1. Quarter Quality Report
OBSERVATION UNIT
Quarter Quality Report

2. USACS Observation Unit Stats Volume
Example
GOAL
USACS Observation Unit Stats Volume

3. GOAL
LOS IN HOURS

4. CONVERSION RATE to INPATIENT OBSERVATION%
Conver T
Inpat
ient
CONVERSION RATE to INPATIENT OBSERVATION

5. HOSPITAL BED DAYS GAINED

6. Observation Unit - Patient Satisfaction Scores
GOAL
Observation Unit - Patient Satisfaction Scores

7. Observation Unit - 30-Day Readmission Rate
GOAL< 5%
Observation Unit - 30-Day Readmission Rate

8. Observation Unit - Patient Falls

9. Observation Unit - Medication Errors
# of Errors
Observation Unit - Medication Errors

10. OBSERVATION UNIT – BLOOD DRAW ERRORS# of
Errors
OBSERVATION UNIT – BLOOD DRAW ERRORS