1. Using Driver Diagrams for Quality Improvement
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Using Driver Diagrams for Quality Improvement
Helen Parsons
(Somerset Partnership)

2. ‘if you don’t know where you are going, any road will get you there’

3. Aim AIM PRIMARY DRIVERS SECONDARY DRIVERS CHANGE IDEAS

7. Getting some glasses?

8. Think of a Driver Diagram

9. When you combine the 3 questions with the…
The Model for Improvement
What are we trying to
Accomplish?
When you combine the 3 questions with the…
PDSA cycle, you get…
How will we know that a
change is an improvement?
What change can we make that will result in improvement?
Act
Plan
Study Do
This is the collaborative model for executing change – 3 questions and PDSA
…the Model for Improvement

11. What are the best ways to lose weight?
Reduce calories going in
Increase calories being used
Weighing every day will not help lose weight

16. Welcome to your Italian restaurant …..
You own a family run pizzeria
Things are a little slow……..
You have a small group of regular customers but would like to increase this
You are keen to maintain your traditional Italian feel
How can you make things better
What will be your aim?

18. Things to consider
Driver diagrams are a ‘live’ tool. They will change over time as you make changes to your system
If you can make your drivers measurable you have created a measurement framework for determining progress towards your overall goal
Creating a driver diagram with a team ensures that everyone understands your goal and how they can contribute towards achieving it
Driver diagrams will vary from place to place - there is no definitive ‘right’ answer as your local situation may be very different from other parts of the country