1. KEYSTONE ENERGY EFFICIENCY ALLIANCE ENERGY EFFICIENCY CONFERENCE 2010 COMMONWEALTH UTILITY CONSERVATION PROGRAMS Tuesday, September 21, 2010 Sadie John Kroeck Director, Customer Relations Peoples Natural Gas Company Pittsburgh, PA 15221

2. Commonwealth Utility Conservation Programs Overview/History Program Changes/Enhancements Current Programs What the Future Holds

3. Energy Conservation Tips

5. Peoples Natural Gas Co Programs 1970s-Residential Conservation Survey. Low Income Usage Reduction Program -1988. Program originally administered by ten non-profit agencies-emphasis on heating systems and air sealing. Expanded to side wall insulation. Early savings were approximately 19% ; today savings average 23%. To date, 4,084 homes have been weatherized at a total cost of $12,463,757. Universal Service Evaluation in 2004 recommended one agency to administer the program. Requests for Proposals were sent and Conservation Consultants, Inc. (CCI) was the successful bidder. CCI contracts with eight Department of Community/Economic Development (DCED) agencies Goal is to leverage resources with other agencies and partnering electric utilities.

6. Peoples Natural Gas Company Programs (continued) Low Income Usage Reduction Program Average savings: 24 mcfs. Approximately 90% of the participants also participate in the Customer Assistance Program-CAP Emphasis is on safety, comfort and education. Safety-venting, combustion, approved connectors Comfort during the heating season Education and Conservation Tips

8. What the Future Holds Expand conservation programs for all customers Utilize resources to develop an on line energy audit. Provide conservation information. Partner with existing agencies to leverage resources. Allegheny County Coordinated Weatherization Campaign Electric utilities in our service territory Work cooperatively

9. Low-cost Solutions Copyright 2010 Conservation Consultants, Inc.

10. Diagnostic Tools Copyright 2010 Conservation Consultants, Inc.

11. THANK YOU!