1. Managing your environment with MOM 2005
4/13/ :13 AM
Managing your environment with MOM 2005
Andy Taylor
Principle Consultant, 1E
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

2. Agenda Introduction to MOM 2005 Reduced Time to Value
4/13/ :13 AM
Agenda
Introduction to MOM 2005
Reduced Time to Value
Demo “Administrator” Experience
Enhanced Operations
Demo “Operator” Experience
Architecture and Internals
Extensibility
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

3. MOM 2005 Delivers Event and performance management Enterprise ready
4/13/ :13 AM
MOM 2005 Delivers
Event and performance management
Enterprise event collection
Rules-based filtering and consolidation
Proactive alerting/action response
Enterprise ready
Central console
Full redundancy
Extensible
MCF
Automation
Scripts
Tasks
Diagnostics
Reporting
Web-based management reports
Scheduled Publishing
Applications/Role Monitoring
Health Model
Rules libraries
Built-in knowledge-base
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

4. MOM 2005 “Administrator” experience
4/13/ :13 AM
MOM 2005 “Administrator” experience
demo
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

5. MOM 2005 – Ease of Use Operations Console and Server State Monitoring
4/13/ :13 AM
MOM 2005 – Ease of Use
Operations Console and Server State Monitoring
SQL Server Reporting and Data warehouse
Web Console
Tasks – UI and runtime
Automated actions and Notification
Topological Views
Auto Alert resolution
Scopes
Nested Groups
Overrides
MOM Connector Framework (MCF)
Maintenance Mode
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

6. MOM 2005 “Operator” Experience
4/13/ :13 AM
MOM 2005 “Operator” Experience
demo
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

7. 4/13/ :13 AM
Architecture
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

8. 4/13/ :13 AM
MOM Database
The MOM database is a single authoritative source of all Configuration in a Management Group
Rules, Overrides
Scripts
Computer attributes
Views
MOM Server and Agent Configurations
Nested Computer Groups
Extensible schema for classes, attributes and associations
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

9. 4/13/ :13 AM
MOM Database
The MOM database is also the aggregate store for all collected data
Events
Alerts
Performance Samples
Discovery data
Support SQL Server 2000, MSDE
Support Clustered SQL Server, multiple instances of SQL Server and SANs
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

10. 4/13/ :13 AM
MOM 2005 Data Warehouse
A DTS job transfers data periodically from the MOM DB to the warehouse
Optimized for historical data storage and analysis
Support SQL Server 2000
Support Clustered SQL Server, multiple instances of SQL Server and SANs
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

11. Security Role-Based Security Service Accounts
4/13/ :13 AM
Security
Role-Based Security
MOM Users – Can only view data and resolve alerts
MOM Authors – Can author rules
MOM Administrators – Can do everything including configuring MOM
Service Accounts
Single port communication across firewalls
Under Active Directory, a fully secure operation can be established across servers in one or more trusted forests
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

12. Mom Rule: Unit Of Instruction/Policy
4/13/ :13 AM
Mom Rule: Unit Of Instruction/Policy
Event Rules
Collection rules
Filtering rules
Missing event rules
Consolidation rules
Duplicate Alert Suppression
Performance Rules
Measuring
Threshold
Alert Rules
Rule
Provider
NT event log
Perfmon data
WMI
SNMP
Log files
Syslog
Criteria
Response
Alert
Script
SNMP trap
Pager
Task
Managed Code
File Transfer
Where source=DCOM and Event ID=1006
Knowledge
Product Knowledge
Links to Vendor
Company Knowledge
Links to Centralized Company knowledge
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

13. Refined MP Intelligence
4/13/ :13 AM
Refined MP Intelligence
Improved Management Packs tuned for the enterprise containing product group knowledge
Defined Health Model
Tasks, Diagnostics, Reporting
Views (e.g. MOM MP Agent deployment, Agent Config, Computer Discovery)
Over 40 Management Packs available
Resource Kit Tools
Third Party Management Packs
Veritas, Siebel, Dell, HP ISM, Citrix, etc.
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

14. demo MOM 2005 Management Packs 4/13/2019 10:13 AM
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

15. Service Discovery Applications Schema
4/13/ :13 AM
Service Discovery
Applications
Viewing Configuration and Inventory
State Monitoring and Drill down
Topology Views
Dynamic Computer Grouping
Task Targeting
Schema
Class (e.g., SQL Server Role)
Relationship (e.g., Replicates)
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

16. State Terminology 4/13/2019 10:13 AM
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

17. 4/13/ :13 AM
State Alert rules
State Alert rules allow you to generate state from Event and Performance Rules
Specify:
Role
Instance
Component
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

18. 4/13/ :13 AM
MOM 2005 Tasks
demo
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

19. Tasks Pre-built from Management Packs or user created Console Tasks
4/13/ :13 AM
Tasks
Pre-built from Management Packs or user created
Console Tasks
Launched on the Console computer
Runs under user’s context
Runtime Tasks
Run under action account
Selected from one or more targets e.g., – computers
Run at agent only, Management Server only, or as appropriate
status events for start and successful or failed completion
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

