1. Skysoft Consultancy Services Private Limited
Sky-PharmCRM
from
Skysoft Consultancy Services Private Limited
Contact Detail: R.KARTHIEYAN (Mobile )
Plot No.61, Samayapuram Nagar 2nd Street,
Karambakkam, Porur, Chennai –
Mobile :
Ph : ,
Website : www. skysoftconsultancy.com

2. Customer Relationship Management
CRM is all about identifying, satisfying, retaining and maximizing the value of a Company's best customers i.e, method that companies use to interact with customers.

3. Pharmaceutical Industry
- Current State of affairs
Pharma Industry is highly fragmented comprising of a mix of sophisticated patented technologically advanced products , branded generics and commodity generics with the presence of more than 10,500 registered manufacturers as per the National Pharmaceutical Pricing Authority [NPPA].
It is undergoing various changes in the macro-environment , regulatory environment & the competition . Each of these interrelate with each other and in turn result into challenges for marketing.
Challenges due to competition
Constant pressure to shorten product development and sales life cycle
In order to manage the marketing challenges in this industry, IT play a major role in this internet age and CRM has become a mandatory tool for any growing organization to sustain in the market.

4. Challenges in Pharma Sales
How to optimize Travel plans for sales teams and approval of Travel plan
How to do Geographical segregation, allocation to Sales Force & monitor.
How to prioritize physicians and visits?
How to quantify physicians' perceptions about drugs?
How to ensure optimum utilization of samples & Gifts?
How to segment stockiest, chemists & physicians based on consumption potential & growth prospect?
How to capture and analyze client vitals and field updates?
How to monitor field force target?
How to track on secondary sales?
How to communicate instant Team update and notifications?

5. Sky- Pharma CRM
- Streamline the Relationships with Your Customers
Sales force Territory Segmentation and secured access of data.
Maintain Contact Management (Doctors, Chemists & Stockiest), Fixing priorities and frequency of visit and products related to the specialty
Effective way of Monthly Tour plan and approval
Appointment Fixation, follow-up & remainders
To Do vs Work done & Deviation list
Daily Call Report & approval
Expenses Claim Management & Approval
Tracking Sample & Gifts usage.
Leave request and approval
Field force Target and achievements
Secondary Sales upload & verify Sales Force Target.
Physician prescription to drugs tracking
Client’s vital and Field updates
Intuitive reports
Dashboard & MIS reports
Notification and team communication

6. Organization Benefits
Sky- Pharma CRM - Benefits
Benefits to Managers
Benefits to Sales Force
Effective management of Sales Team
Instant notification to respective team
DCR deviation Analysis
Sample Utilization
Target Analysis
Product movement
Physicians Interest on Drugs
Effective & Optimize Tour Plan
On field DCR updates
To do and Remainders
Client Particulars
Approval Status
Target vs Achieved
Ease of use
Organization Benefits
Enables optimum utilization of the resources available
Increase in Revenue
Cost reduction
Decision making and Sales Strategy
Effective control and process in place.

7. Sky- Pharma CRM – Proof of Pudding
Executive Analytics

8. Sky- Pharma CRM – Proof of Pudding
Manager’s Analytics

9. Sky- Pharma CRM – Proof of Pudding
Notification and team communication

10. Sky- Pharma CRM - Deployment
Flexible Deployable Model
Installed on your premises or
Hosted by your hosting company, or
offered as software as a service (SaaS)

11. About Skysoft Consultancy Services
Skysoft is in existence since 1994, as a division of Skylark.
To thrust more focus on Software Products & Services, promoted Skysoft as an independent entity in 2012.
Skysoft Consultancy Services is an end-to-end service provider focused on specific vertical segments on enterprise technology solutions which are customer centric and leading to their business transformation and re- engineering.
A team of professionally gleaned consultants with specialized man years of experience in each of the respective verticals.
Business lines
Application Development
Application Product
Mobile Application Development
Business Analytics
SAP Implementation & Support

12. About Skysoft Consultancy Services contd..
Skysoft’s flagship Products
Sky-HMS - Health Care ERP Solution
Sky- ERP – Manufacturing ERP Solution
Sky-SI ERP – ERP solution for System Integrators
Sky – HCM – Human Capital Management for cross verticals
Sky-PharmaCRM – Sales CRM for Pharmaceuticals

13. THANK YOU VERY MUCH by
R.KARTHIEYAN
(Mobile )