1. Communication
Daniel Randall
CTE 4923
4/8/2019

2. Goal:
Provide general information regarding types of communication and highlight the importance of assuring that the communication has been successfully completed.
4/8/2019

3. Objectives: 1. Discuss general types of communication
2. Explain the purposes of communication
3. Describe ways to assure communication
has been successfully completed
4. Highlight pitfalls of poor communication
5. Provide an opportunity for participants to
experiment with communication and
determine areas in which they need to
improve their communication skills
4/8/2019

4. All you need is….. A SENDER – listen to me A RECEIVER – I hear you
Broadcaster
A RECEIVER – I hear you
Audience
RECIPROCATING – I hear you now listen to me
4/8/2019

5. Communication PURPOSES: Express ideas or opinions Knowledge Transfer
Influence others
Power
Entertainment
Express Emotions
4/8/2019

6. Types of Communication
Verbal
Two way communication
Information exchanged between two or more people
One way communication
No response obtained and/or desired
Talking
Speaking
Slang
4/8/2019

7. Types of Communication
Nonverbal
One way
Hand signals
hand signals alphabet
gang hand signals
Writing
printing
cursive
art
4/8/2019

8. Types of Communication
Nonverbal
Body language
face
arms
leg
torso
Attire
suit/dress
color, etc
4/8/2019

9. Verbal
Speech
Seminar
Skits
4/8/2019

10. Nonverbal
Hand signals
Writing
Body language
Signs
stop/etc.
4/8/2019

11. Nonverbal
Written text
Internet/Intranet
Morse code
4/8/2019

12. Types of communication
One way
Film TV
Music
4/8/2019

13. Successful Communication
Determine Receiver’s Level
of Understanding and Desire to Receive
Communication
Clarify
Restate
4/8/2019

14. Successful Communication
Simplify
Request Feedback
Pre-tests and Post-tests
Other variables impact the communication – setting, mood,
tone of voice, people involved
4/8/2019

15. Pitfalls We don’t speak the ‘same language’ Dialects
Hearing or Visual Deficits
Generation Gaps
Socioeconomic Gaps
Do you hear what I hear??
Repeat, restate, restyle
You are not saying what I want to hear
‘Talk to the hand’
4/8/2019

16. Miscommunication Leads to Misunderstandings Failure Wasted Time
Wasted Energy and Resources
4/8/2019

17. One way Pair up and one person face the front of the class.
The other person face the back of the class.
Back to back
Each person open the bag, the person facing the front will give the one facing the back directions on how to arrange and place the shapes and how to assemble the project.
4/8/2019

18. Two way Stay in same pair
The person facing the back gives the person in the front directions
The person in front can ask questions
Assemble project
4/8/2019

19. One way
Directions only
Two way
Verbal
Between people
4/8/2019

20. Summary
Communication is an essential part of daily life and can be achieved in numerous ways. Communication requires a sender and a receiver and can be the catalyst that creates greatness or creates havoc. Successful communicators are knowledgeable and able to function equally well as senders and receivers.
4/8/2019