2. 19TH Theater Support Command
Inspector General
Inspections
Assistance
Investigations
Teaching &
Training
Explain the connection between the IG and the CIP.
- IG writes Inspection Policy, CIP is conducted IAW the Inspection Policy
- References: AR and TSC 1-201
- Purpose of this class is to touch on my findings in the review of the Command’s CIP and to provide instruction of Inspection Policy.
- DAIG Inspection of Army Inspections
- Review of CIP Program
- Vignette (bad)
- CIP Program does not require:
- State the standards for what you are evaluating
- Determine Root Cause of standard deviation
- Rating Criteria is misleading
- Does not require inspectors to teach and train
Questions:
What is a Standard?
What is a Regulation?
What is a CIP?
What does a CIP include?
What is the purpose of the CIP?
How many types of CIPs are there?
What is an Inspection?
What is an Organizational Inspection Program?
What are some Inspection Principles?
What is the Root Cause Analyses Model?
19th TSC Regulation 1-201
Inspection Policy
Training

3. 19TH Theater Support Command Principles of Inspection
Inspector General
Principles of Inspection
PURPOSEFUL
COORDINATED
FOCUSED ON FEEDBACK
INSTRUCTIVE
These 5 principles are outlined in AR as well as The Inspections Guide. These attributes are essentially principles of inspections we will be discussing in the next few minutes.
We need to remember Commanders are accountable and responsible for units not staff officers. Inspection programs should be tailored to meet the needs of the commander. Provide feedback to assist commander in his decision making.
Purpose of the inspection should be specific and approved by the commander.
We live in an environment of ever decreasing recourses, time and personnel. We can not afford to have inspections that are not coordinated, synchronized and complimentary. Nothing is worse than having the same area inspected multiple times in a short period of time by different inspectors.
Standards. All Army inspections are based on standards and an evaluation of performance against standards. DIRECTIVES, GUIDANCE, LAWS, REGULATIONS AND COMMAND POLICIES, FMs, TMs, PAMs,
ARMY AND JOINT ELECTRONIC LIBRARY (CD-ROM issued to publications account holders quarterly)
PROPONENT WEB PAGES (LAST MINUTE CHANGES)
OTHER WWW SOURCES (USAPA) , PROPONENT SITES)
You are going to be asked to evaluate the magnitude of problems you find when you are conducting inspections. We don’t have the resources to look at everything so we must narrow the focus and identify the “high payoff” items.
What is the rule of thumb when it comes to determining who should fix problems you find. “lowest level possible/appropriate”.
Who has been involved in inspections that resulted in nothing more than a list of discrepancies? What is wrong with that…… We teach and train.
Our inspections lead to corrective actions. We report the results of our inspections at a minimum to the directing authority, and as general rule we pass on lessons learned to everyone in the command.
Make sure you look for people doing things correct. Don’t become focused on searching for bad news.
After you conduct your inspection, identify strengths and areas that need improvement, and make recommendations - you need to follow up the ensure the problem is fixed. Mention the good as well as the bad.
Important to conduct follow up to ensure that the recommendation fixed the problem.
FOLLOWED UP

4. 19TH Theater Support Command
Inspector General
Categories of the OIP
The integration of inspections
O I P
COMMAND
STAFF IG
The OIP includes the three categories of inspections (command, staff and IG) and also audits and staff assistance visits.
This provides for the integration of inspections.
INSPECTION
INSPECTION
INSPECTION
Staff
Assistance Visits
Audits
External Inspections and Audits
AR 1-
201
paragraphs 3 -
2 through 3-5
The Inspections Guide pages through

5. 19TH Theater Support Command
Inspector General
Command Inspections
A scheduled, formal, tailored event
Commander actively participates
Includes an in-brief, functional inspections, out-brief, and follow-up
Two Types:
Initial Command Inspection
- A comprehensive and diagnostic “Free Bee”
Subsequent Command Inspection
- Measures Commander’s progress
Lead by the commander.
If the commander is not involved then you are conducting a staff inspection.
Command Inspections should be annotated on the training schedule.
Lets talk about the Initial Command Inspection?

6. Initial Command Inspections
19TH Theater Support Command
Inspector General
Initial Command Inspections
Required for all Commanders
Within 90 days for the Active Component
Identifies unit strengths and weaknesses
Comprehensive
Included on the training schedule
Cannot be used to evaluate the Commander
Helps commanders establish goals, standards, and priorities
Not used to compare units
Results go to the inspected unit commander only (IG can get generic results)
The inspecting commander must be present and participating in
the inspection!
This is a great idea and concept. Bring in an inspection team at the beginning of a new commanders command. Two commanders sit down and review the status of an outfit and plan the way ahead what a great concept. How many people here have participated in an initial inspection? Can not be used for OER comments