20. demo MOM 2005 Reporting 4/13/2019 10:13 AM
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

21. Agentless Monitoring Managed nodes can be Agent managed or Agentless
4/13/ :13 AM
Agentless Monitoring
Managed nodes can be Agent managed or Agentless
Agent functionality is delivered Management Server
Transparent to the Operator
Almost transparent to the Management Pack author
Providers not supported on Agentless – App log Provider
Certain responses not supported
Agentless monitoring supports monitoring Windows NT4
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

22. Managing Agents Across Firewalls
4/13/ :13 AM
Managing Agents Across Firewalls
Agent installation is manual
Service Discovery occurs over the channel instead of remotely
Automatic computer group population
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

23. Why Use MOM To Monitor Exchange?
4/13/ :13 AM
Why Use MOM To Monitor Exchange?
Availability
Watch all possible indications of problems
Facilitates rapid failure detection
Monitors Active Directory, IIS, DNS, base operating system and with third party’s - hardware and anti-virus
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

24. Exchange Management Pack Goals
4/13/ :13 AM
Exchange Management Pack Goals
Limited number of highly relevant alerts suppress repetitive and related events  lower noise
Monitors all Exchange servers appropriately
Supporting views and reports
System status, capacity planning
New Rules for:
Exchange Active Sync
Outlook Mobile Access
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

25. Client Monitoring Monitor the real client experience
4/13/ :13 AM
Client Monitoring Monitor the real client experience
1. Outlook sends RPC request
Outlook 2003
Exchange 2003
2. Exchange responds or there is an RPC error
Latency/error data
3. Outlook sends next RPC request
Includes latency or error code from last packet
MOM Perfmon Eventvwr Exchange System Mgr Scripts
Availability Reports
Identify per-user issues (e.g., network issues) – why does Outlook feel slow?
On-server/Off-server problem isolation
Perfmon – per server
Events warning of long latency / high error rates for users
WMI and Exchange System Mgr to track per-user stats
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

26. Mail Flow Verification
4/13/ :13 AM
Mail Flow Verification
Verify mail flow between selected servers
Send periodic mails to test mailboxes
Alert on successive failures
Record mail delivery latency
Exchange
Server 2
Exchange
Server 1
Exchange
Server 3
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

27. Active Directory MP Goals
4/13/ :13 AM
Active Directory MP Goals
Customers will receive a very small number of highly relevant alerts
Full end-to-end health monitoring for every Active Directory component
Easy to customise
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

28. WHY ? redmond.fabricam.com DC1 Exchange User Exchange DC2
Everything is fine!
phoenix.fabricam.com
MOM
is slow!
DC3
DC4
Help Desk
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

29. Client Side Monitoring
4/13/ :13 AM
Client Side Monitoring
Very WAN efficient
Can be placed near/on the application server of interest
Can run on any server which is running a MOM agent
Trends
“Closes the loop” by providing MOM the client’s perspective of Active Directory health
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

30. Alert: Client is going to out of site DC
4/13/ :13 AM
Alert: Client is going to out of site DC
Alert: Server response time exceeded limits
redmond.fabricam.com CP
DC1
Exchange
DC2
phoenix.fabricam.com
MOM
DC3
DC4
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

31. No impact to existing generic app server
4/13/ :13 AM
redmond.fabricam.com CP
DC1
Exchange
DC2
No impact to existing generic app server
Both boxes sit next to each other
Separate administration
phoenix.fabricam.com
MOM
DC3
DC4
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

32. Replication Monitoring
4/13/ :13 AM
Replication Monitoring
AD management pack creates new container: CN=MomLatencyMonitors
Periodic scripts adds timestamps for monitoring replication latency
Separate maximum replication time thresholds for
Intrasite monitoring
Intersite monitoring
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

33. Connecting MOM and 3rd Party Management Systems
4/13/ :13 AM
Connecting MOM and 3rd Party Management Systems
3rd Party Management System
e.g. Tivoli, HP Openview, etc.
MOM Management Group
MCF Product Connector
Product Connectors
Available in Resource Kit
Tivoli TEC
HPOVO
HP NNM
MCF Web Service MCF Management Pack
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

34. Event Information What’s Next?
4/13/ :13 AM
Event Information What’s Next?
Technical Roadshow Post Event Website
Available from Monday 18th April
Please complete your Evaluation Form!
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

35. Resources MOM Product Info Management Packs MCF SDK
4/13/ :13 AM
Resources
MOM Product Info
Management Packs
MCF
SDK
Service Monitoring Solution Accelerator
Community
MOM Partner
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

36. 4/13/ :13 AM
Community Resources
Microsoft Community Resources
Non-Microsoft Community Resources
Newsgroups Converse online with Microsoft Newsgroups, including Worldwide
User Groups Meet and learn with your peers
Attend a free chat
Attend a free web cast
Most Valuable Professional (MVP)
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

37. 4/13/ :13 AM
© 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.