLE IN YOUR LIFE Those people who are there for a this is usually lost when the reason is over reason season lifetime Those people who are there for a this is usually lost when the season is over Those people who are there for a this is never lost regardless of the nature and level of relationship...Each one is dealt with differently...

3. Is my information ? What are the consequences and bad? A m I being a ? QUESTIONS TO ASK WHEN MAKING THE TOUGH CALL accurate good wimp

4. QUESTIONS TO ASK WHEN MAKING THE TOUGH CALL (con't) credible internal emotional Who can give me wise and counsel? Do I have support when the tsunami hits? Do I have internal reserves?

5. STEPS IN MAKING THE TOUGH CALL Dismiss Discipline Document Discuss

6. ISSUES THE TOUGH CALLAFTER Second guessing everyone agree The need to explain to The need for people to with our decision

7. The need for the person affected to agree with our decision ISSUES AFTER THE TOUGH CALL loneliness Dr. Samuel R. Chand, 950 Eagles Landing Parkway, Suite 295, Stockbridge, GA 30281 www.samchand.com Misjudging peopletheir words, glances, body languageparanoia Acute sense of