7. Subsequent Command Inspections
19TH Theater Support Command
Inspector General
Subsequent Command Inspections
Conducted Annually
Measures progress and reinforces goals and objectives established in the Initial Command Inspection
The inspecting commander determines the scope and format of the Subsequent Command Inspection
The inspecting commander may use the results of the Subsequent command Inspection to evaluate the inspected commander
The inspecting commander must be present and participating
in the inspection!
Who can be evaluated on the results of this assessment? Subsequent inspection are focused and developed by the commander to meet the needs of his companies

8. Definition of an Inspection
19TH Theater Support Command
Inspector General
Definition of an Inspection
“ An evaluation which measures performance against a standard and should identify the cause of any deviation. All inspections start with compliance against a standard. Commanders tailor inspections to their needs.”
A standard is the way things should be.
AR 1-201, page 5; The Inspection Guide, page 2-2-1
An inspection is an evaluation that measures performance against a standard. We can call it a quick look, an assessment or what ever, but it is an evaluation.
Measures performance against a standard.
Commanders shape, and direct inspections.
They were a vital tool for Gen Washington and they are a vital tool today
Inspected to one standard and reported the results to the commander. Our standards are usually Army Regulations, Federal and State Laws, UCMJ, TMs, FMs, etc. The standard must be written somewhere.
Must know the standard at all levels to avoid embarrassment.

9. The Root Cause Analysis Model
19TH Theater Support Command
Inspector General
The Root Cause Analysis Model
NON-COMPLIANCE
DON'T KNOW
CAN'T COMPLY
WON'T COMPLY
This is a critical portion of this class. First step is to see if there is compliance. If so, good news.
Non-compliance drives you to look for the underlying root cause for the occurrence. The why it is “broke!”
Analyzing a problem for root causes can be applied to any inspection--not just functional ones. Every problem has a root cause. Some issues are local, some are systemic.
Systemic root causes are when the problem is widespread and presents a pattern. Often traced to regs & policies--usually taken back to the proponent to get resolved.
A local root cause is one that crops up in a number of units and is unit particular. Usually left with unit to fix. (Lowest level possible)
Don’t, can’t, won’t...Only descriptions I'll accept
If you find non compliance in an inspection, and you will. You must conduct a correct root cause analysis if your recommendation is going to fix the problem. If you do not you will only fix the symptom.
We non comply for only three reasons.
Never knew it was a requirement Not enough guidance outdated or incorrect policies or regulations. If you are in the motor pool and you look at the –10s and they just came out of the plastic and people don’t seem to know how they use them or seem surprised that a page is in the book
Forgot. Usually local. Everyone in Korea forgot they were married
Task implied. NCOs and PT. I assume you can give PT. You are an NCO therefore you can… Are there NCOs that get more practice than others and can give PT better than others?
The Army recognizes six resources: Time, Manpower/Personnel, Money, Equipment, Facilities and Knowledge/Information/ Technology.
With the reduction of forces, Commanders are having to carefully pick and choose what will be done and who will do it based on their available resources.
What is the difference between Don’t know and never knew? Don’t know = the person is trying to do it, but doesn’t know how. Never knew he doesn’t even know there is a requirement.
Lack of training can be the result of a soldier not having been to the proper level of professional development schooling or even old timers teaching new soldiers the old way of doing things instead of the current way. Not updating the unit SOPs.
Sometimes impossible because we just don’t have the people or the money!
CG does not care
I don’t worry about it the Bn commander doesn’t get the results
Reenlistment in the Army. Reward, penalty. It depends on when. Draw down?
This is a BS requirement and I am not doing it
Usually you have the resources to accomplish but, bottom line, choose not to comply.
NEVER KNEW
FEW RESOURCES
NO REWARD
FORGOT
DON'T KNOW HOW
NO PENALTY
TASK IMPLIED
IMPOSSIBLE
DISAGREE
The Inspections Guide, pages through 3-3-4

10. 19TH Theater Support Command Inspector Preparation
Inspector General
Inspector Preparation
Thorough understanding of applicable regulations, policies, and SOPs
Use the Root Cause Analysis Model to find the root of a problem
Use your local Inspector General to assist in inspection preparation

11. 19TH Theater Support Command
Inspector General
Categories of the OIP
The integration of inspections
O I P
COMMAND
STAFF IG
The OIP includes the three categories of inspections (command, staff and IG) and also audits and staff assistance visits.
This provides for the integration of inspections.
INSPECTION
INSPECTION
INSPECTION
Staff
Assistance Visits
Audits
External Inspections and Audits
AR 1-
201
paragraphs 3 -
2 through 3-5
The Inspections Guide pages through

12. 19TH Theater Support Command
Inspector General
How to Contact Us
Call us: / 8562 / 8404 / 8069 / 8516
Fax us:
Write us: Office of the Inspector General, HHC, 19th TSC, EANC-IG, Unit #15015, APO AP 96218
Stop by: Bldg 1545, Camp Henry, Taegu, Korea
Web Address (Headquarters-Personal Staff-Inspector General)

13. 19TH Theater Support Command
Inspector General
Questions?